East West Hotel Basel

Hotels
8.2 (1380 reviews)
Rheingasse 8 , Basel , CH

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise disturbances
Small room sizes
Lack of air conditioning

Categories

Cleanliness
8
Guests reported cleanliness as standard but some issues with noise affecting comfort.
Service
8.5
Multiple reviews highlighted friendly and accommodating staff.
Location
9
The hotel's location is frequently praised for its proximity to main attractions.
Room Quality
7.5
Some reports of small rooms and noise issues affecting sleep quality.
Amenities
8
Standard amenities provided, with need for better ventilation noted by guests.
Value for Money
7.8
Perceived as pricier compared to the quality of sleep and room comfort.
Food and Beverage
8.5
The breakfast offerings received positive reviews.
Overall Experience
8.3
Guests enjoyed their overall stay, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 08:43

Property Description

Prime Location in Kleinbasel: Situated in the vibrant centre of Kleinbasel, East-West Riverside Hotel offers stunning views of the Rhine River and is conveniently close to both the Old Town of Basel and the Messe Basel exhibition centre.

Modern Design and Amenities: The rooms at East-West Riverside Hotel boast a blend of contemporary design and traditional materials, providing a comfortable stay with a seating area, flat-screen TV, and a well-equipped bathroom. Free WiFi throughout the property ensures you stay connected during your visit.

Dining and Exclusive Benefits: Indulge in regional specialties at the hotel's restaurant and enjoy a drink at the stylish bar with a terrace overlooking the Rhine. Benefit from exclusive perks including a voucher for a drink or snack, a 10% discount at the restaurant, and a complimentary mobility ticket for public transport in Basel.

Book now to experience the perfect blend of comfort, convenience, and hospitality at East-West Riverside Hotel.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 1380 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 8.3
G
Giorgia • couple • it
8
Very practical and comfortable
Pros:

We truly appreciated the location and the staff (reception, cleaning, breakfast).

Cons:

Pillows were a bit uncomfortable and we found ants in our room.

2026-10-15 • via Nuitee
J
József • couple • hu
10
2026-10-15 • via Nuitee
A
Andrea • family_with_children • ch
8
Pros:

Das Hotel ist an bester Lage. Das Frühstück war super. Das Zimmer sehr gemütlich und heimelig mit dem Holzfussnoden.

2026-10-14 • via Nuitee
U
Ubald • extended_group • ch
8
2026-10-14 • via Nuitee
S
Sandra • couple • ch
7
2026-10-11 • via Nuitee
S
sandeep • solo_traveller • gb
10
Pros:

Everything- location, staff was exceptional, amenities, breakfast

2026-10-11 • via Nuitee
C
Chantal • couple • au
9
Pros:

Great location- right on the river, close to tram stop and supermarkets. Friendly staff, good breakfast.

2026-10-10 • via Nuitee
Z
Zoltán • solo_traveller • hu
9
2026-10-07 • via Nuitee
W
Werner • solo_traveller • de
8
Alles in allem sehr zufrieden stellend
2026-09-18 • via Nuitee
I
Ingrid • couple • ch
9
2026-09-15 • via Nuitee
G
Gamze • solo_traveller • de
8
Da ich die meiste Zeit draußen unterwegs war war das Hotel mit den guten Verbindungen an die öffentlichen Verkehrsmittel
Pros:

Die phantastische Lage gleich am Rhein Ufer mit Blick auf die mittlere Brücke. Das Restaurant gleich unten mit nettem Personal.

Cons:

Das Zimmer war schön, aber ziemlich klein.

2026-09-15 • via Nuitee
B
Bruna Fleck • solo_traveller • gb
8
Good
Pros:

The location was great and my room was always very clean. People were very friendly and helpful. Nice view from the window as well.

Cons:

The pillow was not very comfortable and I had to ask for another one to get better. The checkin was a bit weird because I had let them know that I would arrive later than expected, and when I arrived, the door was closed/locked. It took around 20min for someone come to help me and open the door for me. There was no air conditioning, only a fan. The room would also benefit from a small fridge.

2026-09-15 • via Nuitee
T
Tünde • solo_traveller • hu
9
Pros:

Remek helyen van a szálloda, a városközpontban,tömegközlekedés közelében.Kedves a személyzet, a szoba minden nap ragyogóan tiszta volt.

Cons:

A szálloda melletti étterem terasza eléggé zajos volt késő éjszakáig,így az ablakot éjszakára nem tudtam nyitva hagyni.

2026-09-14 • via Nuitee
M
MateoPatrlj • solo_traveller • hr
6
2026-09-14 • via Nuitee
A
Anne • solo_traveller • ch
4
Es war untere Klasse . Preis für EZ 90 cm Bett und mickriges Frühstück viel zu teuer
Pros:

Die gute Lage und freundliches Personal

Cons:

Sehr laut die ganze Nacht, heruntergekommenes Zimmer, Frühstück war sehr minimalistisch. Habe am 2 Tag darauf verzichtet

2026-09-13 • via Nuitee
D
Douglas • solo_traveller • us
9
Pros:

Location

Cons:

Very expensive

2026-09-13 • via Nuitee
A
Amandine • solo_traveller • fr
10
Très bien
Pros:

Super emplacement central
Chambre propre et fonctionnelle
Bon petit déjeuner

Cons:

Il manque une cafetière/ bouilloire dans la chambre
Matelas moyennement confortable...

2026-09-13 • via Nuitee
M
Márton • solo_traveller • hu
9
Pros:

Very friendly stuff, very clean rooms

Cons:

No AC, and sleeping with open window was difficult due to the noise of the streets.
Otherwise perfect stay for the colder days.

2026-09-10 • via Nuitee
H
Helge • couple • de
9
Perfekte Lage direkt am Rhein
Pros:

Die Lage direkt am Rhein ist perfekt. Das Frühstück ist sehr gut, die Betten sind sehr bequem.
Das gesamte Team ist ausgesprochen freundlich und sehr hilfsbereit.

2026-09-10 • via Nuitee
P
peter • solo_traveller • gb
8
Great Location
Pros:

Staff were friendly and helpful
Location was very good for main places of interest
Tram service nearby was ace

Cons:

Nothing major, maybe breakfast not as good as other hotels on travels ,but still ok

2026-09-09 • via Nuitee