فندق رؤيا الاندلس النخبة - Roaya Alandalus Elite Hotel

Hotels
5.5 (1661 reviews)
King Faisal Road حى النقا بجوا فندق ارجوان المدينة , Al Madinah , SA

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Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location (near Masjid, 10–15 min walk)
Good value for money (many mentions)
Helpful/front desk staff (notably Mr. Khalid)
Breakfast noted positively
Convenient access to food options
Cons:
Unclean rooms and toilets reported
Rude/unprofessional reception or manager behavior
Insufficient elevator capacity during peak times
Room issues: dark lighting, AC failures
Parking charged separately
Electric lights switching off automatically
Some guests felt room quality didn't justify price

Categories

Cleanliness
3.5
Multiple guests reported unclean rooms and toilets and inability to sleep; a single positive mention of cleanliness does not offset frequent complaints.
Service
5.5
Mixed service: several praises for a specific receptionist (Mr. Khalid) and helpful staff, but other guests reported rude receptionists and unprofessional manager behavior, yielding an overall average score.
Location
9
Consistently praised — near Masjid, comfortable 10–15 minute walk, convenient for food and main attractions; frequently listed as a primary pro.
Room Quality
4
Rooms described as dark, average, and not justifying the price; AC failures and dissatisfaction during multi-night stays noted.
Amenities
4
Problems reported with parking (separate charge), electric lights switching off automatically, limited elevator capacity and AC issues — amenities perceived as subpar.
Value for Money
7
Several guests explicitly called out good value/cheap price, though some found the room quality and cleanliness did not match the price; overall leans positive.
Food and Beverage
6
Limited feedback; breakfast was mentioned positively by at least one guest, otherwise little direct commentary on F&B services.
Overall Experience
5
Mixed overall: excellent location and some helpful staff balanced by cleanliness, room quality and occasional rude staff reports, producing an average guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-01 08:29

Property Description

Central Location
Located in the heart of Al Madinah, Roya Al Andalus Hotel offers a convenient stay for guests looking to explore the city. With key landmarks such as Qiblatain Mosque and Mount Uhud in close proximity, our hotel provides easy access to popular attractions.

Comfortable Accommodation
Each air-conditioned room at Roya Al Andalus Hotel comes with a private balcony, perfect for enjoying city views and fresh air. Guests can also relax in front of a flat-screen TV in their rooms, with some units featuring a private terrace for added comfort.

Convenience at Your Fingertips
Our 24-hour front desk and room service ensure that guests' needs are met round the clock. Additionally, the on-site restaurant offers a variety of dining options for a satisfying culinary experience. Book your stay at Roya Al Andalus Hotel for a memorable and hassle-free visit to Al Madinah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

5.5
Based on 1661 reviews
Cleanliness: 3.5
Service: 5.5
Location: 9
Room Quality: 4
Amenities: 4
Value for Money: 7
Food and Beverage: 6
Overall Experience: 5
A
Abbas • family_with_children • sa
9
Good location near by
Pros:

Location

Cons:

Electric light gets off automatically dont know why

2026-10-30 • via Nuitee
محمد • solo_traveller • sa
5
2026-10-30 • via Nuitee
M
mnider monsef • extended_group • ma
7
2026-10-29 • via Nuitee
F
Fatih • extended_group • tr
10
2026-10-29 • via Nuitee
S
Shaheryar • family_with_children • kw
1
2026-10-28 • via Nuitee
محمد علي حسن • solo_traveller • sa
8
موقع ممتاز فندق نضيف و سعر رخيص المشكلة فقط بالمصاعد ما تستوعب العدد
Cons:

المصعد غير كافي لعدد النزلاء خاصة في اوقات الذروة

2026-10-28 • via Nuitee
محمد علي حسن • solo_traveller • sa
8
2026-10-28 • via Nuitee
A
Alam • family_with_children • gb
7
2026-10-26 • via Nuitee
حاتم • extended_group • sa
1
2026-10-26 • via Nuitee
محمد • extended_group • sa
10
Pros:

الاستقبال استاذ خالد الجهني شكرا له في التعامل ونعم الرجل

2026-10-25 • via Nuitee
M
mohsin • extended_group • sa
7
GOOD
Pros:

LOCATION AND BREAKFAST

Cons:

MANAGER AND RECEPTION BEHAVIOR

2026-10-21 • via Nuitee
A
ABU SALEH • solo_traveller • pk
10
2026-10-21 • via Nuitee
S
Shanib • family_with_children • in
6
Not bad
Pros:

Location and cleanliness

Cons:

Lights on rooms was very dark

2026-10-20 • via Nuitee
M
MOHAMMED • extended_group • sa
1
Bad night mare
Pros:

Rude reception no professional

Cons:

Rude behaviour and service

2026-10-20 • via Nuitee
H
Hamza • couple • pk
10
Value for money
Pros:

Comfortable walk from masjid a nabwi, 10-15 mins. Location good for food as well

Cons:

It was nice

2026-10-19 • via Nuitee
M
Muhammad • extended_group • qa
5
Pros:

Location only

Cons:

That room doesn't justify what we have paid.
Staff is very unprofessional, room is just an average in our 4 night stay no one comes and clean.

2026-10-19 • via Nuitee
E
Essam • family_with_children • eg
3
2026-10-17 • via Nuitee
A
Ahmed • solo_traveller • sa
6
2026-10-17 • via Nuitee
J
JAFAR • extended_group • sa
8
2026-10-16 • via Nuitee
S
Sor • extended_group • se
9
2026-10-15 • via Nuitee