Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Great location
Rooftop amenities
Cons:
Issues with digital access
No onsite staff
Misleading promotional images

Categories

Cleanliness
8.55
Clean modern and very clean rooms were mentioned, but issues with the digital key and lack of onsite staff affected the perception.
Service
8.75
Staff were responsive to queries via text, but the lack of onsite assistance and issues with the app affected the overall experience.
Location
9.05
Great location mentioned multiple times, close to everything.
Room Quality
8.35
Room quality was good but misleading images regarding balconies and several issues with digital access negatively impacted rating.
Amenities
8.55
Rooftop pool and cleanliness highlighted positively, but digital key system issues were a concern.
Value for Money
8.45
The quality and amenities were appreciated, but issues with access affected value perception.
Food and Beverage
8.55
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
8.55
Generally enjoyable stay, with mixed feedback regarding the experience due to access and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:03

Property Description

Rooftop Pool and Washing Machine
The highlight of Rambla at Story House is undoubtedly its rooftop pool, offering guests a refreshing escape with stunning views of the city. Additionally, the convenience of having a washing machine in each unit allows for a hassle-free stay.

Family Rooms and Disabled Guest Facilities
Catering to all types of guests, the aparthotel provides spacious family rooms and facilities for disabled guests, ensuring a comfortable and inclusive experience for everyone.

Fully Equipped Kitchenette and Sun Terrace
Each accommodation is equipped with a fully equipped kitchenette, ideal for guests looking to prepare their own meals. Moreover, the sun terrace offers a relaxing spot to unwind and soak up the sun.

Book your stay at Rambla at Story House for a memorable and convenient retreat in Brisbane.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 338 reviews
Cleanliness: 8.55
Service: 8.75
Location: 9.05
Room Quality: 8.35
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.55
J
Justin • solo_traveller • au
10
2026-07-21 • via Nuitee
M
Morgan • couple • au
7
Overall great for location and facilities. Beds need updating.
Pros:

Roof top facilities were top tier. Pool, spa and sauna.

Cons:

Bed was not at all comfortable. Could feel the springs in mattress.

2026-07-19 • via Nuitee
C
Clout • solo_traveller • au
4
2026-07-18 • via Nuitee
A
Adam • solo_traveller • au
8
overall was happy
Pros:

nice room , good location

Cons:

bed was way too hard and at first look the bathroom was clean but the glass on shower door not clean and water backing up a bit when in shower so the drain needed cleaning

2026-07-17 • via Nuitee
K
kyungsuk • solo_traveller • kr
6
2026-07-17 • via Nuitee
D
Dorota • family_with_children • nz
10
Amazing room worth the price.
Pros:

Cleanliness it was immaculate. Also very spacious room well equipped very quiet which was the main factor for us traveling with small kids.

Cons:

Digital key didn't work from the start. Pin code worked only fir lifts and parking we couldn't get to the room. We had to call rambla team...lady let us it and then we were using physical key to get to the room since the pin code or digital key didn't work for the whole time. Also I requested for a crib and unfortunately didn't receive it bit the crib was only a minor issue.

2026-07-16 • via Nuitee
D
Danfeng • solo_traveller • cn
8
2026-07-14 • via Nuitee
L
Linda • couple • au
9
2026-07-14 • via Nuitee
I
Iskandar • couple • au
10
2026-07-13 • via Nuitee
I
Iskandar • couple • au
10
2026-07-13 • via Nuitee
B
Barr • family_with_children • nz
7
Has some great potential
Pros:

Great location

Cons:

Not enough kitchen items, only having 3 of everything meant making .also was at times challenging and excessive dish washing needed as needed the items for each meal. The main pool was cold, the pool.was a main reason for selecting the accommodation. The digital key and code was frustrating at times and I couldn't get the BBQ to work with it the first time.

2026-07-12 • via Nuitee
B
Brady • solo_traveller • au
7
2026-07-12 • via Nuitee
C
Chris • couple • au
9
Pros:

I loved the very relaxing rooftop outdoors area and can't wait to come back

Cons:

The road works going on all weekend

2026-07-10 • via Nuitee
H
Hoskins • couple • nz
10
2026-07-09 • via Nuitee
T
Tiffany • couple • au
9
2026-07-07 • via Nuitee
E
Emily • family_with_children • au
10
2026-07-04 • via Nuitee
D
Des • solo_traveller • au
6
2026-07-03 • via Nuitee
O
Oliver • family_with_children • au
9
2026-06-30 • via Nuitee
P
Pat • solo_traveller • au
10
Really enjoyed our short stay, the room was clean and lovely and to top it off the staff were amazing. Thank you
Pros:

Very clean and comfortable

Cons:

Did not experience any issues

2026-06-29 • via Nuitee
J
John • solo_traveller • au
10
Enjoyed it.
Pros:

Pool, spa, location.

Cons:

To many locks, front door, lifts, room,pool dunny. If they could they’d put one on your arse.

2026-06-29 • via Nuitee