Futian Shangri-La, Shenzhen

Hotels
•
Shangri-La Group
9 (1064 reviews)
4088 Yi Tian Road, Futian District, Shenzhen 518048 China , Shenzhen , cn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent breakfast variety
Cons:
Cigarette smell in hallways
High coffee prices

Categories

Cleanliness
8.14
There were mentions of smoke odors in some rooms, which negatively impacted cleanliness.
Service
9.61
Overall positive comments about staff being extremely helpful and polite.
Location
9.65
Multiple reviews praised the hotel's location near transport and other amenities.
Room Quality
9.1
Rooms described as clean and spacious, with some mentioning needed updates.
Amenities
9.13
Superb facilities and strong positive sentiments regarding recreational offerings.
Value for Money
8.09
Food pricing and room prices mentioned as somewhat excessive, impacting value perception.
Food and Beverage
9.14
Breakfast and dining options received high praises, especially for variety and quality.
Overall Experience
9.11
Most guests expressed a highly positive overall experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:18

Property Description

Luxurious Accommodation

The Futian Shangri-La Hotel Shenzhen, standing tall at 40 stories in the heart of Futian District, offers spacious rooms with stunning city skyline views. Each room is elegantly furnished with modern amenities, including a 35-inch LCD TV, walk-in wardrobe, and a luxurious marble bathroom with a TV embedded in the mirror.

Exceptional Facilities

Guests can unwind at the hotel's heated indoor pool, outdoor tennis court, and CHI, the Spa at Shangri-La, offering rejuvenating massages. For business travelers, there is a well-equipped business center, while laundry and valet services ensure a hassle-free stay.

Culinary Delights

Indulge in a culinary journey at the hotel's diverse dining venues. From international buffets at Café Zen to authentic Chinese delicacies at Shang Garden and Seventh Son Restaurant, there is a dish to satisfy every palate. Complete your day with handcrafted cocktails and light bites at the Lobby Lounge.

Book your stay at Futian Shangri-La Hotel Shenzhen for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for CNY 408 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1064 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
A
Alexandre • family_with_children • ch
9
Fantastique
Pros:

Confort, taille des chambre, isolation du bruit, personnel, petit déjeuner…

Cons:

Rien

2026-07-24 • via Nuitee
N
Nicolas • couple • gb
10
Amazing hotel. No need to leave
Pros:

Incredible in every way

Cons:

Nothing

2026-07-23 • via Nuitee
I
Ishanthi • family_with_children • au
9
Pros:

A very central location, friendly and helpful service and an amazing breakfast spread. The room was large but I found them a bit old-school and fussy for my taste but it was comfortable and had a good view.

Cons:

Decor (it's a small in the grand scheme of things though)

2026-07-22 • via Nuitee
D
Dina • family_with_children • kz
10
2026-07-22 • via Nuitee
J
Jacqueline • couple • au
9
Had a nice and comfortable stay.
Pros:

The aroma and the high ceiling interior, the bed and pillow.

Cons:

nothing

2026-07-16 • via Nuitee
B
Bouzouidja • family_with_children • fr
10
Excellent
Pros:

Emplacement très pratique à côté de la gare et du métro
En plein centre-ville

Cons:

Tout est parfait
Le personnel devrait faire des efforts en langues étrangères

2026-07-16 • via Nuitee
Y
Yu • family_with_children • hk
10
2026-07-16 • via Nuitee
P
Pedro • extended_group • pt
9
Excelente
Pros:

Excelente pequeno-almoço
Quarto muito espaçoso e cama grande e confortável

Cons:

Nada

2026-07-15 • via Nuitee
K
khalid • solo_traveller • sa
10
Pros:

Every thing

Cons:

Nothing

2026-07-13 • via Nuitee
R
Rajul Vinod • family_with_children • hk
4
I had high expectations but it got shattered with Horizon Club experience.
Pros:

Rooms were good and clean, location is comfortable, staff were reasonable,

Cons:

Horizon Club was a disappointment, 1st time I have seen that a 5 Star hotel Club lounge says that they dont have any more noodles to cook, My Wife and me were there for dinner and we requested to prepare noodles and we got a shock of life when the Hotel staff informed that they cannot serve as noodles are over. And it was not that we ordered after their scheduled working time. Not sure why I spent extra money and choose for a Horizon Club access.

2026-07-12 • via Nuitee
B
Brent • couple • za
7
Enjoyed been close to station and malls
Pros:

Location,

Cons:

Needs some work on air conditioning if you have hot days as we did, they did move us but the next room was a little better but still too hot at night, was uncomfortable. Needs an update on carpets from rooms to elevators.

2026-07-12 • via Nuitee
M
Maxim • solo_traveller • be
10
2026-07-12 • via Nuitee
N
Necmettin • solo_traveller • tr
9
2026-07-08 • via Nuitee
Y
yasin • couple • gb
9
Cons:

Gecelik oda başı 1000 yuan depozito alıyorlar, çok fazla,

2026-07-06 • via Nuitee
R
Rebecca • extended_group • hk
8
2026-07-06 • via Nuitee
A
ATHIP • couple • th
8
2026-07-04 • via Nuitee
C
CHUAN SHUN • family_with_children • tw
9
床很舒適，服務很好
Pros:

乾淨整潔

Cons:

燈有時不亮….我不知道該怎麼讓他變亮

2026-07-04 • via Nuitee
S
Sun • couple • hk
9
2026-07-04 • via Nuitee
D
daniel • couple • es
10
2026-07-02 • via Nuitee
D
Dariusz • couple • no
8
Flott hotell av høy klasse som begynner å bli litt slitt.
Pros:

Utsikten er fenomenal

Cons:

Egentlig ingenting

2026-07-02 • via Nuitee