Staybridge Suites Minneapolis-Maple Grove by IHG

Hotels
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Staybridge Suites
8.8 (131 reviews)
7821 Elm Creek Boulevard , Osseo , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Comfortable
Delicious Breakfast
Friendly Staff
Beautiful Accommodations
Cons:
Hot Tub Broken
Coffee Maker Issue
Concerns about Cleanliness

Categories

Cleanliness
7.8
Not as clean or well renovated as other IHG properties I’ve stayed at.
Service
9.3
The staff was very nice and responded promptly to messages.
Location
9.3
Location was perfect for visiting my son.
Room Quality
8.8
Suite was large and clean.
Amenities
8.8
Amenities were good with a nice courtyard and breakfast options.
Value for Money
8.3
I feel the price is high.
Food and Beverage
9.3
The breakfast was excellent with a good variety.
Overall Experience
8.8
Overall experience was positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Convenient Location and Amenities
Situated near Interstate 94 and The Shoppes at Arbor Lakes, our hotel offers easy access to downtown Minneapolis. Enjoy our 24-hour gym and complimentary Wi-Fi during your stay.

Spacious Suites with Fully Equipped Kitchens
Relax in our classic suites featuring cable TV, a DVD player, and a kitchen with modern appliances. Cook your favorite meals with the 2-burner stovetop, full-size refrigerator, and dishwasher provided in each suite.

Relaxation and Recreation
Unwind in our indoor pool and jacuzzi or make use of the sports court and BBQ facilities on-site. Start your day with a delicious hot breakfast served daily. Explore nearby attractions like Fish Lake Regional Park and Elm Creek Park just a short drive away.

Book your stay at Staybridge Suites Minneapolis-Maple Grove for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 131 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
L
Lisa • couple • us
8
Great location
Pros:

I booked this stay for location. I was pleased that there were several stores and restaurants close by. It was easy to find the hotel and also to access freeway/highway's for getting places. The facility is a little worn. The bed was comfortable and they had good pillows. The kitchenette was well stocked. The buffet breakfast was good and offered a variety of items. The staff was helpful.

Cons:

The room was kind of noisy because the hotel is located right off of the freeway. I recommend ear plugs if you're a light sleeper. The other thing that was notable is that the hallways are like a labrynth. I got lost multiple times trying to figure out how to get to the parking lot. Might be an age related issue, tho.

2026-09-16 • via Nuitee
S
Shah • solo_traveller • us
10
Perfection !!!!
Pros:

The front desk staff were awesome. The lady at the desk with Indian decent was phenomenal. She was quick, thoughtful and very pleasant and friendly.

Cons:

Nothing.

2026-09-14 • via Nuitee
L
Lutece • extended_group • us
10
Pros:

The comfort
An hot tub an breakfast

2026-09-14 • via Nuitee
C
Colleen • couple • us
10
Very wonderful!
Pros:

The staff were very friendly and polite. When walking it was a very nice feeling. Very clean and smelled amazing.

2026-09-10 • via Nuitee
D
David • couple • us
10
2026-09-07 • via Nuitee
Y
Yuna • solo_traveller • jp
10
2026-09-04 • via Nuitee
S
Solorz • solo_traveller • us
4
Pros:

The price was ok.

Cons:

The bed was very uncomfortable. The room smelt musty. The A/C was very loud but we couldn't turn it down otherwise it would be to hot in the room. It didn't help that the front desk person was playing with his crotch with the room key in his hand.

2026-08-31 • via Nuitee
K
Kim • couple • us
10
2026-08-31 • via Nuitee
C
Carol • couple • us
10
Always a great stay!
Pros:

We like the amenities as well as the clean and spacious rooms. The outdoor space is very nice and the breakfast is one of the best! The staff is friendly and attentive. Easy walk to shops and restaurants too.

Cons:

No complaints!

2026-08-29 • via Nuitee
M
Meredith • solo_traveller • us
10
2026-08-17 • via Nuitee
V
Valentina • solo_traveller • it
9
2026-08-12 • via Nuitee
D
Diego • solo_traveller • gb
7
2026-08-06 • via Nuitee
C
Chuyon • solo_traveller • us
8
2026-08-02 • via Nuitee
C
Chris • solo_traveller • us
6
Pros:

Location was a nice neighborhood and short 20 minute drive to both bowling alleys our daughter was competing in.

Cons:

We were without a refrigerator in our room for 2 days and had to ss a bunch of food we just bought for our 9 day stay

2026-07-18 • via Nuitee
L
Lee • couple • us
9
We will be back!
Cons:

Ice was a major issue. There was no central ice machine, and the refrigerator in the room did not produce enough ice fast enough.

2026-07-16 • via Nuitee
R
Rebecca • family_with_children • us
5
Musty smelling room. Not clean. Not enjoyable.
Pros:

Good location. Coffee shop just a few buildings down. Numerous restaurants and shops nearby. Parks are within 15-20 minutes drive.

Cons:

Our room was SUPER musty and damp. It didn’t seem clean. Not to say that I don’t think they cleaned it. But one of the bathrooms stunk from a wet musty smell. The wall next to the toilet needs a scrub. There’s a dirty plunger in the bathroom. Carpets are coming up at the transition pieces at the bathrooms. Bathroom doors are peeling. Both shower rods were not in good shape. One was peeling and the other glass shower door wouldn’t stay closed because one side of the upper track is coming out of the wall. And I had to kill five spiders / bugs while staying there. You know when you walk into a hotel room and you can just feel that it wasn’t deep cleaned. Thats what this room felt like overall. And I know this for a fact because the next night following this stay, we were at a different hotel and our room was clean and not falling apart. And we could actually enjoy it time in this other hotel room because we weren’t tip toeing around like we were trying to avoid anything unsanitary. It was not worth $900. In incredible upset at that. The second hotel that actually was clean cost the same. That one was worth $900. This one absolutely not. It was a huge waste of our hard earned money and made it vacation less enjoyable. I don’t understand how this hotel has a 9 rating for cleanliness. It’s not. The second hotel we stayed at was. But this was like a 6.5. It was really uncomfortable to stay here and we won’t stay again. I did not get what I paid for.

2026-07-11 • via Nuitee
F
Felicitas • family_with_children • us
8
2026-07-10 • via Nuitee
W
William • couple • gb
7
A decent place to stay over
Pros:

Breakfast was good

2026-07-07 • via Nuitee
M
Myesha • couple • us
10
Excellent I’ll stay here everytime !
Pros:

Everyone at the front desk was so helpful and polite!

Cons:

Nothing my ice machine just didn’t work in the room but they brung us some up .

2026-06-23 • via Nuitee
P
Patience • family_with_children • us
8
Pros:

breakfast was great

Cons:

the staff didnt seem like he wanted to serve me

2026-06-20 • via Nuitee