Hotel Santa Fe

Hotels
8.7 (53 reviews)
Lerdo Lerdo 47 Col. Centro. Chignahupan. Puebla , Chignahuapan , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Family rooms
Tour desk
Breakfast in the room
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Noise disturbance
Food variety

Categories

Cleanliness
8.46
Mentioned that the water accumulated in the bathroom and was slippery, which implies a cleanliness concern.
Service
9.23
Overall positive mentions of the staff's friendliness and availability despite some criticisms.
Location
9.27
Repeated mentions of excellent location close to the center and attractions.
Room Quality
8.22
Concerns over room size and comfort with mixed feedback on amenities.
Amenities
8.75
General satisfaction with amenities like hot water, but some mentions of improvement needed.
Value for Money
8.81
Guests felt it met the quality-price relationship well, contributing to positive feedback.
Food and Beverage
7.96
Comments about the food being too spicy and not all items being available lead to a lower score.
Overall Experience
8.93
Overall satisfaction expressed by guests, particularly with location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:04

Property Description

Tranquil Garden Oasis
Escape to Hotel Santa Fe in Chignahuapan, where a serene garden welcomes you to unwind. Stay connected with complimentary WiFi and enjoy the convenience of private parking.

Comfortable Rooms with Modern Amenities
Relax in guest rooms featuring flat-screen TVs and private bathrooms with bath or shower facilities.

Local Tips and Recommendations
Count on our friendly reception staff for insider tips on exploring the area and making the most of your stay.

Book now to experience the charm of Hotel Santa Fe and make lasting memories in Chignahuapan.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 53 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.81
Food and Beverage: 7.96
Overall Experience: 8.93
C
Cruz • family_with_children • mx
4
TERRIBLE
Pros:

NO NOS DIERON DESYUNO

Cons:

EL TRATO DEL ENCARGAO FUE DEFICIENTE

2026-10-12 • via Nuitee
G
Gabby • solo_traveller • mx
5
Brillo por su ausencia
Cons:

El personal, nada empático. Entiende mal al turismo y el esracionamiento es muy pequeño.

2026-09-18 • via Nuitee
A
A. Trejho • solo_traveller • mx
9
2026-09-01 • via Nuitee
R
Rios • solo_traveller • mx
8
Pros:

Ubicacion cerca del lago muy bonito y conectado con las zonas de fábricas de esfera, el desayuno muy rico y me lleno bastante bien el precio super accesible.

Cons:

No tiene shampoo y jabon para bañarte, al ser un concepto de hotel esperaría algo pequeño para un baño sencillo, las camas bastante duras, em realidad me costo trabajo descansar por la cama.

2026-08-28 • via Nuitee
M
Mauro • family_with_children • mx
10
Satisfactoria
Pros:

La ubicación excelente, te permite desplazarte sin necesidad buscar transporte al centro, es acogedor

2026-08-26 • via Nuitee
A
Aquino Flores • extended_group • mx
10
2026-08-25 • via Nuitee
E
Eduardo • solo_traveller • mx
10
2026-08-25 • via Nuitee
J
José Eduardo • solo_traveller • mx
9
Pros:

El precio.

Cons:

Sin novedad.

2026-08-21 • via Nuitee
S
Sanchez • solo_traveller • mx
10
Buen alojamiento
Pros:

La atención y ubicación

Cons:

Todo bien

2026-08-03 • via Nuitee
L
Loa Sanchez • solo_traveller • mx
5
Pros:

Está céntrico

Cons:

Mala atención del personal, y olía a humedad, muy fuerte olor en las camas

2026-07-17 • via Nuitee
C
Carolina • solo_traveller • mx
10
2026-06-17 • via Nuitee
C
Carmona • solo_traveller • mx
6
2026-06-13 • via Nuitee
V
victoria • couple • mx
10
2026-06-13 • via Nuitee
E
Ernesto • solo_traveller • mx
9
2026-05-18 • via Nuitee
Z
Zamudio • solo_traveller • mx
10
Pros:

Todo

2026-05-14 • via Nuitee
X
Xcand • couple • mx
9
2026-04-06 • via Nuitee
J
julio cesar • couple • mx
10
2026-03-25 • via Nuitee
P
Palacios Garcia • extended_group • mx
10
Pros:

La atención del muchacho del hotel es muy amable y siempre atento, su internet bien y su habitación muy bien, su ubicación relativamente cerca al centro, lo recomiendo

2026-03-18 • via Nuitee
N
Norma Alicia • couple • mx
9
Agradable personal atento y ubicación muy buena
Pros:

Desayuno bien y ubica ion perfecta para paesear

Cons:

El baño muy reducido mojas área de sanitario al bañarme

2026-03-14 • via Nuitee
G
Guadalupe Chávez • couple • mx
8
Pros:

Económico, y tranquilo

Cons:

Un poco alejado del centró

2026-02-28 • via Nuitee