Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Easy to find location
Close to botanical gardens
Quiet despite being on main road
Breakfast buffet good value
Overall worth for money
Cons:
Old British furniture and doors
Room needs polishing and cleaning

Categories

Cleanliness
4
Guest notes rooms and furniture need polishing and cleaning; cleanliness is below expectations.
Service
5.9
Standard quality for this hotel tier (service not specifically mentioned in the review).
Location
6.4
Easy to find and close to the botanical gardens; on the main road but nonetheless not noisy.
Room Quality
4
Rooms contain old British furniture and doors that need polishing and updating.
Amenities
5.9
Standard quality for this hotel tier (amenities not specifically mentioned in the review).
Value for Money
7
Guest repeatedly states the stay and buffet are 'worth for money' indicating strong perceived value.
Food and Beverage
6.5
Breakfast buffet described as good value for money.
Overall Experience
5.9
Described as a pleasant stay overall, despite room/furniture needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-09-22 11:47

Property Description

Luxurious Accommodation
The Royal Mall offers elegant and comfortable air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and in-room safe. Enjoy the convenience of daily housekeeping and a private bathroom for a relaxing stay.

Relaxation and Wellness
Indulge in a rejuvenating spa experience at the hotel's spa with pampering massages available. Unwind after a day of sightseeing in the peaceful ambiance of the spa, ensuring a tranquil and refreshing stay.

Delicious Dining Options
Savor a delightful culinary experience at the in-house restaurant, serving a delectable array of Sri Lankan and Western dishes. Guests can also enjoy drinks and light refreshments at the bar or opt for room service for a private dining affair.

Experience luxury, relaxation, and exquisite dining at The Royal Mall. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

5.7
Based on 41 reviews
Cleanliness: 4
Service: 5.9
Location: 6.4
Room Quality: 4
Amenities: 5.9
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 5.9
C
Chandrika • couple • lk
8
Pleasant stay.worth for money,easy to find location close to botanical gardens
Pros:

Hotel at the main road yet not noisy and breakfast buffet is worth for money

Cons:

Old British furniture and doors in the room,need a little polishing and cleaning

2026-08-31 • via Nuitee
R
Rochana • solo_traveller • lk
7
2026-06-05 • via Nuitee
N
Naresh Rihan • solo_traveller • my
5
2026-06-01 • via Nuitee
T
Thilanka • couple • lk
10
2026-05-24 • via Nuitee
D
Dilan • solo_traveller • lk
8
2026-04-01 • via Nuitee
K
Kamal • extended_group • lk
8
2026-02-10 • via Nuitee
M
Mithun • couple • lk
7
2026-01-25 • via Nuitee
M
Melissa • family_with_children • lk
10
2026-01-19 • via Nuitee
E
Erika • solo_traveller • ca
8
2026-01-12 • via Nuitee
A
AJ • solo_traveller • nz
6
2025-12-09 • via Nuitee
D
Dean • solo_traveller • lk
6
2025-12-04 • via Nuitee
S
Seba • couple • gb
3
2025-11-27 • via Nuitee
W
wijegoonaratna • solo_traveller • lk
4
2025-10-24 • via Nuitee
M
Mohamed • couple • lk
7
2025-09-29 • via Nuitee
P
PYUNG SIK • couple • lk
5
2025-09-27 • via Nuitee
M
Muhunthan • solo_traveller • lk
4
2025-08-07 • via Nuitee
L
Lahiru • family_with_children • lk
6
2025-07-27 • via Nuitee
F
F. M. Lafir • couple • lk
1
Horrible disgusting putrid the worst I have ever experienced refund my money i booked on your advice
Pros:

Nothing to ne honest. A/c not working one guy came said fixed after and hour still not cooling. I paid for half board. They served same for lunch ànd dinner. Breakfast was horrible when asked I don't like it I want continental he went and never came back. I left as I had to go without eating. You call this service. We are a couple they put 3 single beds damn shame. I asked for a large room. We could hardly move inside..more but I guess it's enough what a waste and experience. Dont you ever check it out before you advertise. Refund my money back or else I go to court of law and sue you.

Cons:

Nothing to ne honest. A/c not working one guy came said fixed after and hour still not cooling. I paid for half board. They served same for lunch ànd dinner. Breakfast was horrible when asked I don't like it I want continental he went and never came back. I left as I had to go without eating. You call this service. We are a couple they put 3 single beds damn shame. I asked for a large room. We could hardly move inside..more but I guess it's enough what a waste and experience. Dont you ever check it out before you advertise. Refund my money back or else I go to court of law and sue you.

2025-07-04 • via Nuitee
S
sandaruwan • couple • lk
3
2024-11-25 • via Nuitee
S
Shiran • couple • lk
9
A very pleasant stay.
Pros:

Breakfast was super.

2024-11-11 • via Nuitee