M Hotel Kigali

Hotels
8.2 (713 reviews)
KN 1 Avenue Kiyovu , Kigali , rw

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality
Some amenities not fully functional

Categories

Cleanliness
8
Rooms were mostly clean, though a few mentioned issues.
Service
8.5
Staff were described as friendly and supportive.
Location
8.5
Excellent location, close to the city center.
Room Quality
8.5
Rooms were spacious and comfortable.
Amenities
8.3
Amenities present but some issues with spa and food.
Value for Money
8
Good value for the provided services.
Food and Beverage
7.5
Food quality was disappointing, particularly in the kitchen.
Overall Experience
8.3
Overall enjoyable stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:31

Property Description

Luxurious Accommodation with Stunning Views
M Hotel Kigali offers a 4-star experience with an outdoor pool, fitness center, and garden. Enjoy pool views from every room, along with a terrace and bar access. The hotel provides modern amenities including air conditioning, flat-screen TVs, and private balconies overlooking the city. Indulge in delicious African, Chinese, and Indian cuisine at the on-site restaurant, with options for vegetarian and vegan guests. Conveniently located near Niyo Arts Gallery and Kigali Centenary Park, the hotel also offers a 24-hour front desk, airport transfers, and free WiFi. Experience comfort and convenience at M Hotel Kigali. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 713 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.3
M
Mark • extended_group • il
10
Excellent hotel
Pros:

The entire hotel staff is wonderful, attentive management, very clean room

2026-08-15 • via Nuitee
M
Mark • extended_group • il
10
Excellent hotel
Pros:

The entire hotel staff is wonderful, attentive management, very clean room

2026-08-15 • via Nuitee
S
Stephanie • solo_traveller • be
8
Excellent rapport qualité -prix
Pros:

Retour 2ème fois dans cet hôtel : valeur sûre pour les chambres, le petit déjeuner, la sécurité, leur piscine.

Cons:

Cette seconde fois, piscine non-accessible, probablement un cours privé?

2026-08-14 • via Nuitee
I
Isaac • couple • gh
9
2026-08-14 • via Nuitee
A
Adewale • family_with_children • ng
9
It was worth the money and more
Pros:

I had a really wonderful stay at this hotel. The experience was excellent from start to finish, with a beautiful environment, comfortable rooms, great service, and a welcoming atmosphere. Everything was well taken care of, and I genuinely enjoyed my time here.

I would definitely rate this hotel 5 stars and highly recommend it to anyone looking for a lovely, comfortable, and enjoyable place to stay. I would happily come back again!

Cons:

I have a smoker in the next room. So anytime he smokes the smell comes in thru the balcony

2026-08-13 • via Nuitee
G
Golubeva • extended_group • za
10
Pros:

Very comfortable and smart rooms! Perfect service - manager gave us free late check-out, then housekeeper made for me laundry after laundry hours. We also like very much the kitchen there - good breakfast and Ala carte menu for dinner with big choice and tasty food.

2026-08-13 • via Nuitee
M
Mark • extended_group • il
10
Happy to be back to an excellent hotel
Pros:

The entire hotel staff is wonderful, attentive management, very clean rooms

2026-08-13 • via Nuitee
M
Mark • extended_group • il
10
Happy to be back to an excellent hotel
Pros:

The entire hotel staff is wonderful, attentive management, very clean rooms

2026-08-13 • via Nuitee
G
Guy-Floris • couple • fr
10
2026-08-10 • via Nuitee
W
Wamahlubi • couple • za
9
2026-08-09 • via Nuitee
D
Denzel • extended_group • ke
8
2026-08-09 • via Nuitee
C
Chinazo • solo_traveller • ng
9
2026-08-08 • via Nuitee
D
Danielle Priscille • solo_traveller • ga
7
Pros:

Acceuil

Cons:

Hygiene

2026-08-06 • via Nuitee
C
Caroline • solo_traveller • ie
7
Pros:

Rooms were spacious

2026-08-05 • via Nuitee
E
Eadie • solo_traveller • ke
6
Quick review.
Pros:

Location. Pick up. Reception staff. Clean room and good facilities overall. Restaurant food let it down

Cons:

Some of the restaurant staff were not very quick and seemed very unhappy. The food itself was pretty poor. I wasn't impressed.

2026-08-05 • via Nuitee
A
Abel Kariuki • solo_traveller • ke
7
I enjoyed my stay as a business traveler
Pros:

Lovely establishment in a good location within the city.

2026-08-05 • via Nuitee
D
Denzel Thiaka Anselimo • solo_traveller • ke
10
Pros:

The hotel staff were quite helpful and the hotel was amazing I really enjoyed everything at the hotel

2026-08-05 • via Nuitee
A
Adebola • family_with_children • ng
7
We had fun
Pros:

Good

2026-08-05 • via Nuitee
P
Pascal • couple • rw
9
The rooms are spacious, the restaurant is amazing and the breakfast is great.
Pros:

I liked the venue which was very convenient.

Cons:

I like everything, really enjoyed my stay.

2026-08-04 • via Nuitee
M
Muhammad • family_with_children • ug
6
It was nice place to stay
Pros:

Location

Cons:

View

2026-08-03 • via Nuitee