Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Great location
Rooftop amenities
Cons:
Issues with digital access
No onsite staff
Misleading promotional images

Categories

Cleanliness
8.55
Clean modern and very clean rooms were mentioned, but issues with the digital key and lack of onsite staff affected the perception.
Service
8.75
Staff were responsive to queries via text, but the lack of onsite assistance and issues with the app affected the overall experience.
Location
9.05
Great location mentioned multiple times, close to everything.
Room Quality
8.35
Room quality was good but misleading images regarding balconies and several issues with digital access negatively impacted rating.
Amenities
8.55
Rooftop pool and cleanliness highlighted positively, but digital key system issues were a concern.
Value for Money
8.45
The quality and amenities were appreciated, but issues with access affected value perception.
Food and Beverage
8.55
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
8.55
Generally enjoyable stay, with mixed feedback regarding the experience due to access and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:03

Property Description

Rooftop Pool and Washing Machine
The highlight of Rambla at Story House is undoubtedly its rooftop pool, offering guests a refreshing escape with stunning views of the city. Additionally, the convenience of having a washing machine in each unit allows for a hassle-free stay.

Family Rooms and Disabled Guest Facilities
Catering to all types of guests, the aparthotel provides spacious family rooms and facilities for disabled guests, ensuring a comfortable and inclusive experience for everyone.

Fully Equipped Kitchenette and Sun Terrace
Each accommodation is equipped with a fully equipped kitchenette, ideal for guests looking to prepare their own meals. Moreover, the sun terrace offers a relaxing spot to unwind and soak up the sun.

Book your stay at Rambla at Story House for a memorable and convenient retreat in Brisbane.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 319 reviews
Cleanliness: 8.55
Service: 8.75
Location: 9.05
Room Quality: 8.35
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.55
E
Emily family_with_children au
10
2026-07-04 via Nuitee
D
Des solo_traveller au
6
2026-07-03 via Nuitee
O
Oliver family_with_children au
9
2026-06-30 via Nuitee
K
Kaine couple gb
9
Stay was very good and I would recommend.
Pros:

The property is in a safe location, surrounded by public transport, grocery shops, and fast food.

The room is spacious and new.

The facilities of the property are very nice.
The pool and hot tub give you amazing views of Brisbane.
The property felt very safe and had a high standard of security, even though there is rarely any staff around, but the online team is available to answer or help you with any problems.

Cons:

There was no safe to store valuables, which is a minor inconvenience.
Additionally, the washer is a washer and dryer, which most of the time meant the washing came out damp. However, there is a laundromat 2/3 min walk down the road that only cost $2 dry.

2026-06-29 via Nuitee
J
John solo_traveller au
10
Enjoyed it.
Pros:

Pool, spa, location.

Cons:

To many locks, front door, lifts, room,pool dunny. If they could they’d put one on your arse.

2026-06-29 via Nuitee
P
Pat solo_traveller au
10
Really enjoyed our short stay, the room was clean and lovely and to top it off the staff were amazing. Thank you
Pros:

Very clean and comfortable

Cons:

Did not experience any issues

2026-06-29 via Nuitee
N
NikiColmer solo_traveller au
9
2026-06-26 via Nuitee
E
Elizabeth extended_group au
9
Modern fun place to stay
Pros:

Location

2026-06-26 via Nuitee
V
Vannessa couple au
8
2026-06-22 via Nuitee
T
Tezania J'Adore couple au
9
I loved it found it nicely placed, easy to navigate in and comfortable setting to stay and enjoy
Pros:

The room was very modern yet comfortable and best of clean condition.

Cons:

One thing I will say is I hoped for a fully furnished gym however it was just some structure not much things for gym.

2026-06-21 via Nuitee
L
Laura couple pl
10
2026-06-19 via Nuitee
S
Stephanie couple ie
8
Very comfortable stay and great location, could do with better blinds
Pros:

Super spacious rooms, very clean and very comfortable bed

Cons:

The blinds don’t cover the whole window so it can get quite bright, there is no staff and windows are thin so lots of noise from the outside

2026-06-16 via Nuitee
R
Rodney solo_traveller au
7
Good
Pros:

Clean excellent facilities

Cons:

Difficulties with accessing garage and lift with supplied code
Much better with key

2026-06-15 via Nuitee
N
Nate solo_traveller au
6
2026-06-14 via Nuitee
M
Michael solo_traveller au
10
Comfortable and easy
Pros:

All self contained. And digital check in

Cons:

Digital keys sometimes did not always work.

2026-06-10 via Nuitee
J
Justin solo_traveller au
10
Pros:

Comfy, clean, location was great.

Cons:

Bed is too close to the door if you're having skme fun and someone walks past.......

2026-06-09 via Nuitee
T
Taylor couple nz
8
modern, clean, tidy, good location
Pros:

Very modern facilities and perfect location. Although it is a digital accommodation, so no staff members are on site, it was really easy to get ahold of staff via email and they responded very quickly. Clean, tidy, quiet, rooftop is beautiful, great range of exercise equipment and a sauna, the pool is lovely, overall, i would definitely stay here again.

Cons:

The digital system is very confusing, i would suggest if you’re like me and prefer to use the physical key, get that set up straight away. We didn’t use the digital system at all, it was very glitchy and the app would crash regularly, which is stressful when you’re in the elevator and need the key to go up etc. Once you’ve cracked it, you’re away. I had a problem with the outdoor bbq, i would suggest instructions to be printed and laminated to the bbq bench to prevent back and forth with staff via email, that would’ve been a great time to be physically assisted as it would not start and also required the key to get it going.

I think small things such as a scrubbing brush for dishes, as there is a a dish rack but no scrubbing brush, salt & pepper, laundry powder packets, would make the trip go from a 8.5/10 to a solid 10/10.

2026-06-08 via Nuitee
E
Ella couple au
10
clean, comfortable and modern.
Pros:

The apartment was beautifully clean and open. The upstairs amenities were amazing and the pool was warm and the spa was clean.

Cons:

The keyless mechanisms were a little hit and miss with your phone and the additional fob in the room didn’t work

2026-06-08 via Nuitee
A
Aileen couple au
8
Pros:

The property was clean and in a great location

Cons:

It was a bit noisy but not necessarily anything that could be fixed. the construction right next door and other guest continually slamming their door, which we could also feel not just hear didn’t make for the most peaceful stay.

2026-06-07 via Nuitee
J
Joey couple ca
10
Super deal ! J y retournerai ! Merci !
Pros:

Comfort, piscine, spa et sauna !

Cons:

Rien, tout était parfait

2026-06-06 via Nuitee