La Pasion Colonial Hotel Boutique By Bunik

Hotels
8.5 (825 reviews)
Calle 10 Nte , Esquina Avenida 20 Nte, Centro , Playa del Carmen , MX

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Airport shuttle
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Review Highlights

Pros:
Great service
Convenient location
Clean pools
Cons:
Dirty towels
Small rooms
Poor breakfast options

Categories

Cleanliness
7.16
Several reviews mentioned dirty towels and overall hotel being poorly maintained.
Service
10
Staff were noted to be very helpful and accommodating throughout multiple reviews.
Location
9.63
The location was consistently praised as convenient and well-placed.
Room Quality
7.67
Rooms were described as small and some were in need of renovations.
Amenities
8.12
Amenities like pools and a bar were mentioned positively, but some aspects were lacking.
Value for Money
8.65
Value was considered decent, though some found it expensive compared to offered quality.
Food and Beverage
7.61
Breakfast options were labeled as poor by some guests.
Overall Experience
9.16
Overall guests had a balance of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:14

Property Description

Central Location in Playa del Carmen
La Pasion Colonial Hotel Boutique By Bunik is ideally situated in the heart of Playa del Carmen, offering guests easy access to popular attractions such as Playacar Beach and the ADO International Bus Station.

Luxurious Amenities
Guests can enjoy air-conditioned rooms with balconies, a refreshing outdoor swimming pool, free WiFi, and a garden. The hotel also boasts a hot tub and terrace for guests to unwind and relax during their stay.

Exceptional Service
With a 24-hour front desk fluent in English and Spanish, guests can receive top-notch service and valuable recommendations about the area. The concierge service and tour desk further enhance the overall experience at La Pasion Colonial Hotel Boutique By Bunik.

Experience comfort and convenience at La Pasion Colonial Hotel Boutique By Bunik - book your stay now!

Important information:

Please note when booking 3 or more rooms different policies will apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 825 reviews
Cleanliness: 7.16
Service: 10
Location: 9.63
Room Quality: 7.67
Amenities: 8.12
Value for Money: 8.65
Food and Beverage: 7.61
Overall Experience: 9.16
G
garcia • family_with_children • mx
8
normal puede mejorar
Pros:

fue centrico y agradable

Cons:

no servia el aire acondicionado ni tampoco el elevador

2026-10-16 • via Nuitee
M
Maryane • couple • fr
9
2026-10-16 • via Nuitee
K
Karla • solo_traveller • mx
10
Pros:

Me ha gustado que la habitación es bastante cómoda, y todo estaba bastante limpio

Cons:

Todo me pareció muy bien

2026-10-13 • via Nuitee
P
Paula • couple • br
10
Ótima localização e infraestrutura
Pros:

Hotel muito bem localizado, perto de tudo e o melhor, muito silencioso. O quarto é grande, a cama bem confortável, só os travesseiros que eram muito altos. O café da manhã é bem simples, vc toma em uma lanchonete ao lado do hotel e com opções bem restritas: uma bebida, um prato de fruta e uma opção para comer. O que precisa melhorar: wi-fi do quarto, tvs não funcionam e qd falei com o rapaz da recepção ele informou que não sabia mexer na mesma e opções do café da manhã.

Cons:

O que precisa melhorar: wi-fi do quarto, tvs não funcionam e qd falei com o rapaz da recepção ele informou que não sabia mexer na mesma e opções do café da manhã. Fiquei no quarto 110

2026-10-12 • via Nuitee
A
ALVAREZ CAMPUZANO • solo_traveller • mx
8
Pros:

Todo excelente tienen cafecito en la recepción, la habitación muy bonita, cómoda, ubicación excelente con mucha seguridad, cerca de restaurantes y cafes tranquilos.

Cons:

Estaban trabajando en una construcción se escuchaban golpes y ruido desde muy temprano fuera de eso todo excelente

2026-10-10 • via Nuitee
B
Bea • couple • us
6
La Pasión is a small quaint hotel with a great location but it needs to do some upgrades and mainte.
Pros:

La Pasión does not offer complimentary Continental Breakfast. The restaurant next door is linked to La Pasión but they need to improve on catering to American tourists preferences for breakfast. We paid for our breakfast but quality does not meet the value. Coffee was very bad!

Cons:

La Pasión has very poor signal for internet and we struggled our entire visit, unless we sat in the lobby. In our room we could not connect to their WiFi and could not watch TV. The commode seat was broken, the shower head nozzle did not have a good stream, commode handle was broken, and their towels need to be replaced (looked dirty/dingy. Staff was great but this hotel needs quite a bit of maintenance to make a guest’s stay enjoyable.

2026-10-09 • via Nuitee
M
Martina • couple • it
10
2026-10-07 • via Nuitee
P
Paula • extended_group • es
8
Repetiríamo sin duda
Pros:

La ubicación es maravillosa.
Si quieres estar realmente viviendo Playa del Carmen es un sitio perfecto.
Si vienes aquí no te gastas el dinero en un resort alejado del centro. Aquí puedes salir en cualquier momento a dar una vuelta y estar por la quinta avenida, los mercaditos y probar comida local.
Aparte la diferencia de precio es muy notable.
Nosotras repetiríamos sin ninguna duda.
Por cierto, el desayuno a la carta un gran acierto 😊

Cons:

Los ascensores no iban, pero nos subieron las maletas.
Nos arreglaron la ducha cuando lo pedimos.
A repetiiiir la experiencia.

2026-09-18 • via Nuitee
K
Kevan • solo_traveller • us
10
Pros:

Get their breakfast!

Cons:

I didn't use the Tren Maya connector. Ado station a block away.

2026-09-15 • via Nuitee
A
Alvin Barlian • solo_traveller • us
7
Clean, cozy place.
Pros:

Clean and cozy place. Very friendly and helpful staff.

Cons:

Bedbug. I got bitten red marks on my skin when I woke up in the morning.

2026-09-13 • via Nuitee
H
Hugo Manuel • couple • mx
9
Buena estancia para descansar
Pros:

La habitación en general muy bien, cama cómoda con amenidades, la alberca en la terraza, para refrescar en la noche, buen desayuno para comenzar el día, agua disponible para cafe o tee todo el día, ambiente tranquilo para descansar, esta cerca wallmart y central de ADO

Cons:

La caja de seguridad un poco chica, la alberca es chica, pero cumple,

2026-09-11 • via Nuitee
P
Paula Juliana Hernández • solo_traveller • co
8
Pros:

La ubicación y la amabilidad de las personas que trabajan en el hotel es excepcional.

Cons:

Sugiero que organicen mejor los espacios y zonas verdes, ya que se ven poco amenas para disfrutar de la psicina.

2026-09-07 • via Nuitee
P
Paula Juliana Hernández • solo_traveller • co
8
Pros:

Las habitaciones y la ubicación

Cons:

las Zona verdes o de ocio no son tan lindas

2026-09-07 • via Nuitee
A
Anakaren • solo_traveller • mx
9
Cons:

Que le falta mtto a las piscinas

2026-09-03 • via Nuitee
L
Lionel • couple • fr
8
Super cadre, bien placé et personnel extra.
Pros:

L'emplacement, la disponibilité convivialité du personnel, le petit déjeuner, l'eau natural à disponibilité, la végétation autour des piscines

Cons:

Le fait qu'il soit totalement interdit de fumer même dans les extésrieurs de l'hôtel (cours et roof top)...😡

2026-09-02 • via Nuitee
M
Michelle Alejandro • couple • mx
10
Tan increible que parece mentira el precio
Pros:

La verdad no esperaba encontrar un hotel así de bueno, la ubicación es sin duda lo mejor que me llevo, literal llegue caminando a la playa, la quinta avenida, hay restaurantes, oxxos, hasta una plaza (la cual ya no pude ir por falta de tiempo, pero que rayos, una plaza a pasos de distancia) en fin todo excelente, el servicio al cliente, la limpieza, el trato, las vistas, la comodidad, sin duda pienso regresar.

Cons:

La verdad solo hubo una cosa que si me hubiera gustado cambiar, y es una mesita en el cuarto, la verdad desconozco si por el tipo de habitación no estaba considera o incluida pero si nos hizo falta jeje por el maquillaje y cositas de mi esposa, fuera de eso todo muy bien

2026-08-27 • via Nuitee
A
Adecuaciones • extended_group • mx
9
Excelente
Pros:

Las camas excelentea

2026-08-25 • via Nuitee
F
Flore • couple • fr
6
2026-08-24 • via Nuitee
A
Arturo • couple • mx
8
2026-08-22 • via Nuitee
A
Alice • couple • it
6
Pros:

La posizione è sicuramente ottima.
Servizi buoni .

2026-08-22 • via Nuitee