Hotel Riviera Del Sol

Hotels
8.4 (1059 reviews)
1ra Avenida Norte esquina calle 30 norte , Playa del Carmen , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Garden
Fishing
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Noisy environment
Poor breakfast quality
Cleaning issues

Categories

Cleanliness
7.9
Many reviews mentioned cleanliness positively, but some emphasized poor room cleanliness.
Service
9.4
Hospitality was praised across multiple reviews, indicating excellent service.
Location
9.4
The central location was frequently highlighted as a strong feature, despite noise issues.
Room Quality
7.9
Rooms reported as comfortable but with issues like size and cleanliness.
Amenities
7.9
Amenities like the pool were mentioned but lacked good quality.
Value for Money
8.9
Good value highlighted, but breakfast and extra costs were a concern.
Food and Beverage
7.4
Breakfast offerings were viewed as poor, leading to dissatisfaction.
Overall Experience
8.4
Overall experience was positive despite some mentioned concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:27

Property Description

Tropical Oasis Setting
Escape to Riviera Del Sol, a tranquil oasis nestled in beautiful tropical gardens just a 3-minute stroll from the sandy beach of Mayan Riviera.

Vibrant City Location
Immerse yourself in the vibrant city life of Playa del Carmen at Riviera Del Sol, situated near the famous 5th Avenue with its array of unique bars and nightclubs for endless entertainment.

Comfort and Convenience
Indulge in air-conditioned rooms featuring a minibar, cable TV, and a private balcony or terrace offering serene garden views. Relax in your private bathroom equipped with a refreshing shower and complimentary toiletries.

Experience the perfect blend of relaxation and excitement at Riviera Del Sol - Book your stay now!

Important information:

All guests must present a credit card at check in to leave on file. There will be no charges made to the card unless there are damages or missing items.

The area is continuously developing, therefore, there may be occasional noise due to nearby construction. As a result of these potential inconveniences, we have adjusted our prices accordingly. Thank you for your understanding.

Please note: For rates that include breakfast, a continental breakfast is providedPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1059 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 8.4
B
Bruno solo_traveller us
2
2026-07-09 via Nuitee
F
Fabien solo_traveller fr
9
2026-07-08 via Nuitee
G
Göran extended_group se
10
Pros:

Det är ett mycket prisvärt och härligt mexikanskt hotell som alltid är välkomnande. 2:a gången som jag bor här och fortsätter vara mitt favoritställe.

2026-07-02 via Nuitee
E
Everlocke extended_group ca
9
Great value in a convenient location
Pros:

The room was spacious, clean, and great value for money. The hotel is close to plenty of restaurants and shops, and the grounds are very green and lovely.

Cons:

We found the breakfast a bit expensive.

2026-06-26 via Nuitee
R
rodrigo solo_traveller br
9
Pros:

Localização

Cons:

Tudo muito bom

2026-06-25 via Nuitee
J
Jorge solo_traveller pr
10
Pros:

cerca de la 5ta avenida y de todas las tiendas

Cons:

No encontré cosas que no me gustaran.

2026-06-21 via Nuitee
E
Estanislao family_with_children us
8
2026-06-18 via Nuitee
V
Velez solo_traveller pr
10
Pros:

Se pasa muy bien

2026-06-17 via Nuitee
J
JESUS couple mx
10
TRANQUILIDAD Y BUEN PRECIO
Pros:

TODO ESTUVO BIEN.
FUE AGRADABLE Y MUY TRANQUILO Y BONITO EL HOTEL

Cons:

TODO BIEN

2026-06-17 via Nuitee
J
James solo_traveller ca
9
2026-06-16 via Nuitee
J
Jennifer solo_traveller ca
8
I really liked it here and would definitely recommend it.
Pros:

I liked this hotel because it was small and cozy.

Cons:

The only thing I was disappointed in was the construction going on at an adjacent building. I didn’t notice the first two days because it was a weekend but the workers were at it on weekdays.

2026-06-11 via Nuitee
X
XAC solo_traveller es
8
Perfecto para Playa del Carmen
Pros:

La ubicación es perfecta, cerca de la 5ta avenida pero suficientemente alejado para que no te moleste el ruido.
Y el personal es muy profesional y muy amable.

Cons:

Por decir algo, señalaría que la decoración de las habitaciones podría ser más bonita.

2026-06-09 via Nuitee
R
ROSALES solo_traveller mx
8
Pros:

La limpieza y la ubicación.

Cons:

Hubo un huésped agresivo, que en la madrugada, a gritos y golpes, intentó abrir mi puerta y también la puerta del balcón.
Tuve que hablar a recepción para que lo quitaran y pasó la misma situación por la mañana.
Ojalá mejorarán la seguridad de las habitaciones, el seguro de la perilla no es suficiente ante estas situaciones de riesgo.

2026-06-06 via Nuitee
N
Nathalie solo_traveller fr
8
Pros:

Cadre agréable, fraîcheur en bord de piscine.

2026-06-03 via Nuitee
B
Benjamin solo_traveller fr
8
2026-06-01 via Nuitee
B
Benjamin solo_traveller fr
8
2026-06-01 via Nuitee
J
Julie solo_traveller fr
10
Pros:

Personnel top
Chambre top! Acces directement à la piscine
Petit dej delicieux (salé en supplément)

2026-05-31 via Nuitee
S
Soruco solo_traveller ar
9
2026-05-31 via Nuitee
K
Katrin solo_traveller de
10
Pros:

Wir waren jetzt 2 mal im Riviera del sol.Die Zimmer sehr liebevoll eingerichtet.Sehr sauber und gepflegt. Das Personal immer mit einem Lächeln.Der Strand in wenigen Gehminuten erreichbar..Wir hatten eine wunderschöne Zeit dort und uns sehr wohl gefühlt.

2026-05-30 via Nuitee
V
Victoriano family_with_children mx
9
2026-05-29 via Nuitee