Hilton MM Grand Hotel Puebla, Tapestry Collection

Hotels
•
Tapestry Collection
8.9 (145 reviews)
Boulevard Atlixco 4303 , Puebla , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Good location
Cons:
Inconsistent housekeeping
Food variety issues
Service interaction problems

Categories

Cleanliness
8.19
Some reviews mentioned cleanliness issues, including a room with moisture and poor maintenance.
Service
9.26
Overall service was good with some isolated instances of poor interaction noted.
Location
9.4
Several reviews praised the excellent location and tranquility.
Room Quality
8.95
Most reviews highlighted the comfort and spaciousness of the rooms.
Amenities
8.88
Amenities including breakfast and hotel facilities received mixed reviews but were generally acceptable.
Value for Money
8.74
The perceived value is good, though some found the food lacking.
Food and Beverage
8.69
Food variety was mentioned as an area needing improvement.
Overall Experience
9.05
Despite some issues, guests generally found their experience positive and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:57

Property Description

Unique Architecture and Extensive Garden:
Experience a stay like no other at MM Grand Hotel Puebla, boasting a distinctive architecture style and lush garden providing a tranquil escape from the bustling city.

Luxurious Suites and Modern Amenities:
Indulge in the comfort of our classic green-themed suites equipped with top-notch amenities such as air conditioning, flat-screen TV, and a private bathroom, ensuring a relaxing and enjoyable stay.

Convenient Facilities and Nearby Attractions:
Take advantage of our banquet facilities, gym, and business center, while exploring the nearby Triángulo Las Ánimas Shopping Centre and Angelópolis Shopping Mall, all just a stone's throw away.

Book your stay at MM Grand Hotel Puebla now and immerse yourself in luxury and convenience during your visit to Puebla!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 145 reviews
Cleanliness: 8.19
Service: 9.26
Location: 9.4
Room Quality: 8.95
Amenities: 8.88
Value for Money: 8.74
Food and Beverage: 8.69
Overall Experience: 9.05
G
Gerardo • couple • es
10
2026-07-04 • via Nuitee
A
Artemio • solo_traveller • es
10
2026-06-30 • via Nuitee
E
Enrique • couple • mx
8
Regular
Pros:

Las inastaoaciones

Cons:

Pésimo servicio del personal. Nunca tuvimos wifi en la habitación y el personal sin resolver

2026-06-30 • via Nuitee
A
Alejandro • family_with_children • mx
10
2026-06-25 • via Nuitee
K
Kimberly • solo_traveller • us
10
2026-06-23 • via Nuitee
J
jxospa • solo_traveller • mx
10
Excelente estancia y servicio
Pros:

Atención y amabilidad del personal. El lugar es muy tranquilo para descanzar.

Cons:

Todo fue muy bien

2026-06-23 • via Nuitee
M
Martha Griselda • solo_traveller • mx
10
Pros:

Tido

2026-06-17 • via Nuitee
M
Manuel • solo_traveller • mx
10
Pros:

La habitación es increíble

Cons:

Lo tardado del check-in

2026-06-09 • via Nuitee
C
Clara • solo_traveller • mx
9
Pros:

Es un Hotel bonito, tranquilo, las habitaciones son de muy buen tamaño, el desayuno es rico

Cons:

Todo muy bien

2026-06-08 • via Nuitee
O
Onasis • solo_traveller • mx
10
2026-05-26 • via Nuitee
A
Antonio • solo_traveller • mx
9
Pros:

Amplia la habitación

Cons:

El ruido del Minisplit

2026-05-21 • via Nuitee
E
Erhard • solo_traveller • de
9
Ruhige komfortable Oase
Pros:

Sehr grosse komfortable Zimmer, hochwertige Ausstattung, bequeme Betten, sehr ruhige gruene Oase inmitten der lauten Stadt, leckeres Fruehstueck in modernen Raemlichkeiten. Walmart sowie Mall in direkter Nachbarschaft. Insgesamt sehr gutes Preis-Leistungsverhaeltnis.

Cons:

Fuer uns alles Top (Ehepaar). Wegen der Entfernung ins historische Zentrum (ca. 5 km) verwendeten wir Taxi oder Uber, problemlos und guenstig.

2026-05-17 • via Nuitee
M
Mathias • couple • de
9
2026-05-15 • via Nuitee
M
Monica • family_with_children • mx
9
Un lugar agradable para descansar y estar en familia.
Pros:

La habitación, áreas verdes y la atención del personal.

Cons:

El piso es bonito pero un poco peligroso. Faltó limpieza en la habitación. Hace falta cambiar los sillones del bar y el jugo del desayuno no sabía bien.

2026-05-09 • via Nuitee
S
soto villalva • solo_traveller • mx
10
Pros:

Un lugar muy agradable y bonito

2026-05-08 • via Nuitee
J
José Roberto • solo_traveller • mx
8
Cómodo
Pros:

El edificio es de pocos pisos de alto y las habitaciones son espaciosas

2026-05-07 • via Nuitee
J
Jesús • couple • mx
10
2026-05-05 • via Nuitee
G
gerardo • family_with_children • mx
10
PARA RECORDAR
Pros:

EL DESAYUNO BUENO, QUIZA LE FALTA MAS VARIEDAD, PERO MUY ACEPTABLE

Cons:

LA VARIEDAD DEL DESAYUNO, PERO ES UN DETALLE MINIMO, LO DEMAS MUY BIEN.

2026-05-05 • via Nuitee
M
Magdalena Sofia • solo_traveller • fr
8
2026-05-03 • via Nuitee
L
laura • extended_group • mx
10
Muy agradable y tranquilo además de un gran servicio por parte de todo el staff
Pros:

Super locación y lindo lugar

Cons:

Super tranquilo

2026-04-30 • via Nuitee