M Hotel Kigali

Hotels
8.2 (746 reviews)
KN 1 Avenue Kiyovu , Kigali , RW

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality
Some amenities not fully functional

Categories

Cleanliness
8
Rooms were mostly clean, though a few mentioned issues.
Service
8.5
Staff were described as friendly and supportive.
Location
8.5
Excellent location, close to the city center.
Room Quality
8.5
Rooms were spacious and comfortable.
Amenities
8.3
Amenities present but some issues with spa and food.
Value for Money
8
Good value for the provided services.
Food and Beverage
7.5
Food quality was disappointing, particularly in the kitchen.
Overall Experience
8.3
Overall enjoyable stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:31

Property Description

Luxurious Accommodation with Stunning Views
M Hotel Kigali offers a 4-star experience with an outdoor pool, fitness center, and garden. Enjoy pool views from every room, along with a terrace and bar access. The hotel provides modern amenities including air conditioning, flat-screen TVs, and private balconies overlooking the city. Indulge in delicious African, Chinese, and Indian cuisine at the on-site restaurant, with options for vegetarian and vegan guests. Conveniently located near Niyo Arts Gallery and Kigali Centenary Park, the hotel also offers a 24-hour front desk, airport transfers, and free WiFi. Experience comfort and convenience at M Hotel Kigali. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 746 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.3
O
Okolo • family_with_children • ng
9
2026-11-07 • via Nuitee
Z
Zemrani • solo_traveller • ma
10
Ras
Pros:

Tout

Cons:

Rien

2026-11-06 • via Nuitee
M
Mwamakamba • solo_traveller • tz
9
Hospitality was great and the attention given by staff was great.
Pros:

Accessibility

Cons:

None for now

2026-11-05 • via Nuitee
S
Sarah • couple • gb
9
2026-11-04 • via Nuitee
T
Trickshot18 • family_with_children • gm
10
2026-11-03 • via Nuitee
Q
Queen Anne • extended_group • ng
10
Great view with a very welcoming staff .. ( they always had a smile on)
Pros:

All the staffs are super friendly, nice and very attentive

Cons:

Foods from countries majority of your guest are from.. a lot of Nigerians stay at your hotel. Maybe that could be a start .. but I would come always recommend 🙏🏽

2026-11-03 • via Nuitee
E
Ekaterina • solo_traveller • gb
8
Recommended, clean, nice breakfast, friendly staff.
Pros:

Clean, efficient , nice view of the city

Cons:

Overall a good experience, the fact that every time u bring some food to a hotel, even banana u need to fill in the form, which when u tired after hiking or trekking gorillas seems to be unnecessary waste of time

2026-11-02 • via Nuitee
C
Chilenye • couple • za
10
Great place to stay in Kigali
Pros:

Everything

Cons:

Nothing

2026-11-01 • via Nuitee
E
Emmanuella • couple • cd
10
2026-11-01 • via Nuitee
I
Iljaoblomow • family_with_children • de
8
Pros:

Very friendly personal and fresh fruits and omlets for the breakfast!

Cons:

Quite loud due to high traffic. No shower by the pool.

2026-11-01 • via Nuitee
E
Eric • family_with_children • fr
8
Meilleur choix pour une courte escale à Kigali
Pros:

Hôtel pratique, excellent rapport qualité-prix, et globalement l'endroit est parfaitement adapté aux besoins d'une clientèle internationale.

Cons:

On oublie le restaurant. Pour le reste, si les francophones se sentaient un peu mieux accueillis par rapport aux Africains ou aux anglophones, ce ne serait pas de refus.

2026-10-31 • via Nuitee
E
Egoabata • solo_traveller • us
6
2026-10-31 • via Nuitee
Q
QUINNTEN • couple • us
10
Perfect person impression of my four countries visited in Africa!
Pros:

The location, property and pool!

Cons:

Nothing

2026-10-31 • via Nuitee
L
Lillian • solo_traveller • rw
9
EXECELLENT
Pros:

It was a great stay and great value for money . breakfast was buffet and delicious

Cons:

The check in procedure

2026-10-30 • via Nuitee
F
femi • couple • gb
10
2026-10-30 • via Nuitee
N
nicolas • solo_traveller • ca
6
2026-10-29 • via Nuitee
G
Glory • couple • tz
10
Good location,services and breakfast with different options
Pros:

Everything

2026-10-29 • via Nuitee
S
Sultan • couple • kg
10
2026-10-28 • via Nuitee
S
Sultan • couple • kg
10
2026-10-28 • via Nuitee
S
Sultan • couple • kg
10
2026-10-28 • via Nuitee