Hotel Sunny HG

Hotels
6 (10 reviews)
Trần Hưng Đạo 6 , Ha Long , vn

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Spacious rooms
Comfortable bed (for some)
Mini fridge in room
Friendly/helpful owners and staff
Good/convenient location
Clean rooms
Parking space
Cons:
Very firm mattress (uncomfortable for some)
No fire safety equipment or escape routes reported
Owner demanded deposit/extra payment and misleading booking handling
Room described as basic, not as advertised 'luxury'
Price not clearly posted / higher during holidays
Broken light bulbs causing dim rooms
Property located in an alley and somewhat far from some attractions

Categories

Cleanliness
9.5
Several reviews explicitly mention the room is clean and beds/rooms described positively; no reports of dirtiness.
Service
4.5
Mixed: some guests praise very friendly and helpful staff/owners, but one guest reports serious negative interactions (deposit demands, extra money requested, misleading cancellation requests).
Location
7
Mostly described as convenient and well-located with parking; one report notes the property is inside an alley and relatively far from some attractions.
Room Quality
5.5
Rooms described as spacious with good beds and a minibar/fridge, but issues noted such as very firm mattress, broken bulbs making rooms dark, and rooms being basic rather than 'luxury' as advertised.
Amenities
4.5
Some in-room amenities (mini fridge) are present, but serious deficiencies reported: no fire extinguishers/escape routes, and lighting problems in some rooms.
Value for Money
5
Mixed: price noted as slightly high during holidays but matching quality by some; other guests report unclear pricing, deposit demands and an unexpected extra charge at checkout.
Food and Beverage
6
Standard quality for this hotel tier.
Overall Experience
6
Mixed overall: multiple positive short stays (friendly staff, good location, clean rooms) but at least one very negative stay due to service, safety and billing issues, leading to a split impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-03 02:50

Property Description

City View Balconies
Enjoy breathtaking city views from the comfort of your own private balcony in every room at Hotel Sunny HG.

Modern Amenities
Relax and unwind with our flat-screen TVs and complimentary toiletries in all units, ensuring a comfortable stay for all guests.

Convenient Location
Situated less than 1 km from Vincom Plaza Ha Long and close to other attractions, Hotel Sunny HG is the perfect choice for travelers looking to explore the beauty of Ha Long.

Book now to experience the perfect blend of comfort and convenience at Hotel Sunny HG.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6
Based on 10 reviews
Cleanliness: 9.5
Service: 4.5
Location: 7
Room Quality: 5.5
Amenities: 4.5
Value for Money: 5
Food and Beverage: 6
Overall Experience: 6
V
Văn Hùng • family_with_children • vn
7
2026-05-29 • via Nuitee
A
Aleksei • couple • ru
9
Цена немного завышена из-за праздников, но в целом соответствует качеству
Pros:

Все отлично. Просторная комната, хорошая и удобная кровать, в комнате мини холодильник с морозилкой, шкаф для одежды, стулья. Очень милые и дружелюбные владельцы

2026-05-04 • via Nuitee
J
joss • couple • au
9
Perfect stay for people looking to do a night or 2 in ha long
Pros:

Great location and staff very helpful

Cons:

Mattress was very very firm

2026-05-03 • via Nuitee
N
Nguyen • couple • vn
10
Tuyệt vời
Pros:

Vị trí thuận lời có sân rộng để xe
Phòng sạch sẽ cô chủ rất thân thiện .

2026-04-30 • via Nuitee
S
Sơn • solo_traveller • vn
5
Pros:

Vị trí đi lại khá thuận tiện

Cons:

Giá cả k niêm yết, phòng hỏng 3 bóng đèn nên hơi tối

2026-04-27 • via Nuitee
T
Thu Trang • couple • vn
1
Kỳ nghỉ cực kỳ tệ vì dịch vụ, tiện nghi và thái độ của chủ hotel không tốt.
Cons:

- Không có thang thoát hiểm, phòng kín không có lối đi thoát hiểm và thang thoát hiểm, chỉ có duy nhất 1 cửa chính phòng đi ra thang máy, hành lang cũng không có thang & lối thoát hiểm.
- Tầng và trong phòng lưu trú không có phòng cháy chữa cháy.
- Phòng bình dân, không phải phòng luxyry như mô tả.
- Nhà nghỉ trong ngõ, không thuận đường đi lại. Từ chỗ nghỉ đi sang chơi bên khu Bãi Cháy cũng xa, đi ra Bảo tàng Quảng Ninh, chợ hải sản cũng xa, phải vòng xe quay đầu khá nhiều vì nhà trong ngõ.
- Chủ quán: (1) liên hệ xác nhận đặt phòng khi khách chưa đến - khách báo đang đến, chủ quán yêu cầu cọc 200k, lý do là vì đang có 1 khách tự do đến hỏi phòng, khách ko đồng ý vì trả lời là đặt qua booking ghi rõ ko yêu cầu cọc, miễn phí huỷ phòng và đến nơi nhận phòng thanh toán tại quầy. (2) Khi mình đến nhận phòng, thanh toán chuyển khoản cho chủ xong (chuyển khoản theo giá đặt trên booking cao hơn giá so với giá khách sạn niêm yết ở bảng giá tại quầy), chủ quán "nhờ" huỷ giúp trên booking, vì nếu khách vẫn để đặt phòng trên booking thì chủ hotel sẽ phải trả % phí cho booking, lúc nhờ thì ngọt ngào là "mai em trả phòng lúc nào cũng được, trả phòng thoải mái, 2h pm 3h pm cũng được", "free 4 chai nước lọc". Đến lúc trả phòng chủ hotel nài thanh toán thêm 100k. Nếu nói rõ từ đầu thì mình cũng sẽ ko bao giờ nhận phòng ở lại lưu trú luôn.

2026-04-27 • via Nuitee
A
Adrien • solo_traveller • fr
10
2026-03-25 • via Nuitee
F
Fowler • solo traveller • gb
8
Very good
2024-07-25 • via Nuitee
M
Marili • young couple • au
5
Ok but I would never stay again or recommend
Pros:

Young boy in the reception was very nice and since he asked to give a good review, I decided to give 5 points because of him, instead 2, so I think its fare.
Also, one lady in the reception was friendly when we left, offering us some water.
The room was ok clean, I guess. We did find sheets to be yellow and stained and used things in the bathroom and lot of small ants everywhere.
Can't say much more positive things about this place.
I don't know why it's marketed as 3 Stars Hotel if it is missing most facilities to pass as 3 Stars, it's more like 2 Star property.

Cons:

We probably arrived at the wrong time when a bunch of people were screaming at each other in the reception, and we were ignored 15 minutes until my partner asked if we could check-in from an older guy behind the reception, who could not care less that we were there. Sitting his feet up on the table, he gestured us to wait and finally lead us to the room, asked money, gave us a key, and left. Strangest check-in we have never had in a hotel.
We have been looking for a hotel to stay in the middle of the street for 2 hours previously after being scammed from our originally booked accommodation, and this was definitely not how we wanted to be greeted.
Room itself is OK, I guess, but since it's next to the big road and windows don't even have glass, it's very noisy (cars love to honk in Vietnam), also the bed is harder than a rock, just a super hard skinny mattress on a wooden platform, very uncomfortable to sleep on. I am also confused as to why we had a used soap, comb, and empty toothpaste left in our bathroom.
I would give it a higher review if it was marked as 2 Star property and priced according. My expectations would be lower, BUT to pay 1 million VND a night for a property worse than some hostels, it's not nice. (We did arrive last minute on a public holiday, so I guess hotels can overcharge a lot that day).

2024-04-30 • via Nuitee
M
Marc • solo traveller • de
5
Passable
Pros:

Bed is big
It seems clean

Cons:

•The owner kept touching me, also in the face when she talked to me.
•They provide you with water bottles that have already been opened, and have probably been refilled with tab water. Please don't drink anything from preopened bottles in this country, it can be really dangerous.
•They insited I would give them my passport to rent a (much too expensive) motorbike. This is outragous given I'm a guest of the hotel, and it's illegal to not carry your passport as a foreigner in Vietnam.
•They state that a washing machine is included with the room, but there isn't one, instead they want to charge you to use the one of the hotel
•When you use the shower it floods the whole bathroom, which is why I slipped and fell when I used the toiled in the night.
The stay made me feel really uncomfortable, especially the behaviour of the woman, who seemed to think she can treat me like some child she didn't like. So I checked out one day earlier.

2023-08-16 • via Nuitee