Hotel Riviera Del Sol

Hotels
8.4 (1047 reviews)
1ra Avenida Norte esquina calle 30 norte , Playa del Carmen , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Safety deposit box
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Noisy environment
Poor breakfast quality
Cleaning issues

Categories

Cleanliness
7.9
Many reviews mentioned cleanliness positively, but some emphasized poor room cleanliness.
Service
9.4
Hospitality was praised across multiple reviews, indicating excellent service.
Location
9.4
The central location was frequently highlighted as a strong feature, despite noise issues.
Room Quality
7.9
Rooms reported as comfortable but with issues like size and cleanliness.
Amenities
7.9
Amenities like the pool were mentioned but lacked good quality.
Value for Money
8.9
Good value highlighted, but breakfast and extra costs were a concern.
Food and Beverage
7.4
Breakfast offerings were viewed as poor, leading to dissatisfaction.
Overall Experience
8.4
Overall experience was positive despite some mentioned concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:27

Property Description

Tropical Oasis Setting
Escape to Riviera Del Sol, a tranquil oasis nestled in beautiful tropical gardens just a 3-minute stroll from the sandy beach of Mayan Riviera.

Vibrant City Location
Immerse yourself in the vibrant city life of Playa del Carmen at Riviera Del Sol, situated near the famous 5th Avenue with its array of unique bars and nightclubs for endless entertainment.

Comfort and Convenience
Indulge in air-conditioned rooms featuring a minibar, cable TV, and a private balcony or terrace offering serene garden views. Relax in your private bathroom equipped with a refreshing shower and complimentary toiletries.

Experience the perfect blend of relaxation and excitement at Riviera Del Sol - Book your stay now!

Important information:

All guests must present a credit card at check in to leave on file. There will be no charges made to the card unless there are damages or missing items.

The area is continuously developing, therefore, there may be occasional noise due to nearby construction. As a result of these potential inconveniences, we have adjusted our prices accordingly. Thank you for your understanding.

Please note: For rates that include breakfast, a continental breakfast is providedPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1047 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 8.4
R
ROSALES • solo_traveller • mx
8
Pros:

La limpieza y la ubicación.

Cons:

Hubo un huésped agresivo, que en la madrugada, a gritos y golpes, intentó abrir mi puerta y también la puerta del balcón.
Tuve que hablar a recepción para que lo quitaran y pasó la misma situación por la mañana.
Ojalá mejorarán la seguridad de las habitaciones, el seguro de la perilla no es suficiente ante estas situaciones de riesgo.

2026-06-06 • via Nuitee
N
Nathalie • solo_traveller • fr
8
Pros:

Cadre agréable, fraîcheur en bord de piscine.

2026-06-03 • via Nuitee
B
Benjamin • solo_traveller • fr
8
2026-06-01 • via Nuitee
B
Benjamin • solo_traveller • fr
8
2026-06-01 • via Nuitee
J
Julie • solo_traveller • fr
10
Pros:

Personnel top
Chambre top! Acces directement à la piscine
Petit dej delicieux (salé en supplément)

2026-05-31 • via Nuitee
S
Soruco • solo_traveller • ar
9
2026-05-31 • via Nuitee
K
Katrin • solo_traveller • de
10
Pros:

Wir waren jetzt 2 mal im Riviera del sol.Die Zimmer sehr liebevoll eingerichtet.Sehr sauber und gepflegt. Das Personal immer mit einem Lächeln.Der Strand in wenigen Gehminuten erreichbar..Wir hatten eine wunderschöne Zeit dort und uns sehr wohl gefühlt.

2026-05-30 • via Nuitee
V
Victoriano • family_with_children • mx
9
2026-05-29 • via Nuitee
P
Patricia • family_with_children • us
9
Very comfortable place I will go back
Pros:

Beautiful property

Cons:

There wasn’t anything I didn’t like

2026-05-26 • via Nuitee
P
Patricia • family_with_children • us
9
I’ll be back
Pros:

I loved the property in middle of every thing

Cons:

N/a

2026-05-26 • via Nuitee
C
Coral • extended_group • es
9
Pros:

La ubicacion es perfecta, el personal es muy amable. El desayuno está bastante bien

Cons:

Algunas instalaciones son un poco anticuadas

2026-05-26 • via Nuitee
K
karla marlen • family_with_children • cl
10
hermoso y acogedor
Pros:

Hermoso lugar, muy acogedor cumplió con todas nuestras expectativas, volveríamos felices

2026-05-26 • via Nuitee
J
Jessica iromi • solo_traveller • mx
10
Pros:

La ubicación y el hotel es bastante limpio y cómodo

2026-05-23 • via Nuitee
J
JOSE LUIS • solo_traveller • mx
10
Pros:

Muy céntrico

Cons:

Muy amables y atentos

2026-05-23 • via Nuitee
S
Sheila • couple • ie
9
Pros:

Close pickup points for all the parks, friendly staff, comfortable,

2026-05-23 • via Nuitee
C
Coralie • couple • fr
9
Séjour très agréable à playa del Carmen
Pros:

Très joli hôtel ! Localisation parfaite à une rue de la plage et de l’avenue principale
Piscine très agréable

Cons:

Petit déjeuner déjà payer mais léger suppléments à payer en plus
Un peu bruyant avec les bars aux alentours

2026-05-19 • via Nuitee
M
Monica • couple • ca
9
2026-05-18 • via Nuitee
S
Silvestre • extended_group • br
8
Relação custo / benefício boa.
Pros:

Localização e atendimento na portaria, especialmente da recepcionista que nos recebeu no check-in

Cons:

Café da manhã e falta de estacionamento próprio

2026-05-14 • via Nuitee
H
Herrera • solo_traveller • ca
10
Pros:

Everything is good.

2026-05-14 • via Nuitee
M
Meggie • family_with_children • ca
8
2026-05-13 • via Nuitee