M Hotel Kigali

Hotels
8.2 (681 reviews)
KN 1 Avenue Kiyovu , Kigali , rw

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality
Some amenities not fully functional

Categories

Cleanliness
8
Rooms were mostly clean, though a few mentioned issues.
Service
8.5
Staff were described as friendly and supportive.
Location
8.5
Excellent location, close to the city center.
Room Quality
8.5
Rooms were spacious and comfortable.
Amenities
8.3
Amenities present but some issues with spa and food.
Value for Money
8
Good value for the provided services.
Food and Beverage
7.5
Food quality was disappointing, particularly in the kitchen.
Overall Experience
8.3
Overall enjoyable stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:31

Property Description

Luxurious Accommodation with Stunning Views
M Hotel Kigali offers a 4-star experience with an outdoor pool, fitness center, and garden. Enjoy pool views from every room, along with a terrace and bar access. The hotel provides modern amenities including air conditioning, flat-screen TVs, and private balconies overlooking the city. Indulge in delicious African, Chinese, and Indian cuisine at the on-site restaurant, with options for vegetarian and vegan guests. Conveniently located near Niyo Arts Gallery and Kigali Centenary Park, the hotel also offers a 24-hour front desk, airport transfers, and free WiFi. Experience comfort and convenience at M Hotel Kigali. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 681 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.3
M
mohamed fahmy • solo_traveller • eg
10
2026-07-04 • via Nuitee
C
Connie • couple • us
10
Pros:

Everyone was very nice. It was clean.

2026-07-04 • via Nuitee
K
Kevwe Sylvia • solo_traveller • ng
9
Really comfortable
Pros:

The rooms were spacious. Good variety breakfast

Cons:

Delay from the staff during checking in

2026-07-04 • via Nuitee
D
Dominique • solo_traveller • ca
9
Pros:

Grande chambre avec bureau et divan.
Resto avec nourriture de qualité et excellent service.
Terrasse et piscine agréables.

Cons:

Fenêtres peu insonorisées.

2026-07-01 • via Nuitee
P
Philippe • solo_traveller • fr
9
Pros:

Le confort, la propreté, le petit déjeuner, le service. C'était très bien.

Cons:

Les horaires d'utilisation de la piscine.
Ouverte bien trop tard le matin.
On aurait aimé en profiter le matin avant notre départ, sans devoir payer un supplément

2026-06-30 • via Nuitee
B
Ben • solo_traveller • gh
8
Excellent
Pros:

Good value for money

2026-06-30 • via Nuitee
A
Annemiek • extended_group • nl
8
Fijne overnachting, super vriendelijk personeel
Pros:

Keurig hotel, heel fijn verblijf

Cons:

Jammer dat het zwembad dicht was voor onderhoud.

2026-06-28 • via Nuitee
P
pamela • couple • ug
10
2026-06-28 • via Nuitee
G
GADIN TAVERSHIMA MOSES • couple • ng
9
Great hospitality, clean and comfortable rooms, courteous staff, convenient location, and a pleasant
Pros:

I enjoyed my stay at M Hotel. The rooms were clean, comfortable, and well-maintained. The staff were friendly, professional, and always willing to help. The location was convenient, making it easy to get around, and the overall atmosphere was peaceful and welcoming. The breakfast was good, and the facilities met my expectations. Overall, it was a pleasant experience, and I would be happy to stay there again.

Cons:

There wasn't anything significant I disliked. However, a few small improvements, such as better soundproofing, a wider variety at lunch/dinner, more parking spaces, or a greater variety of TV channels, would make the experience even better.

2026-06-28 • via Nuitee
J
joy • solo_traveller • ng
10
Exceptional
Pros:

Very neat place and respectful staff. The breakfast is so filling

Cons:

Nothing much just the late cleaning of my room

2026-06-27 • via Nuitee
J
joy • solo_traveller • ng
10
Exceptional
Pros:

Very neat place and respectful staff. The breakfast is also great

Cons:

Nothing much just the late cleaning of my room

2026-06-27 • via Nuitee
O
Olayinka Oluwanifemi • couple • ng
10
2026-06-26 • via Nuitee
L
Lillian • extended_group • rw
9
EXECELLENT
Pros:

Great experience , with amazing buffet breakfast and staffs are always helpful

Cons:

none

2026-06-25 • via Nuitee
M
Michael • couple • gb
9
Pros:

The staff were very polite and friendly

Cons:

The spa

2026-06-25 • via Nuitee
C
Christoph • extended_group • de
6
2026-06-25 • via Nuitee
I
Ifeoma • solo_traveller • ng
9
2026-06-24 • via Nuitee
R
Richard • solo_traveller • au
9
2026-06-23 • via Nuitee
C
Chris ONeill • solo_traveller • za
8
2026-06-23 • via Nuitee
S
Suleman Olugbenga • solo_traveller • ng
8
Pros:

The serene enviroment. The new renovation works are worthy.

Cons:

You should work on your menu. It need to mordern and accommodating. Your chef put too much salt in food knowing fully well that anyone above 40 years are prone to blood pressure. He need to work on his/her palate for excessive salt.

2026-06-23 • via Nuitee
R
Rebecca • solo_traveller • ie
8
Good value in a good location
Pros:

Very clean, big room, lovely breakfast and secure parking. Having booked very last minute, we were happy with our stay

Cons:

A little bit corporate in style but not necessarily bad, just personal preference for a more relaxed feel, pool also wasn't open and was being worked on during our stay

2026-06-22 • via Nuitee