Hotel the Castle Jamsil Sports Complex

Hotels
7.8 (46 reviews)
4-17, Olympic-ro 12-gil, Songpa-gu , Seoul , kr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Laundry
Valet parking
Private parking
See all facilities

Review Highlights

Pros:
Great views
Good staff service
Cons:
Mold in room
Shower water issues

Categories

Cleanliness
5.18
Mold was reported in the room, which negatively impacted cleanliness.
Service
8.65
Staff hospitality and service were highly praised, showing responsiveness and care.
Location
8.69
Conveniently located near shopping and attractions, making it ideal for visitors.
Room Quality
8.14
Great views and good mattress quality reported, though issues with shower affect perception.
Amenities
7.67
Amenities provided some benefits, but shower design could be improved.
Value for Money
8.13
Value considered good due to reasonable pricing and satisfactory room quality.
Food and Beverage
7.98
Not explicitly mentioned, considered standard quality for this hotel tier.
Overall Experience
7.95
Mixed feedback was given, but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Conveniently located in the vibrant Songpa-Gu district of Seoul

Experience the perfect blend of comfort and convenience at Hotel the Castle Jamsil-Sene. Modern Amenities for a Relaxing Stay

Enjoy complimentary WiFi, room service, and a 24-hour front desk at our 2-star hotel. Family-Friendly Accommodation

Our spacious family rooms are designed to provide a cozy retreat for you and your loved ones. Explore Seoul's Attractions with Ease

With COEX Convention Centre, Bongeunsa Temple, and Munjeong-dong Rodeo Street just a stone's throw away, there's always something exciting to discover. Book your stay now and make unforgettable memories at Hotel the Castle Jamsil-Sene.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.8
Based on 46 reviews
Cleanliness: 5.18
Service: 8.65
Location: 8.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 7.95
C
Chun Chi solo_traveller tw
10
Pros:

服務人員很親切!

Cons:

2026-08-21 via Nuitee
J
Jihyun solo_traveller kr
6
Pros:

급하게 구한 적당한 가격 위치

Cons:

청소 상태 좋지 않음
방음 안됨

2026-08-18 via Nuitee
T
Thailie family_with_children us
7
Average service
2026-08-11 via Nuitee
C
Carl couple se
7
Pros:

Det är ok och rent

2026-08-05 via Nuitee
S
Shayne couple us
8
2026-07-22 via Nuitee
Šedajová solo_traveller cz
7
Good choice for a short stay at great location.
Pros:

The location is great, close to two major subway routes. The staff was great and helpful.

Cons:

The mattress was quite hard, there can be some improvements in terms of cleanliness and maintenance, but it is expected in a 2-star hotel. Arrive early for breakfast - limited choices and limited quantity.

2026-06-01 via Nuitee
F
Feryel couple fr
10
2026-05-14 via Nuitee
M
Madina couple kz
10
2026-05-12 via Nuitee
A
Angela solo_traveller it
8
Pros:

Posizione

Cons:

Colazione

2026-05-06 via Nuitee
O
Oleg solo_traveller au
5
2026-05-04 via Nuitee
N
Nora couple gb
7
Super helpful staff.
Pros:

Lovely, friendly, super helpful staff.

Cons:

Location was difficult to find

2026-04-26 via Nuitee
I
Irina solo_traveller ae
10
Pros:

Безупречный персонал, который очень хорошо говорит на английском языке. По требованию предоставляют парогенератор, за доп плату разного рода принадлежности. Очень вежливые и добродушные. Все читенько и стильно. Отель расположен отлично, если вы хотите посетить Лотте Ворлд или посмотреть на цветущую вишню. Великолепная транспортная доступность. Рядом куча кафе, магазинов, закусочных и т.д. Номер уютный, с видом на Лотте тауэр. Чисто, приятно там находится. В общем, мне понравилось) я бы вернулась туда еще раз)

Cons:

Хотелось бы чистые окна

2026-04-21 via Nuitee
G
Giuseppe couple ca
9
2026-04-07 via Nuitee
B
bonny solo_traveller us
5
This place is adequate, and I didn’t find the reviews that said it was very clean to be true, but don’t expect more than
Pros:

The location was where I wanted to be and getting Ubers was not an issue. I like the fact that they had working AC. I did like that one of the staff was very helpful to me. And that is why I stayed longer than I really wanted to. I did like how they give you free water and this tea drink that was pretty tasty. The maid service seemed friendly so I liked that. I liked how the water pressure in the shower was good.

Cons:

Despite all of the very good ratings from guests, I found that the hotel seemed dirty. Maybe because it was old. But all the walls were scuffed. My first room was very very dark. some of the staff were not very helpful. The front desk did not tell me how to turn on the AC or how to have made service. The carpets in the elevators were filthy. Although they are probably cleaned periodically. There is a lot of metal and glass and that is hard to keep clean and so there are smudges everywhere as well as dust. The cups that they provide to you for the bathroom and for drinking were filthy. The hot water pot was filthy. The bed was very hard as well as the pillows. I didn’t like how the room was very dim in the evening and some of the lights were not working. I have very bad eyes and I need a lot of light to see and read. Also everything including the remote control was in Korean so it was hard to navigate. Cleanliness is very important as well as good lighting so I cut my stay short. The hotel lobby is very small and the front door to the hotel is hard to find. I didn’t like how the shower has. No shower door and water gets all over everything. I didn’t like how the indoor slippers and shower shoes they provide are used by other guests. You can get foot fungus from that.

2026-04-04 via Nuitee
E
Eric solo_traveller us
5
Cons:

Mold in room and asked to be moved

2026-01-19 via Nuitee
A
ANDRZEJ STEFAN extended_group kr
10
2026-01-15 via Nuitee
G
Gulshat family_with_children ru
7
2025-12-25 via Nuitee
A
Alessandro family_with_children gb
8
Good hotel next to Olympic Ro
Pros:

Great views from my room, very good mattress and pillows and in general the room quality. 3 complimentary half litre bottles of water in the fridge.

Cons:

Shower: Taking a shower wasn't too easy without messing the floor as there's no curtain or glass to prevent the water from getting down the floor.

2025-10-29 via Nuitee
D
DAISUKE family_with_children jp
9
Pros:

安さ、スタッフの対応の良さと誠実さ、スタッフのおもてなし、ホスピタリティが素晴らしい!

Cons:

エアコンの空調が暑かったことと、シャワーの温度がなかなかお湯が出なかったり、あるいは、熱すぎるお湯が出てきたりと一定ではなく、シャワーの温度には悩みました。

2025-10-29 via Nuitee
J
Junko extended_group gb
8
チャムシル体育館やロッテワールドに近かったので、滞在中の目的にぴったりの場所でした。
Pros:

駅からも近く飲食店やコンビニがたくさんあって便利。

Cons:

シャワーパネルやシャワーカーテンがなかったので、水が浴槽の外に漏れ出てしまうのが気になった。

2025-09-01 via Nuitee