The Lake House

Hotels
8.6 (1381 reviews)
Crosby Coastal Park Cambridge Road, Waterloo , Liverpool , gb

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness concerns
Occasional noise issues

Categories

Cleanliness
8.2
Some rooms noted as needing upkeep, like a broken toilet seat and a missing lightbulb.
Service
9
Staff consistently described as friendly and helpful, addressing issues promptly.
Location
9
Repeated praise for the location, seen as a highlight by many guests.
Room Quality
8.5
Rooms described as spacious and comfortable, though some concerns about views.
Amenities
8.4
Amenities like the restaurant received positive remarks; however, some areas noted as scruffy.
Value for Money
8.5
Overall good value for the location and services provided.
Food and Beverage
8.6
Food praised in multiple reviews; noted as both good and plentiful.
Overall Experience
8.6
General satisfaction expressed, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Beachfront Accommodation with Modern Amenities

Luxurious Rooms and Excellent Dining Options

Convenient Location for Exploring Liverpool

Experience the serenity of beachfront accommodation at The Lake House in Liverpool. Enjoy modern facilities including a terrace, restaurant, and bar. Indulge in room service and 24-hour front desk assistance. The luxurious rooms feature a flat-screen TV, private bathroom, and cozy beddings. With its proximity to Crosby Beach and key attractions like Aintree Racecourse and Anfield Stadium, this hotel is the perfect choice for your Liverpool getaway. Don't miss the chance to explore the city while staying in comfort at The Lake House.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1381 reviews
Cleanliness: 8.2
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8.6
Overall Experience: 8.6
L
Lee couple gb
1
2026-05-30 via Nuitee
B
Ben couple gb
10
2026-05-30 via Nuitee
A
Adele Boyd couple gb
7
Will definitely be staying again. Hopefully when it’s not so hot.
Pros:

Loved the room. Bathroom was fab. Brilliant staff.

Cons:

Only one fan and it was the hottest day of the year so the room was sweltering. Unfortunately because of a health condition I have I overheat very quickly.

2026-05-29 via Nuitee
D
David couple gb
8
2026-05-28 via Nuitee
G
Gunasekar Krishnamoorthy solo_traveller gb
8
Pros:

Friendly staff and very helpful.

Cons:

Facilities could have been improved further

2026-05-27 via Nuitee
R
Richard Suter solo_traveller gb
3
Pros:

Not much to be honest

Cons:

When we arrived music was loud I did call to make sure our room wasn't above the gym I was informed that it wasn't as I read the reviews before hand about load music was heard not a quite stay for previous guests . I spoke to the deputy manager on arrival she informed myself that the gym would be closed soon in the morning woken up with music from below bumping . The room itself wasn't clean hair bands meatal grips from hair was on the floor sugar was all over the table and pink hair band on floor. Mosquitoes flying about as windows was left wide open .it really needed air conditioning there was a very small fan which didn't do much . It was pretty obvious the room was not cleaned before arrival wedding confetti was all over the floor very disappointing.

2026-05-26 via Nuitee
C
Christine Borrow solo_traveller fr
9
Lovely stay and a few suggestions
Pros:

The location, within easy walking distance to Waterloo station, shops, etc. nearby.
Amazing views of the Marina from the restaurant.
The food was really nice but on the Sunday morning breakfast didn't come as fast as on the Saturday - which put us late for what we had planned to do.
Nice walks from the hotel, across the dunes, a series of long beautiful parks to get to the promenade leading to the Gormley statues from "Another Place".
Baths : 20-25 min walk.
All the staff were very nice and friendly at the Lake House so thank you.

Cons:

I would have liked to have a WiFi code in my room from day 1 instead of using expensive mobile data on my phone (I had to ask for it in the restaurant later... ) and how to work the shower. I know it's not rocket science but it was new to me.
So add useful info in rooms, please.
The mattress was a bit too soft, I'm used to firmer. Maybe when you get to change the mattresses, go for firmer support...
Oh and please add a floor shoe-brush outside, I was not happy with myself to have to walk through your hotel with my sand-muddy boots...
On a Fridays, customers coming back late at night to their rooms can be annoying in the corridor, walking noisily and bang doors, forgetting there are people trying to sleep.
Nevertheless, if I can, I'd love to come back.

2026-05-26 via Nuitee
A
Alana couple nz
10
Pros:

Clean, nice location

2026-05-26 via Nuitee
D
Daniel solo_traveller es
10
Pros:

Esta muy buen hubicado .muy cwrca del puerto

2026-05-24 via Nuitee
M
Magnall solo_traveller gb
9
Pros:

Lovely place in a great location
Food really good

Cons:

Drinks took a really long time both with evening meal & breakfast

2026-05-24 via Nuitee
M
Michelle couple de
7
Gut, aber die Hitze im Zimmer hat viel Qualität geraubt
Pros:

Die Lage ist toll, Service im Restaurant sehr nett

Cons:

Keine Klimaanlage, nur ein Ventilator. Es war in der Nacht unglaublich heiß und das Fenster konnte man wegen der vielen Mücken nicht öffnen

2026-05-23 via Nuitee
S
Simon solo_traveller gb
10
Pros:

The food we had in the evening and morning was beautiful food. The staff were so friendly always spoke to you and we're willing to help where needed and the whole place was so clean. The setting of the hotel was gorgeous.

Cons:

The only thing I can say was there were loads of moggies about but thats something out of the hotels control unfortunately.

2026-05-23 via Nuitee
L
Lauren couple gb
8
Overall, lovely hotel with great staff. Breakfast was delicious.
Pros:

Clean accommodation and lovely staff.

Cons:

We had a disabled room. The bathroom was a very large wetroom, but there was nowhere to put your toiletries. I had to put my shampoo on the floor. Everywhere got very wet too.

2026-05-23 via Nuitee
K
Karina solo_traveller gb
7
2026-05-22 via Nuitee
S
Shannan couple gb
10
2026-05-22 via Nuitee
R
ronald couple nl
9
2026-05-20 via Nuitee
S
Shannan couple gb
10
2026-05-19 via Nuitee
M
Monica solo_traveller gb
8
Pros:

Perfect location, super friendly and welcoming staff.

Cons:

It would have been perfect if breakfast would be included .

2026-05-18 via Nuitee
K
Karen solo_traveller gb
8
Weekend stay for jetski racing
Pros:

2nd time of staying here the rooms are very clean & comfortable staff friendly & helpful

Cons:

No option for alternative milk in rooms for dairy free guests also whilst in the bar on Saturday evening having a drink to see a rat wondering around outside the window was a bit of a shock

2026-05-17 via Nuitee
T
Tonie couple gb
10
2026-05-17 via Nuitee