SureStayPlus Hotel by Best Western San Jose Central City

Hotels
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SureStay Plus Hotel by Best Western
7.7 (478 reviews)
2650 Monterey Highway , San Jose , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Big rooms
Affordable pricing
Cons:
Cleanliness issues
Noise from neighbors
Poor breakfast quality
Room smell

Categories

Cleanliness
6.3
Some reviews mentioned issues with cleanliness, such as the showers being dirty and bathrooms being affected by overflow.
Service
8.76
Multiple reviews noted friendly and helpful staff, with particular praise for the customer service.
Location
8.1
Generally good location reviews, though there were reports of noise from neighbors and unsavory activity noted.
Room Quality
7.56
Rooms noted for being clean and big, but some indicated issues like offensive smells and overflowing toilets.
Amenities
8.08
Amenities like the jetted tub and gym received positive mentions, though breakfast quality varied.
Value for Money
8.35
The general sentiment is that the hotel provides decent value based on price and features.
Food and Beverage
6.6
The breakfast received mixed reviews with some finding it okay but others referring to poor quality.
Overall Experience
7.87
Overall experiences varied, with some guests expressing they would return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:05

Property Description

Convenient Amenities
Featuring a microwave, a mini-refrigerator, and free high-speed internet access in each guestroom, the SureStayPlus Hotel by Best Western in San Jose, California offers convenience at its best.

Relaxation and Recreation
Guests can start their day with a hot breakfast, unwind by the outdoor pool, or stay active at the on-site fitness center. For ultimate relaxation, the sauna and whirlpool provide the perfect retreat after a day of exploring the nearby attractions.

Nearby Attractions
Located just a short drive away from California's Great America amusement park and Valley Fair Mall, this hotel is the ideal base for leisure and shopping. With easy access to the San Jose Convention Center, city center, and various event venues, the hotel offers both convenience and comfort for your stay in San Jose.

Book your stay at SureStayPlus Hotel by Best Western San Jose downtown for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 478 reviews
Cleanliness: 6.3
Service: 8.76
Location: 8.1
Room Quality: 7.56
Amenities: 8.08
Value for Money: 8.35
Food and Beverage: 6.6
Overall Experience: 7.87
C
CHIEN CHANG • extended_group • tw
10
2026-05-30 • via Nuitee
G
George • couple • us
9
2026-05-27 • via Nuitee
A
Anaya • solo_traveller • us
8
2026-05-26 • via Nuitee
H
Hiroshi • solo_traveller • jp
7
2026-05-23 • via Nuitee
M
Mitchell • solo_traveller • us
9
2026-05-20 • via Nuitee
G
Gone • couple • us
10
2026-05-20 • via Nuitee
M
Mark • extended_group • us
8
mostly good.
Pros:

Good breakfast

Cons:

Television did not work right- would not change channels. Manager made every effort to fix it but could not.
Curtains would open/close smoothly.

2026-05-20 • via Nuitee
J
JORGE • solo_traveller • us
1
Cons:

Very noisy and loud people next door was playing very loud music all night, I called front desk to complain and they didn't do anything about it. I wasn't able to sleep all night

2026-05-19 • via Nuitee
L
Lizarraga • family_with_children • us
7
2026-05-18 • via Nuitee
C
Corina • family_with_children • us
5
2026-05-12 • via Nuitee
C
Charlene • extended_group • us
10
Conveniently located
Pros:

Everything

2026-05-09 • via Nuitee
M
Marina • couple • es
8
2026-04-27 • via Nuitee
D
Daniel • solo_traveller • us
10
Pros:

Here's tub very relaxing

Cons:

Other residents fighting loud

2026-04-21 • via Nuitee
P
Padro • couple • us
10
2026-04-15 • via Nuitee
K
kuang • extended_group • us
4
2026-04-14 • via Nuitee
M
Martin • solo_traveller • us
1
2026-04-13 • via Nuitee
S
Syed • couple • pk
8
2026-04-13 • via Nuitee
P
Paul • solo_traveller • us
10
Peaceful
Pros:

Being her
Nothing wrong

Cons:

Nothing just u sr comfortable

2026-04-13 • via Nuitee
M
Molina • family_with_children • us
9
2026-04-08 • via Nuitee
V
vonedward • couple • us
7
2026-04-08 • via Nuitee