New Lanark Mill Hotel

Hotels
8.6 (3160 reviews)
New Lanark Mills , Lanark , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Poor cleanliness in spa
Breakfast service issues

Categories

Cleanliness
6.6
The spa and pool area were described as unclean and in need of refurbishment.
Service
9.6
Staff were generally described as lovely and kind, though a few service issues were highlighted.
Location
9.6
The setting is described as fantastic, with beautiful views and historical significance.
Room Quality
8.6
Rooms were mostly clean and spacious but mentioned issues with noise from old windows.
Amenities
8.1
Amenities received mixed reviews; the spa was disappointing but other facilities were okay.
Value for Money
9.1
The pricing seemed reasonable based on the provided dining experiences.
Food and Beverage
7.6
Mixed reviews on food quality; breakfast was particularly criticized.
Overall Experience
9.6
Overall, guests had a enjoyable time and many expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Luxurious Accommodation and Historic Setting

The New Lanark Mill Hotel, located in a UNESCO World Heritage Site, offers spacious en suite rooms with stunning views of the river and surrounding Conservation Area. The 18th century village provides a unique backdrop for a relaxing stay.

Dining with a View and Scottish Delights

Guests can enjoy traditional Scottish dishes in the hotel's restaurant overlooking the River Clyde, from a hearty cooked breakfast to a delightful afternoon tea experience.

Wellness and Recreation Facilities

The hotel features a 16-metre swimming pool, modern gym, sauna, and steam room for guests to unwind and stay active. With accolades for its environmental efforts and disabled access, the New Lanark Mill Hotel ensures a comfortable and enjoyable stay for all.

Book your stay now and experience the charm of New Lanark Mill Hotel!

Important information:

Postcode for satellite navigators is ML11 9BY.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3160 reviews
Cleanliness: 6.6
Service: 9.6
Location: 9.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 7.6
Overall Experience: 9.6
A
ARAB solo_traveller fr
8
2026-08-27 via Nuitee
D
dawn couple gb
8
Lovely stop off on our way up to the NC500
Pros:

Room was a good size, comfortable, clean, good shower, lovely and quiet.
The Mill is in a lovely setting, great for a walk to the falls after our evening meal
Plenty of choice at Breakfast.

2026-08-25 via Nuitee
E
Emily couple gb
8
Fabulous
Pros:

Beautiful mill conversation area. Beautiful spot. Very friendly staff. Yummy food. Lovely walks locally

Cons:

A little dated communal areas and restaurants lighting harsh.

2026-08-24 via Nuitee
J
Jonathan family_with_children gb
9
Superb hotel in perfect surroundings
Pros:

Perfect location!

Cons:

Safety lock missing from a large window in a family room. Reported but not fixed.

2026-08-24 via Nuitee
D
David couple gb
7
All ok but not excellent!
Pros:

Beautiful location and stunning buildings, very spacious rooms

Cons:

The stay was ok, had expected it to be great, little things need attention, for instance toilet roll holder very loose. Food was I little disappointing too and small portion sizes.

2026-08-24 via Nuitee
G
Gaelle solo_traveller fr
10
Pros:

A beautiful place.
Everything was perfect : people, the room, the restaurant, the swimming-pool.
We will come back.
Thank you!

Cons:

NOTHING

2026-08-23 via Nuitee
A
Alan couple gb
8
Lovely hotel, shame about the breakfast
Pros:

Gorgeous room and view, very comfy bed.

Cons:

The breakfast was disappointing for a 4 star hotel. From waiting (a long time) to be seated by a (seemingly) curt lady to the extremely small portion of avocado and eggs (delicious but minuscule). The buffet choice was quite limited too. The lady on reception, however, was very friendly and welcoming.

2026-08-22 via Nuitee
T
Tom couple gb
7
A great place to stay if your visiting the world heritage site
Pros:

large room, really nice staff. Enjoyed the restaurant. River walks are great

Cons:

Bar - it looked and felt cold and clinical

2026-08-22 via Nuitee
R
Richard couple gb
9
Goog stop on the way to the North of Scotland
Pros:

Stayed here twice before. Room was good. Clean and well equipped. Easy parking just outside. Historic location. Goog breakfast

Cons:

Dinner was acceptable but nothing special.

2026-08-21 via Nuitee
W
Werner extended_group de
10
Toller Aufenthalt mit mehr zum Entdecken als erwartet.
Pros:

Sehr schönes großes Zimmer. Tolle Aussicht. Im Aussenbereich kann man ganz toll am Fluss entlang wandern, mitten durch ein Naturparadies.

2026-08-21 via Nuitee
A
Annie solo_traveller fr
8
Séjour apprécié dans un cadre exceptionnel.
Pros:

Site exceptionnel, chambres confortables, très bonne restauration et personnel disponible et agréable.

Cons:

la communication n'est possible qu'en anglais quasi exclusivement, la pratique d'un peu de langues étrangères serait appréciée, mais le personnel est très agréable.

2026-08-21 via Nuitee
M
McGowan solo_traveller gb
8
Pros:

The hotel was lovely. The staff were excellent. We didn't get to experience the spa or pool as we were going to a private event.

Cons:

Not very central but the view from the room made it worth it. Hotel booked us a cab to get to town.

2026-08-20 via Nuitee
M
madgiedoll solo_traveller gb
7
Pros:

The staff friendliness, cleanliness and facilities get a 10. However, the food quality is not good. Breakfast very poor and Dinner was disappointing

Cons:

Food not good.

2026-08-18 via Nuitee
E
Elizabeth couple gb
9
Lovely place to break our journey home from the north of Scotland
Pros:

Comfortable room in a historic building. Nice toiletries, good breakfast, good dinner. All in all, very good and at a reasonable price.
A welcome contrast from hotels we have used farther north this summer.

Cons:

Nothing

2026-08-17 via Nuitee
L
lewis couple gb
10
Smoothly run scenic hotel
Pros:

Surroundings were beautiful and very tranquil

2026-08-17 via Nuitee
S
Steven couple gb
9
2026-08-16 via Nuitee
G
Gill solo_traveller gb
9
Lovely location
Pros:

Beautiful building in a beautiful location. Very pleasant stay.

2026-08-16 via Nuitee
J
Jill couple gb
8
A Fantastic start to my holiday in Scotland
Pros:

Lovely Hotel, fantastic views, wonderful museum in walking distant, Excellent restaurant.
Rooms comfortable but bedroom was hot and stuffy and sleeping with the windows open you can hear the waterfall which is lovely but I like quiet to get to sleep, the bed was hard and uncomfortable, sorry. I would still recommend this lovely hotel and I certainly will still be visiting on my way up to Scotland.

Cons:

No air conditioning in bedroom so hot and stuffy and bed was very uncomfortable, hard.

2026-08-14 via Nuitee
S
Sue couple gb
7
Great hotel and fabulous place to visit, really interesting!
Pros:

The hotel and room were great. The restaurant not so good. My dinner wasn’t hot and the service was very slow. My eggs weren’t cooked properly at breakfast so very disappointing. However the burger I had on the second night was great. Bar staff were very friendly and the bar area nice and comfy.

2026-08-12 via Nuitee
E
Elizabeth solo_traveller gb
9
2026-08-12 via Nuitee