Bong Sen Hotel Saigon

Hotels
7.9 (251 reviews)
117 - 123 Dong Khoi Street , Ho Chi Minh City , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value
Cons:
Cleanliness issues
Aging facilities
Average breakfast

Categories

Cleanliness
6.29
Some complaints about cleanliness issues like shower condition and unclean dishes.
Service
8.76
Friendly and helpful staff, with good service overall.
Location
9.3
Highly praised for its excellent location in the city center.
Room Quality
7.25
Rooms were generally nice but had signs of wear.
Amenities
7.78
Amenities include a decent breakfast but some facilities need improvement.
Value for Money
8.24
Good value for the price paid.
Food and Beverage
7.29
Breakfast received mixed reviews; a bit lacking.
Overall Experience
8.26
Overall experience was good despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:53

Property Description

Luxurious Accommodations

Bong Sen Hotel Saigon, located on the bustling Dong Khoi shopping street, offers modern rooms with top-notch amenities such as flat-screen TVs and free Wi-Fi. The rooms feature carpeted floors, a cozy seating area, and satellite TV, ensuring a comfortable stay for guests.

Relaxation and Wellness

Guests can unwind and rejuvenate at the hotel's fitness centre, spa, and sauna. Indulge in soothing massages or a relaxing spa bath after a day of exploring the vibrant city of Saigon. The attentive staff is always ready to assist, providing concierge services and trip planning guidance.

Culinary Delights

Experience a culinary journey at Lotus Centre, where European and Asian dishes are served all day. For those craving Vietnamese cuisine, Gánh restaurant offers authentic local flavors. Don't miss out on the Halal food options and buffet spreads available at Lotus.

Book your stay at Bong Sen Hotel Saigon now for a memorable and indulgent experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 150,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 251 reviews
Cleanliness: 6.29
Service: 8.76
Location: 9.3
Room Quality: 7.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 8.26
G
Geert • solo_traveller • nl
6
2026-05-31 • via Nuitee
P
paul • solo_traveller • gb
10
2026-05-30 • via Nuitee
H
Hoan • extended_group • vn
3
Bad Customer Experience
Pros:

Central location

Cons:

The reception staff seemed unmotivated or not properly trained in customer service. The hotel facilities are outdated, and many devices are not functioning properly, such as the elevator button on the first floor. The room telephone was also not working, and there were no instructions or contact numbers provided for assistance, so guests had to use their mobile phones to call the hotline, which was rarely answered. I will not stay at this hotel again. Not recommended.

2026-05-22 • via Nuitee
R
Rob • couple • th
8
2026-05-21 • via Nuitee
T
Tomasz • solo_traveller • pl
3
Pros:

Lokalizacja

Cons:

Okno z pokoju na przestrzeń z klimatyzatorami w pokoju DeLux

2026-05-19 • via Nuitee
T
Tingyu • family_with_children • tw
5
2026-05-05 • via Nuitee
T
Thanh • family_with_children • vn
4
Pros:

Phòng không có ô thoáng rất ồn vì điều hòa kêu. Điều hòa cũ

Cons:

Khách sạn có phòng kín, không thoáng, ồn vì tiếng điều hòa

2026-05-03 • via Nuitee
H
Huyen • extended_group • au
10
2026-04-27 • via Nuitee
M
Miyoko • solo_traveller • vn
6
2026-04-22 • via Nuitee
L
LE • couple • vn
10
2026-04-19 • via Nuitee
K
Kuan Wang • solo_traveller • vn
10
2026-04-14 • via Nuitee
H
Hélène • solo_traveller • fr
4
Pros:

Emplacement idéal.
Petit déjeuner très bien. Il y en a pour tous les goûts : sucré, salé, européen, Vietnamien...

Cons:

Le personnel n'est pas agréable du tout.
Le restaurant n'est pas vraiment un restaurant : il s'agit d'un buffet à volonté avec les avantages et inconvénients d'un tel service : à volonté mais sans fraîcheur avec des plats qui sont là matin, midi et soir...
La chambre annoncée sans fenêtre en avait finalement une (ce qui n'est pas un problème en soit) mais qui ne s'ouvrait pas et, surtout, aucun moyen de l'occulter : pas de rideau, pas de volet... Très lumineux très tôt le matin... Et la propreté de la chambre laissait à désirer avec des vielles tâches, notamment, sur les abat-jour des lampes..

2026-04-12 • via Nuitee
N
Nguyen • couple • vn
10
2026-04-12 • via Nuitee
N
Nguyen • couple • vn
10
2026-04-11 • via Nuitee
N
Nadia • extended_group • au
6
Pleasant
Pros:

Location was excellent

Cons:

Had to change rooms due to aircon not working,

2026-04-08 • via Nuitee
J
Jossie • couple • us
8
Excellent location with some minor issuesp
Pros:

Excellent location, close to main attractions and lots of restaurants and shopping. The room itself is comfortable and has a balcony.

Cons:

There was some dust in the room. The bathrooms are dated and the tubs are very high and hard to get into. Breakfast has few vegetarian/vegan options. The breakfast area staff didn’t let me refill my water bottle because the water was supposed to be for breakfast only. I had to get the manager to let them know that I could refill my water bottle.

2026-04-06 • via Nuitee
N
nguyen • solo_traveller • vn
4
Bình thường
Pros:

Gần trung tâm

Cons:

Mùi xoài trong thang máy quá nồng, phòng đôi nhưng giường quá nhỏ ko phải giường 1m8, cửa không cách âm rất ồn

2026-04-05 • via Nuitee
A
arany • family_with_children • fr
8
Pros:

L’emplacement

Cons:

Chambre mal isolé bruyante

2026-04-03 • via Nuitee
M
Maria Elenita Racoma • family_with_children • us
10
Pros:

Very good location. Close to tourist attractions. Accommodating staff

Cons:

None

2026-03-31 • via Nuitee
S
Sakfa T. • solo_traveller • th
10
Pros:

Location , staff , room

2026-03-29 • via Nuitee