Akjola

Hotels
9.1 (203 reviews)
603 проспект Жибек Жолу , Bishkek , kg

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise from the surroundings
Location not central

Categories

Cleanliness
9.31
Overall clean facilities and well-maintained rooms were highlighted across several reviews.
Service
9.78
Staff were consistently praised for their friendliness and willingness to help, particularly Lera.
Location
8.82
The location received mixed reviews; while slightly distant from the center, some found it convenient.
Room Quality
9.27
Guests noted the rooms were new and comfortable, contributing positively to their experience.
Amenities
9.3
Amenities like breakfast and security were mentioned positively, enhancing the overall stay.
Value for Money
8.76
Some reviews suggested the price felt a bit high for the quality, reflecting a balanced value perception.
Food and Beverage
8.31
While breakfast was mentioned positively, there were complaints about timing and variety.
Overall Experience
9.28
The sentiment was largely positive; many enjoyed their stays and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:46

Property Description

Set in Bishkek, WEST INN Akjola Hotel offers 4-star accommodation with a garden, a terrace and a restaurant. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

Luxurious Rooms & Amenities
Guests can expect air-conditioned rooms equipped with modern facilities such as a flat-screen TV, a safety deposit box, and a private bathroom.

Delicious Breakfast Options
Start your day with a buffet offering continental or Full English/Irish breakfast at the property.

Convenient Location
Located just 28 km away from Manas International Airport, WEST INN Akjola Hotel provides easy access for travelers.

Book WEST INN Akjola Hotel now to experience luxury and comfort during your stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.1
Based on 203 reviews
Cleanliness: 9.31
Service: 9.78
Location: 8.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.28
H
Hakimi solo_traveller my
10
Pros:

Second time our stay here. Malik and Lera, they are very helpful. Even though we are late check in, they still help us throughout everything. Will stay here again next time 👍👍👍

2026-06-20 via Nuitee
M
Michal solo_traveller cz
10
Pros:

Nice clean, close the airport

Cons:

Just noise in the hallway which was a bit disturbing at night

2026-06-20 via Nuitee
K
Kenji family_with_children jp
9
Pros:

清潔感があり、内装がおしゃれだった!
スタッフさんもとても親切!

Cons:

シャワーの水圧が少し物足りない。朝食メニューがもう少し豊富だと嬉しい。

2026-06-19 via Nuitee
M
Michal solo_traveller cz
10
Pros:

Hotel close to the airport with gated parking.

Cons:

Noisy at night, door and walls dont protect properly. Breakfast 30min before the end was not replenished and very average

2026-06-16 via Nuitee
H
Hakimi solo_traveller my
10
Pros:

I love all the facts of this hotel. Everything is good and the staff is also very helpful. We come in a big group, there is no lift and the staff is very helpful assisting us to get our luggage to the room. Will come and stay here again.

2026-06-16 via Nuitee
S
Sadaf family_with_children in
10
Pros:

The place was very pretty and the porch area of the hotel has garden and sitting which i liked the most

Cons:

Everthing

2026-06-12 via Nuitee
S
Sadaf couple in
10
The receptionist malik was the most sweet ,cute and smiling and helping guy . He never charges us for anything.when ever
Pros:

The receptionist malik was the most sweet ,cute and smiling and helping guy . He never charges us for anything.when ever he lifted weight . The hotel was very clean beautiful and the services vere good . The cleaning staff was also good the cleaned the room very nicely. Breakfast was also very tasty .special mallik was the most sweetest receptionist i have ever met

Cons:

The receptionist malik was the most sweet ,cute and smiling and helping guy . He never charges us for anything.when ever he lifted weight . The hotel was very clean beautiful and the services vere good . The cleaning staff was also good the cleaned the room very nicely. Breakfast was also very tasty .special mallik was the most sweetest receptionist i have ever met

2026-06-12 via Nuitee
L
Lee solo_traveller kr
10
Pros:

이번 여행에서 머문 숙소였는데 전체적으로 매우 만족했습니다. 객실 상태도 깔끔하고 조용해서 편하게 쉬기 좋았고, 근처 분위기도 정말 좋았습니다. 무엇보다 Malik, Lera 직원분이 굉장히 친절하셔서 기억에 남아요. 체크인부터 필요한 안내까지 하나하나 세심하게 도와주셨고, 궁금한 점이 있을 때도 항상 밝게 응대해주셔서 타지에서도 편안한 느낌을 받을 수 있었습니다. 덕분에 여행 내내 기분 좋게 지냈습니다

Cons:

아쉬웠던점이 없습니답

2026-06-02 via Nuitee
Y
YANN family_with_children fr
8
Pros:

Nice place with a lovely garden

2026-05-31 via Nuitee
L
Lionel couple ae
7
Great suburb hotel in green scenary.
Pros:

Great park surrounding and trees in front. Room well decorated. Fast Internet. Working AC. Safe with enclosure and gate keeper. Inside free parking.

Cons:

A bit far from downtown and restaurant. No Lifts.

2026-05-27 via Nuitee
E
Elena solo_traveller at
10
A very pleasant and comfortable stay.
Pros:

Friendly, polite and helpful staff - Malik and Lera were always present at desk and ready to assist with any question or request, good quiet room with all the amenities and necessities, good green guided territory around the hotel to spend free time outdoors, good breakfast, a good selection for lunch.

Cons:

a snacks selection to buy could have been offered for those who did not want to go out of the hotel after the restaurant closed.

2026-05-25 via Nuitee
Z
zaza couple ge
8
Pros:

v recephene rabotal xarohi paren, katoramu zvali malek, on vsegda pamagal esli chto ta nam bilo nujej👍

2026-05-25 via Nuitee
C
Celine family_with_children fr
9
Very confortable and nice hotel with helpfull staff
Pros:

Very calm hotel in the city. Clean, confortable, nice. Thanks you to Malik and Lera who were very professional and helpful.

2026-05-24 via Nuitee
O
Onik couple fr
10
2026-05-22 via Nuitee
I
Imre extended_group hu
9
2026-05-20 via Nuitee
B
Baxromov solo_traveller uz
10
2026-05-17 via Nuitee
B
Baxromov solo_traveller uz
10
.
Pros:

Всем привет!

Мне очень понравилось проживание в этом отеле - отличное соотношение цены и качества, удобное расположение и замечательный персонал. Планирую останавливаться здесь ещё не раз.

Отдельно хочу отметить очень вкусные завтраки и высокий уровень сервиса. На мой взгляд, персонал - это одна из самых важных составляющих хорошего отеля. Даже если всё остальное идеально, но отношение сотрудников оставляет желать лучшего, впечатление уже будет совсем другим. Здесь же с этим всё на высшем уровне.

Особую благодарность хочу выразить Абдумалику за помощь, внимательность и профессионализм!

Из небольших замечаний - в холодильнике был не совсем приятный запах, и, как мне показалось, он недостаточно хорошо охлаждает напитки. Скоро лето, и многим гостям особенно важно, чтобы напитки были действительно холодными. Думаю, стоит обратить на это внимание.

В остальном всё было отлично. Спасибо всей команде за тёплый приём!

Cons:

.

2026-05-17 via Nuitee
Александра extended_group ru
10
2026-05-12 via Nuitee
L
Ludmila family_with_children by
8
Pros:

Понравился персонал отеля, администратор на ресепшене Малик был внимателен и помогал. Очень уютная территория отеля и номера, удобная парковка.

Cons:

Завтраки. Не очень понравилось само приготовление. Только блинчики были вкусными.

2026-05-11 via Nuitee
D
Dr Ludwig couple de
4
Nie wieder
Pros:

Nichts

Cons:

Extrem überteuerte Airport Shuttle
Kein Tisch im Zimmer.
Hotel direkt an deiner verkehrsreich Straße
Restaurant extrem übertreibst

2026-05-08 via Nuitee