The Grand Aria Hotel and Conference Centre

Hotels
7.8 (246 reviews)
Unnamed Road Plot 32943 , Gaborone , BW

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
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Review Highlights

Pros:
Friendly staff
Good breakfast
Modern rooms
Cons:
Pool closed
Noisy ventilation system
Payment issues with breakfast

Categories

Cleanliness
7.76
The reviews highlight that the room and facilities were very clean.
Service
8.23
Staff is described as very friendly, and service was generally good.
Location
8.27
The hotel is well-located next to a plaza and supermarket.
Room Quality
8.22
Rooms are spacious, new, and modern.
Amenities
7.25
Amenities are good, though the pool was closed during the stay.
Value for Money
7.21
The price is considered fair for the quality received.
Food and Beverage
7.76
Breakfast was good with plenty of options, though some issues were noted.
Overall Experience
7.73
Overall a positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:49

Property Description

Luxurious Accommodation

The Grand Aria Hotel and Conference Centre in Gaborone offers air-conditioned rooms with modern amenities like flat-screen TVs, minibars, and private bathrooms. Guests can enjoy a comfortable stay with room service and a 24-hour front desk.

Relaxing Outdoor Spaces

This hotel features an outdoor swimming pool, a garden, and a terrace, providing guests with relaxing areas to unwind and soak up the sun. The shared lounge is perfect for socializing and meeting other travelers.

Delicious Dining Options

Indulge in a variety of culinary delights at the on-site restaurant serving African and American dishes, or sip on cocktails at the bar. Start your day right with a buffet breakfast offering continental and Full English/Irish options.

Experience luxury, relaxation, and great dining at The Grand Aria Hotel and Conference Centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 246 reviews
Cleanliness: 7.76
Service: 8.23
Location: 8.27
Room Quality: 8.22
Amenities: 7.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 7.73
D
Dias • couple • za
10
2026-10-29 • via Nuitee
J
John • extended_group • za
10
2026-10-26 • via Nuitee
O
Octavius • couple • za
4
Pros:

The location

Cons:

Staff making noise the entire night at reception, making it difficult to sleep.

2026-10-25 • via Nuitee
C
Chikwanda • solo_traveller • za
8
Good facilities but be more accomodating to different needs
Pros:

The facilities are clean and comfortable

Cons:

The unaccommodating policies of not providing airport transfers and not allowing us to pack breakfast were unreasonable. At check-out, the receptionist billed me more than 10 times my bill, all because she thought I looked like the person who stayed in the room she billed. After I had queried the bill, she THEN asked what my room number was.

2026-10-16 • via Nuitee
S
Sivi • solo_traveller • za
8
2026-10-16 • via Nuitee
S
Sami • couple • za
6
2026-10-15 • via Nuitee
S
Stella • couple • ca
8
The facilities are nice with good intertainment. The only challenge was the food
Pros:

Facility is nice and clean. Most staff are very friendly

Cons:

The food- was either not available or really bad. Half of the items on the menu were not there and the staff would still take your order only to come 2/3 time to say item was not available eg T- bone, lamb, only vanilla ice cream for desert. No sausages for breakfast. Your booking didn’t show them that we had paid for breakfast

2026-10-15 • via Nuitee
T
Tshepang • couple • us
6
2026-10-10 • via Nuitee
J
Jiri • extended_group • cz
10
Pros:

All the staff is very friendly, especially the female receptionist who checked us in! The breakfast is great, every day something different compared to the previous day, the room is spacious, new and modern, very clean too, everything is 10/10

2025-10-16 • via Nuitee
M
Martial • solo_traveller • gb
9
2025-10-15 • via Nuitee
B
Bernhard • couple • ch
10
Pros:

Super nettes Personal. Super feines Essen!

2025-10-13 • via Nuitee
M
Morati • couple • bw
4
2025-08-19 • via Nuitee
R
Raj • family_with_children • za
9
Enjoyable.
Pros:

Location, rooms, price

Cons:

We booked 2 rooms. The twin room was not ready when we were checking in around 6.30pm. But they sorted it out.

2025-08-17 • via Nuitee
T
Tichaona • solo_traveller • za
7
2025-08-16 • via Nuitee
L
Letlamoreng • solo_traveller • bw
7
2025-08-12 • via Nuitee
F
FELTYS • solo_traveller • za
10
2025-08-11 • via Nuitee
W
Wilfred • review category business travellers • za
9
Superb
2025-07-26 • via Nuitee
R
Rennett • young couple • bw
10
SUPERB
Pros:

had my own, had limited time to walk over to the kitchen

Cons:

nothing

2025-07-24 • via Nuitee
C
Cornelis • review category business travellers • za
8
Great value and staff
Pros:

Staff and location great, food fair, very clean and comfortable

Cons:

Nothing that stands out

2025-07-20 • via Nuitee
A
Anonymous • young couple • gb
8
Great Place, Great People, Comfy Bed
Pros:

Breakfast was always available with plenty of different options, the Waffles, Crepes and Pancakes were very good could always get a smell of them in the mornings. Unfortunately we didn’t have the chance to get breakfast due to scheduling so can’t comment anymore than that.

Cons:

The Pool was closed and although it was winter when we were there it would have been nice to cool off in the pool as there were days we were very hot

2025-07-20 • via Nuitee