Pullman Auckland Hotel & Apartments

Hotels
Pullman Hotels and Resorts
8.4 (3056 reviews)
6 Princes Street , Auckland , nz

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Dated room decor
Poor room service management
Amenities could be improved

Categories

Cleanliness
7.73
Room was clean but showing signs of wear. Issues mentioned with cleanliness in various areas.
Service
9.2
Reception and pool staff were friendly and attentive, although initial check-in was problematic.
Location
9.24
The hotel had an excellent location to the city centre.
Room Quality
7.19
Rooms were outdated with issues such as broken curtains and low lighting.
Amenities
8.72
Facilities like the pool were nice albeit lacking in service at times.
Value for Money
8.18
Overall experience doesn't reflect the expected quality for the price.
Food and Beverage
8.73
Excellent breakfast and dining options available.
Overall Experience
8.2
Mixed feedback overall with some excellent points overshadowed by room and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:08

Property Description

Stylish Accommodation with Stunning Views
Experience luxury at Pullman Auckland Hotel & Apartments with breathtaking views of the city, harbour, and lush parks. Each room features a work desk, LED TV, and some even boast a private balcony.
Award-Winning Day Spa and Fitness Center
Indulge in relaxation at the on-site spa with a heated pool, sauna, steam room, and rejuvenating massages. Stay active at the fitness center before unwinding with a spa treatment.
Central Location with Premium Amenities
Located in Auckland CBD, enjoy complimentary WiFi, easy access to Queen Street, Britomart Station, and Spark Arena. Wired Internet is available, and the waterfront is just a short stroll away.
Book now to elevate your Auckland stay at Pullman Hotel & Apartments!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 3056 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.2
S
Sasha family_with_children nz
9
2026-08-19 via Nuitee
M
Mosese family_with_children nz
8
2026-08-19 via Nuitee
A
Ayako family_with_children jp
6
Pros:

スタッフの対応

Cons:

景色

2026-08-16 via Nuitee
G
Glen solo_traveller nz
10
2026-08-16 via Nuitee
Q
Quillévéré couple fr
10
2026-08-15 via Nuitee
A
Aimie solo_traveller nz
9
2026-08-15 via Nuitee
S
Sergiu solo_traveller nz
10
2026-08-15 via Nuitee
S
Steve family_with_children nz
9
worth the visit, fantastic facilities
Pros:

handy to the City, fantastic staff, great breakfast selection and bar staff do amazing service

2026-08-12 via Nuitee
V
Vicky extended_group nz
1
Pros:

Nothing cause the staff wouldn’t let us stay

Cons:

The staff

2026-08-11 via Nuitee
C
Cheri family_with_children nz
9
Really good.
Pros:

Super good location. Close to everything we needed.

Cons:

Some things were quite out dated (showers) and we couldn’t get a good temperature with how the taps worked haha. but nothing major!

2026-08-11 via Nuitee
C
Craig couple nz
8
God value CBD hotel
Pros:

Location was good. Room well maintained.

Cons:

Wifi service was average.

2026-08-11 via Nuitee
G
Gerald couple au
9
Spacious and comfy room, very welcoming and helpful staff.
Pros:

Warm and welcoming staff.

2026-08-10 via Nuitee
E
Eliane solo_traveller se
8
Pros:

Amazing breakfast, great and very complete gym with an outside area, pool with saunas, comfortable room and bed.

Cons:

During the weekend it was very noisy and my room was vibrating (floor 2)

2026-08-09 via Nuitee
B
Bianca family_with_children nz
9
2026-08-09 via Nuitee
P
ponceblanc family_with_children pf
9
Très bon emplacement, restaurant et petit déjeuner très bien,
Pros:

Emplacement, restaurant très bon, breakfast

Cons:

Salle de bain à rafraîchir car vielle baignoire

2026-08-09 via Nuitee
J
Jerson family_with_children nz
9
2026-08-08 via Nuitee
B
Benet family_with_children nz
6
Lovely stay!
Pros:

Indoor pool and great big spa

Cons:

Not much tbh

2026-08-08 via Nuitee
C
Christina couple nz
9
2026-08-06 via Nuitee
M
Margaret extended_group nz
10
was good thansks
Pros:

Everything was just as good as I remembered it from last time

Cons:

The kids in the spa pool lol - and the amount of chlorine needed - my eyes were red all night after that

2026-08-06 via Nuitee
A
ALBERT couple nz
10
Very satisfied with our stay.
Pros:

We did not have breakfast, but we were happy with our stay,

Cons:

No complaints,

2026-08-05 via Nuitee