Hotel Sans Souci, Vienna

Hotels
9.8 (1862 reviews)
Burggasse 2 , Vienna , at

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Well-maintained rooms
Good breakfast
Cons:
Some amenities overpriced
Food quality inconsistent
Cleanliness issues noted

Categories

Cleanliness
9.35
Some reviews noted cleanliness was not perfect, but generally good.
Service
10
The staff was described as friendly and professional, enhancing the experience.
Location
10
The location was praised for its convenience to attractions and quiet surroundings.
Room Quality
10
Rooms were reported as well-maintained and clean.
Amenities
9.85
Amenities were good, including a well-received wellness area.
Value for Money
9.85
Value is good but some amenities, like the New Year's dinner, felt overpriced.
Food and Beverage
9.35
Food quality received mixed reviews; some meals disappointing compared to high expectations.
Overall Experience
10
Overall experience was highly positive with a great atmosphere highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:54

Property Description

Luxurious Spa Experience - Indulge in the large Sans Souci Spa with an indoor pool, sauna, steam bath, and relaxing area, all complimentary for guests. Enhance your well-being with a modern fitness center and personal trainer.

Culinary Delights - Experience Austrian and international cuisine at the Veranda restaurant and unwind at the hotel bar. The perfect blend of flavors to tantalize your taste buds.

Artistic Ambiance - Immerse yourself in the elegant rooms adorned with works by renowned artists. Enjoy modern amenities like air-conditioning, flat-screen TV, and iPod docking station, ensuring a comfortable stay.

Book now for a luxurious stay at Hotel Sans Souci Wien, where art, relaxation, and culinary delights await you.

Important information:

Children from 4 until 14 years are allowed at the pool area accompanied by an adult, daily from 10:00 until 16:00. Guests of 15 years and older are allowed at the pool area from 07:00 until 22:00. The use of the spa area is only allowed from 16 years of age.In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1862 reviews
Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 10
J
jacek • couple • pl
9
Pros:

Very good hotel, our junior suit was excellent. Major problem which hotels is restaurant. From 5 stars hotel we are expecting much better restaurant. When we travel we like to eat dinner in hotel in which we stay. The meals were below our expectation. We are advising to stay far away from that place. If you visit Vienna we would recommend two excellent italian restaurants "Fabious" and " Cantinetta Antionori".

Cons:

see above

2026-05-30 • via Nuitee
A
Alexander • couple • de
10
2026-05-29 • via Nuitee
E
ELCIN SABAHAT • extended_group • tr
9
2026-05-29 • via Nuitee
S
stephane • couple • fr
10
superbe expérience
Pros:

Chambre spacieuse, silencieuse et très confortable.
le petit déjeuner ttes complet et qualitatif
l'emplacement central de l'hôtel, a 15 mn a pied du entre, métro et tram disponible a 1 mn a pied
Personnel très gentil, souriant et serviable

Cons:

rien

2026-05-28 • via Nuitee
• couple • ch
9
2026-05-28 • via Nuitee
R
Robert • couple • il
10
Чудесный отель,очень удобная локация!
2026-05-28 • via Nuitee
S
Sheng-Yi • solo_traveller • tw
10
Pros:

這是奧地利最棒的hotel

2026-05-28 • via Nuitee
C
Christian • solo_traveller • at
10
2026-05-26 • via Nuitee
L
Leonid • couple • de
9
2026-05-24 • via Nuitee
E
ERIC • couple • lu
10
2026-05-23 • via Nuitee
J
Juergen • couple • de
10
2026-05-23 • via Nuitee
P
PETER • solo_traveller • gb
10
We felt pampered every step of our stay
Pros:

The staff are all amazing. They seem to recruit the best.

2026-05-22 • via Nuitee
H
Heiko • couple • de
10
Traumhotel in phantastischer Lage am Museums-Quartier !!!!
Pros:

Dieses Traumhotel überzeugt mit einer perfekten Lage, hervorragendem Frühstücksbuffet, hilfsbereitem und supernetten Personal und einer erstklassigen Ausstattung. Die Suite hat alle Erwartungen übertroffen. Sehr zu empfehlen !!!

Cons:

Absolut nichts zu bemängeln.

2026-05-19 • via Nuitee
S
Serhat • couple • nl
10
Geweldig hotel
Pros:

Wat een geweldige mensen wat een geweldige hotel. We hebben ons nog nooit zo thuis gevoeld buiten de deur. Letterlijk iedereen was vriendelijk en alles was mogelijk. Heel schoon en super sfeer in het hele hotel. De spa en behandelingen waren ook geweldig. Cocktails en eten waren van uitmuntend niveau. Wij komen weer terug.

Cons:

Alles was prima

2026-05-18 • via Nuitee
R
Riccardo • couple • ch
10
Pros:

Design, facilities, spa, closeness to main touristic attractions, neighborhood, staff, size of the room, furnitures.

2026-05-17 • via Nuitee
I
Irina • extended_group • ch
9
2026-05-17 • via Nuitee
L
Lara • family_with_children • ch
10
2026-05-17 • via Nuitee
R
Robert • couple • at
9
2026-05-16 • via Nuitee
G
Gregor • solo_traveller • at
10
Best hotel in Vienna
Pros:

Lage Pool Wellnessbereich Frühstück Tageszeitungen

Cons:

No complains

2026-05-12 • via Nuitee
S
Sabine • solo_traveller • de
10
Bestes Stadthotel Wiens
Pros:

Alles top

Cons:

Nichts

2026-05-11 • via Nuitee