Hotel Carlos I

Hotels
8.1 (3890 reviews)
Avenida Foietes, 6 , Benidorm , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Fair Pricing
Cons:
Cleanliness Issues
Poor Food Quality
Uncomfortable Beds

Categories

Cleanliness
6.85
Guests mentioned issues with cleanliness and upkeep in the restaurant and rooms.
Service
9.35
The staff were described as friendly and helpful, though some experiences varied.
Location
9.35
The hotel's location was positively highlighted with good access to nearby attractions.
Room Quality
7.85
Rooms were generally acceptable, but some complaints were noted about comfort and amenities.
Amenities
8.35
Amenities were generally available, but some guests found them lacking.
Value for Money
8.85
Overall good value was mentioned, though some found aspects lacking relative to a four-star rating.
Food and Beverage
5.85
Food quality received multiple complaints; many guests were disappointed with the dining options.
Overall Experience
8.35
The overall experience was satisfactory, though there were notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:28

Property Description

Modern Accommodations
The Hotel Carlos I offers modern, air-conditioned rooms with parquet floors, TV, and private bathrooms. Some rooms even feature a private terrace for a more exclusive experience.

Dining and Leisure
Indulge in Mediterranean cuisine at the buffet restaurant or grab snacks and drinks at the on-site bar. With 2 outdoor swimming pools, a fitness center, hot tub, and a rooftop pool overlooking the city, relaxation and entertainment are guaranteed.

Convenience and Accessibility
Located just a 10-minute walk from Poniente Beach and a short drive from Terra Mítica Theme Park, Hotel Carlos I combines convenience with luxury. With 24-hour reception, your needs are catered to anytime during your stay.

Ready to experience the perfect blend of comfort and leisure at Hotel Carlos I? Book your stay now!

Important information:

When booking half or full board, please note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 3890 reviews
Cleanliness: 6.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 5.85
Overall Experience: 8.35
E
ELENA • couple • es
5
Normal pero no es un hotel para 4 estrellas
Pros:

zonas comunes

Cons:

El buffet

2026-07-25 • via Nuitee
P
Purificación • solo_traveller • es
10
2026-07-25 • via Nuitee
G
Gema • couple • es
3
PARA SER DE 4 ⭐DEJA MUCHO Q DESEAR
Cons:

Algunas Camareras poco agradables,el pan como chicle de correoso y blando q estaba , los colchones duros , almohadas muy finas y sábanas fatalllllll ,toallas el primer día muy asperassss ,comida pocooo variadas ,desayunos peor siempre lo mismooo .El primer día había pescado casi con la esquena de lo poco de carne q había y otro día pusieron estofado de cordero con más hueso y ternilla q carne , las Paellas malisimmmass en 7 días no he comido paella en condiciones allí en este hotel ,de los postres ni hablemos ,lo q no me parece bien , esque pongan flan o otras postres en un cuenco grande y la gente todo lo destroze,para mí estaria mejor q pongan todos los postres en vasitos individuales y así es más vistoso higiénico ect ,Q ponían los postres en vasitos pero no todos y la gente escarba mucho y lo destroza.POCA VARIEDAD EN EL BUFFET Y DE BAJA CALIDAD

2026-07-25 • via Nuitee
M
MARIA JOÃO • couple • pt
9
2026-07-25 • via Nuitee
P
Pedro • couple • es
9
2026-07-24 • via Nuitee
C
Cristina • solo_traveller • es
7
Recomendable pero le bajaría 1 estrella
Pros:

Todo el personal en general así como la limpieza

Cons:

La calidad de las comidas(fuimos en pensión completa)no es ni de lejos de un hotel de 4 estrellas,aparte pago de agua a precio de pub en las comidas, increíble

2026-07-24 • via Nuitee
P
patrick landreau • solo_traveller • fr
8
Pros:

Emplacement et repas

Cons:

Le personnel à l'accueil pas de sourire, restaurant en sous sol et très bruyant, pas de place pour stationner et l'eau payante.

2026-07-24 • via Nuitee
L
Lea • solo_traveller • gb
3
Pros:

Reception area was nice

Cons:

Pool area downstairs only had ladders so wasn't accessible. Adults only pool area had floor tiles which were just laid down and not grouted in. Pool water had bits floating in it and was very murky.
Room had dirty marks on wardrobe and floor that remained our entire visit.
Air con unit leaked and left wet patches all.over the floor.
Shower was poor and not up to a 4 star.
The hotel is a 3 star at best.

2026-07-24 • via Nuitee
N
Nizar • solo_traveller • fr
7
2026-07-23 • via Nuitee
P
Pilar • solo_traveller • es
9
2026-07-22 • via Nuitee
J
Juan • family_with_children • es
4
Pros:

La atencion

Cons:

El buffet

2026-07-22 • via Nuitee
A
Andres Jesus • couple • es
10
Pros:

La ubicación e instalaciones están muy bien

Cons:

Las camas son un poco duras

2026-07-21 • via Nuitee
S
Sergio • extended_group • es
7
No está mal
Pros:

La habitación

Cons:

Las camas y el buffet

2026-07-21 • via Nuitee
A
Argenis • solo_traveller • es
8
2026-07-21 • via Nuitee
V
Vera • solo_traveller • be
8
Pros:

Simpatia dos funcionários, limpeza

Cons:

Pouca variedade de comida

2026-07-20 • via Nuitee
F
FELIX • solo_traveller • es
10
2026-07-20 • via Nuitee
S
Sharon • solo_traveller • gb
10
2026-07-20 • via Nuitee
F
Francisco • solo_traveller • es
9
Pros:

Todo

2026-07-20 • via Nuitee
J
Jose Jesus • couple • es
10
Todo muy bien, el personal excelente.
Pros:

Todo perfecto.

2026-07-19 • via Nuitee
G
Glen • couple • ie
9
One night stop,over
Pros:

Very central and a lovely rooftop swimming pool. Staff are excellent

Cons:

Bathroom hadn’t been cleaned properly …. Hairs on sink and all along shower tray

2026-07-19 • via Nuitee