Hotel Maya Rue

Hotels
8 (169 reviews)
Calle Aldama s/n entre Juarez y 5 de mayo, col. Centro , Palenque , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Noise issues
Room design problems
Cleanliness concerns

Categories

Cleanliness
7.08
Several mentions of issues with cleanliness and maintenance, such as a fly in the coffee.
Service
9.05
Guests frequently praised the helpfulness of the staff and their efforts to accommodate.
Location
9.09
Multiple reviews highlighted the excellent location near the center, making it easy to access amenities.
Room Quality
7.04
Rooms described as noisy and not comfortable for the price, with comments on poor design.
Amenities
8.07
Basic amenities mentioned, with some guests noting lack of certain items like a hairdryer.
Value for Money
7.53
General consensus suggests that value could be better considering the room quality.
Food and Beverage
8.08
Breakfast received good reviews, though concerns mentioned about the variety and quality.
Overall Experience
8.05
Overall mixed sentiments, but a few great aspects balanced the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:15

Property Description

Convenient Location
Hotel Maya Rue, just 200 meters from the main square of Palenque town, offers easy access to local attractions. The Mayan ruins of Palenque are a short 8 km drive away.

Comfortable Accommodation
The air-conditioned rooms at Hotel Maya Rue are equipped with free Wi-Fi, cable TV, and cozy seating areas. Guests can relax in well-appointed rooms with private bathrooms and complimentary toiletries.

Amenities and Attractions
Enjoy a complimentary continental breakfast before exploring the area. The hotel also provides a tour desk, laundry services, and proximity to key sites like Aluxes EcoPark & Zoo and the stunning Misol-ha Waterfalls.

Book your stay at Hotel Maya Rue for a convenient and comfortable experience in Palenque.

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 169 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
A
ahmed • solo_traveller • om
9
Pros:

الموقع مركزي
قريب من محطة ADO
غرف واسعه ونظيفه
طاقم متعاون

Cons:

السعر يعتبر مرتفع مقارنة بالخدمات المقدمة

2026-10-16 • via Nuitee
B
Benjamin • couple • us
3
2026-10-09 • via Nuitee
E
Ernesto Guadalupe • solo_traveller • mx
10
Muy buen lugar, buena ubicación, excelente atención
Pros:

La atención del personal..

2026-09-14 • via Nuitee
D
Demeza Paz • solo_traveller • mx
10
Pros:

Se encuentra una excelente ubicación y excelente trato

2026-09-03 • via Nuitee
H
Hector • solo_traveller • mx
7
2026-08-31 • via Nuitee
A
Alonso • family_with_children • gb
9
Friendly
Pros:

The balcony

Cons:

Noisy cars

2026-08-22 • via Nuitee
S
Sofía • solo_traveller • mx
4
Pros:

La ubicación es estratégica te puedes mover a

2026-08-19 • via Nuitee
D
Diana • solo_traveller • mx
7
Pros:

La ubicación, muy céntrica

Cons:

Me cobraron más al liquidar

2026-08-17 • via Nuitee
I
Isabella • couple • gb
9
Great place to stay, very convenient and well put together.
Pros:

The staff were very lovely and helpful. The room was tidy and clean. The breakfast was very good and great location!

Cons:

The blinds didn’t block out all the light in the morning, but wasn’t that bad.

2026-08-11 • via Nuitee
J
José Antonio • extended_group • pl
5
Regular
Cons:

It was a bit weird to stay, not sure if I would recommend it

2026-07-20 • via Nuitee
A
Artgones63 • couple • mx
4
Fatal la publicidad
Pros:

NO ME ALOJE AHI NO TIEN3 ESTACIONAMIENTO. EL ADMINISTRADOR DEL HOTEL ME INDICO QUE ES UN HERROR DE LA PAGINA DE UDS , QUE ELLOS SIEMPRE HAN DECLARADO QUE NO CUENTAN CON ESTE ESTACIONAMIEMTO

Cons:

Que nontiene esta ionanmoento mo me aloje ahi

2026-07-17 • via Nuitee
M
mital • solo_traveller • mx
9
2026-07-10 • via Nuitee
T
Teresa • solo_traveller • mx
7
Pros:

La ubicación y desayuno aceptable

Cons:

Falla mucho el Internet y esta muy reducida para 3 personas la habitación además que no tiene mobiliario para la ropa

2026-07-07 • via Nuitee
M
Miguel • couple • mx
2
Amarga experiencia
Pros:

Que saliera de ese hotel

Cons:

Todo , personal muy apático la habitación (1) qie nos toco orri ble , no davan ganas ni de sentarse , todo viejo y en apariencia sucio, regadera podrida , azulejos rotos , la tv no prendió, dure 4 horas y mejor me retire ...

2026-07-05 • via Nuitee
A
Aguirre • solo_traveller • mx
7
Pros:

El desayuno

2026-07-05 • via Nuitee
B
Bonfil • solo_traveller • mx
5
2026-07-01 • via Nuitee
N
Nattha • solo_traveller • ca
8
Pros:

Great comfortable hotel in centro close to the colectivo station from Ocosingo. Perfect for the night before leaving on an early morning excursion. The AC was also good. Very clean, wifi was ok.

Cons:

They have breakfast but if you leave before 7 am there is nothing you can get… there is a 24-h Oxxo around the corner, though. Also no elevator so keep that in mind if you have a lot of stuff.

2026-06-30 • via Nuitee
I
IreneK • solo_traveller • de
4
Pros:

Zentral gelegen,viele Geschäfte und Restaurants/Bars in unmittelbarer Nähe

Cons:

Für uber 800 Mexikanische Dollar für eine Nacht, schon teuer vorallem, das ich in einem Zimmer schlafen sollte ohne Fenster, stellt euch das erstmal vor! Habe um ein anderes Zimmer gebeten, meinem Wunsch wurde entsprochen, da war sogar Fenster im Bad.
Frühstück war nicht gut, zwei Scheiben Tost/ Spiegelei/eine Tasse Kaffee/ kleine Schale mit gemischten Obst,

2026-06-27 • via Nuitee
K
Kyoko • extended_group • us
8
It was a comfortable stay.
Pros:

Friendly staff and delicious breakfast. We asked where the bus to the ruins was and one of the staff members took us there. We really appreciated her kindness.

Cons:

There was no shower curtain and water splashed everywhere.

2026-06-20 • via Nuitee
E
Eduardo • solo_traveller • mx
7
Pros:

El desayuno

Cons:

La habitación

2026-06-19 • via Nuitee