Khách Sạn Thủ Đô Formerly Impressive Hotel

Property has seen better days. Its age is showing a bit. Some mold in the bathroom. Take property photos in app with a grain of salt.

Family staying no nice

La salle de bain est vétusté et mal entretenue. La robinetterie tient par miracle. L eau de la douche est mal évacuée et fuit partout. Le chauffe eau fuyait sur les toilettes. Le gérant s est contente d essuyer...
Les draps étaient taches
Pas de lumière douce, un seul éclairage aveuglant

Nos reubicaron a otro hotel (Capital Hanoi Hotel)

Ich glaube das, was den Aufenthalt für mich am ungemütlichsten gemacht hat, war die Hellhörigkeit. Ich fühlte mich als seien nicht nur die Fenster durchgehend geöffnet, sondern auch die Zimmertür. Alles auf der Straße (Menschen, Autos, Hupen) war durchgehend laut und auch alles im Hotel war zu hören. Die Matratze war auch nicht sehr bequem aber der Lärm war es eher, der mir das Schlafen erschwert hat.
Das Zimmer ist etwas in die Jahre gekommen, der Vorhang nicht mehr an allen Stellen angebracht, aber es war an sich trotzdem nicht schmutzig, ein wenig staubig, aber hauptsächlich eben etwas alt. Für die Kakerlaken kann das Hotel nichts, die fühlen sich nunmal in diesem Klima wohl, erschrocken habe ich mich dennoch.
Meine Bewertung von 6 liegt daran, dass ich mich allgemein im Zimmer nicht sehr wohl gefühlt habe.

Phòng siêu ồn từ giao thông bên ngoài. Phòng tắm là kinh khủng nhất, lỗ thoát nước bị tắc. Tắm xong là nhà vệ sinh thành hồ bơi.

The mattress and the pillows were extremely hard. Linen and towels were visibly worn out. The worst was the bathroom (see attached photos): the basin has been leaking on the floor throughout the 4 nights we have been there. Staff said three times they had fixed it; however, as soon as we opened the tap, water was leaking on the floor. The door frame was partly missing; the window door frame and sill were like they were under construction; the outside of the shower arm was broken (and, however, it did not work); the flush toilet button was partly broken and rusty all over.
The reception was very often unattended, and we had to wait a long time to get someone. The staff spoke barely any English and was not helpful with tours or other information. He barely said hello. The hotel is listed as a three star. But it lacks the basics for welcoming paying guests with dignity

The bathroom could do with a deep clean .

Bagage laisse dans l accueil mais pas fermé
Pas de PDJ

Pour moi tout était correct!
Juste les personnes ultra exigeantes auront des choses à redire.

Tout était bien

Considering the price compared to typical standards in Vietnam, we expected a more modern and updated hotel. The property overall feels like it has stayed in the past and could benefit from renovation.
The room also looked quite old, and unfortunately it wasn’t as clean as we would have expected. Housekeeping could definitely be more thorough.
There was noticeable noise from outside, so you could hear the street through the windows. It didn’t disturb our sleep too much, but if you are a very light sleeper, it’s something to keep in mind.
The biggest downside was the extremely weak water pressure in the shower. It was so low that taking a proper shower was quite difficult and uncomfortable.

washroom