Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Nice spa
Cons:
Small rooms
Cleanliness issues
Limited food variety

Categories

Cleanliness
6.43
Some reviews mentioned cleanliness issues in specific areas, such as a dirty smoking room.
Service
8.4
Service was frequently praised in multiple reviews, with staff being friendly and attentive.
Location
8.44
Location was highlighted positively in several reviews as excellent.
Room Quality
5.89
Some guests found the rooms small and not meeting expectations based on booking descriptions.
Amenities
7.42
Amenities like the spa and public bath received praise, but there were complaints about certain facilities.
Value for Money
7.38
Some guests felt that the value did not meet their expectations considering the room's condition.
Food and Beverage
7.93
Food quality was generally praised, though some mentioned issues with limited variety.
Overall Experience
7.3
While there were issues, many guests had a positive, enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:05

Property Description

Luxurious Amenities and Services

The 4-star Kobe Port Tower Hotel offers a range of indulgent amenities including massages, aromatherapy, a public bath, and a free-use fitness room. Guests can unwind and pamper themselves in style.

Convenient Location

Situated just a short stroll away from Kobe Port Tower and JR Motomachi Train Station, Hotel Kobe Port Tower is ideally located for travelers looking to explore the city easily. Universal Studios Japan is also within reach, making it a perfect choice for leisure travelers.

Dining and Entertainment Options

With two Western-style restaurants, a bar, and a shop on-site, guests at Hotel Kobe Port Tower are spoiled for choice when it comes to dining and entertainment. From Japanese/Western breakfast buffets to evening cocktails at Bar Vert, there's something to suit every taste.

Experience luxury and convenience at Hotel Kobe Port Tower - book now for an unforgettable stay!

Important information:

Public bath opening hours: 15:00-10:00 AM the following day.
Public bath is on 3F.
Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
Guests staying in this hotel can use the public bath free of charge.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

7.4
Based on 758 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 5.89
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.3
土井 • solo_traveller • jp
10
2026-07-25 • via Nuitee
H
Hiromu • solo_traveller • jp
7
Pros:

大浴場がよかった

2026-07-24 • via Nuitee
S
shangyoon • solo_traveller • kr
10
Pros:

직원분들이 너무 친절하고 객실 내부도 청결함.
해피아워 진행하는 직원분은 밝게 웃으셔서 하루의 피로가 다 사라짐.
체크아웃시 호텔앞까지 나오셔서 인사까지 해주셔서 감동임.
셔틀기사님도 친절. 그 이상임.

2026-07-22 • via Nuitee
S
SHION • solo_traveller • jp
10
まじ最高です
Pros:

スタッフさんの皆さんが凄くフレンドリーでした

Cons:

全くないです

2026-07-22 • via Nuitee
H
Harushige • solo_traveller • jp
8
2026-07-21 • via Nuitee
E
eri • solo_traveller • jp
8
Pros:

スタッフさんがとても親切で優しかった。
私が散歩に行きたいとメールで伝えていたところ、散歩コースを調べてくれていた。とても嬉しくてありがたかった。
近くにはいろんな施設があって、次は家族を連れて行きたいと思えました。ありがとうございました。

2026-07-20 • via Nuitee
S
Sabina • solo_traveller • se
10
Pros:

The location was amazing! The room really clean and perfectly sized for one person. The staff was very welcoming and accommodating!

2026-07-18 • via Nuitee
M
makoto • couple • jp
10
2026-07-17 • via Nuitee
M
mayumi • solo_traveller • jp
10
おすすめの宿泊施設で
Pros:

２年前に宿泊して気に入って、今回も宿泊しました。何処に行くにも便利ですし、お部屋もキレイ、お食事も美味しく、大浴場も良く、スタッフの方も良く、送迎付きで次回も又利用したいと思います。

Cons:

特に無し

2026-07-17 • via Nuitee
M
masashi • solo_traveller • jp
7
Pros:

全体的に綺麗で、大浴場、朝食は素晴らしかった！

Cons:

wi-fiが弱かった。

2026-07-16 • via Nuitee
村上 • solo_traveller • jp
7
Pros:

朝御飯がおいしかったです。

Cons:

部屋にトイレがあれば良かった

2026-07-15 • via Nuitee
M
masanari • extended_group • jp
10
大満足。
Pros:

大浴場、サウナ、水風呂が最高。

Cons:

深夜もサウナ入れると尚良かった。

2026-07-15 • via Nuitee
K
Koei • solo_traveller • jp
10
2026-07-15 • via Nuitee
Y
Yuzuna • solo_traveller • jp
6
2026-07-13 • via Nuitee
Y
YOHEI • solo_traveller • jp
7
2026-07-13 • via Nuitee
Ｙasuo • solo_traveller • jp
7
2026-07-11 • via Nuitee
井口 • family_with_children • jp
10
2026-07-10 • via Nuitee
井口 • couple • jp
9
Pros:

スタッフの方の笑顔？応対が良い

Cons:

部屋からのロケーション

2026-07-10 • via Nuitee
M
MASATO • solo_traveller • jp
6
2026-07-08 • via Nuitee
R
RENA • family_with_children • jp
2
2026-07-06 • via Nuitee