Hotel Del Real

Hotels
8.2 (10 reviews)
Cerrada de manzanos norte s/n , San Mateo Xoloc , mx

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Facilities

Parking
Free Parking
Non-smoking rooms
24-hour front desk
Family rooms
Non-smoking throughout
Private parking
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
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Review Highlights

Pros:
Comfortable beds
Cons:
No hot water
Lack of bottled water
No hostes

Categories

Cleanliness
7.6
Mentioned issues with lack of warm water and absence of bottled water indicates cleanliness could be improved.
Service
8.6
Standard quality for this hotel tier.
Location
8.6
Standard quality for this hotel tier.
Room Quality
8.1
Beds are comfortable, suggesting good room quality.
Amenities
7.1
Lack of bottled water and limited hot water availability indicates lower amenity quality.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.6
Standard quality for this hotel tier.
Overall Experience
8.4
Overall experience is positive but could be impacted by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:10

Property Description

Convenient Location
Hotel Del Real is strategically located in the Cuautitlan district, offering easy access to popular attractions such as Soumaya Museum, National Museum of Anthropology, and Chapultepec Forest.

Comfortable Accommodation
Each room at our 3-star hotel features a balcony, ensuring a relaxing stay for our guests. With private bathrooms, free toiletries, and cozy bed linens, we prioritize your comfort and satisfaction.

Exceptional Service
Our hotel provides a 24-hour front desk to assist you anytime during your stay. Additionally, being a non-smoking property, we ensure a clean and healthy environment for all our guests.

Experience convenience, comfort, and exceptional service at Hotel Del Real. Book your stay now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 10 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 8.1
Amenities: 7.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.4
A
Andrea • solo_traveller • mx
10
Pros:

Las instalaciones estaban limpias, las camas eran cómodas, el personal fue muy amable

Cons:

Lo único que no me gustó es que la ventilación del baño da a la misma habitación, pero fue una buena estancia

2026-05-25 • via Nuitee
L
Lopez • couple • mx
8
Functional room for a night
Pros:

Close to the place where I had an event

Cons:

It was ok for location/price. I couldn’t find king size bed

2026-04-16 • via Nuitee
R
Rubidia • couple • sv
4
2025-11-10 • via Nuitee
J
Job • family_with_children • mx
6
Pros:

Las camas, están muy cómodas

Cons:

No hay agua caliente, cuentan solo con calentador solar, si no hubo sol, solo tendrán agua fría, no hay botellas de agua en las habitaciones, no hay hostes.

2025-10-06 • via Nuitee
J
Javier • couple • mx
7
2025-07-19 • via Nuitee
R
Rosalva • young couple • us
1
Bad
Pros:

No

Cons:

No

2024-12-22 • via Nuitee
Y
Yael • young couple • mx
10
Exceptional
2024-12-21 • via Nuitee
L
Louis • young couple • us
1
Worst place I've ever stayed on Booking
Pros:

The room was decorated nice.

Cons:

The room was musty and hot. At night had to open windows and fly's and mosquitoes came in and bit us. No hot water in morning. Had to wait for solar heater. Never again!!!!

2024-10-25 • via Nuitee
H
Héctor • young couple • mx
9
Superb
2024-10-16 • via Nuitee
A
Augusto • review category business travellers • mx
8
Very good
2024-04-04 • via Nuitee