Hotel Carlos I

Hotels
8.1 (3696 reviews)
Avenida Foietes, 6 , Benidorm , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Fair Pricing
Cons:
Cleanliness Issues
Poor Food Quality
Uncomfortable Beds

Categories

Cleanliness
6.85
Guests mentioned issues with cleanliness and upkeep in the restaurant and rooms.
Service
9.35
The staff were described as friendly and helpful, though some experiences varied.
Location
9.35
The hotel's location was positively highlighted with good access to nearby attractions.
Room Quality
7.85
Rooms were generally acceptable, but some complaints were noted about comfort and amenities.
Amenities
8.35
Amenities were generally available, but some guests found them lacking.
Value for Money
8.85
Overall good value was mentioned, though some found aspects lacking relative to a four-star rating.
Food and Beverage
5.85
Food quality received multiple complaints; many guests were disappointed with the dining options.
Overall Experience
8.35
The overall experience was satisfactory, though there were notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:28

Property Description

Modern Accommodations
The Hotel Carlos I offers modern, air-conditioned rooms with parquet floors, TV, and private bathrooms. Some rooms even feature a private terrace for a more exclusive experience.

Dining and Leisure
Indulge in Mediterranean cuisine at the buffet restaurant or grab snacks and drinks at the on-site bar. With 2 outdoor swimming pools, a fitness center, hot tub, and a rooftop pool overlooking the city, relaxation and entertainment are guaranteed.

Convenience and Accessibility
Located just a 10-minute walk from Poniente Beach and a short drive from Terra Mítica Theme Park, Hotel Carlos I combines convenience with luxury. With 24-hour reception, your needs are catered to anytime during your stay.

Ready to experience the perfect blend of comfort and leisure at Hotel Carlos I? Book your stay now!

Important information:

When booking half or full board, please note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 3696 reviews
Cleanliness: 6.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 5.85
Overall Experience: 8.35
A
Angel • solo_traveller • es
8
2026-05-30 • via Nuitee
B
Bernabé • solo_traveller • es
9
2026-05-29 • via Nuitee
M
Mariano • solo_traveller • es
10
2026-05-28 • via Nuitee
A
Antonio • couple • es
4
El hotel solo sirve para pasar una noche,
Pros:

Estaba cerca de del sitio donde teníamos que ir

Cons:

La habitación estaba muy sucia y dejada había muchos rincones de suciedad

2026-05-28 • via Nuitee
J
JUAN JOSE • extended_group • es
8
VACACIONES ESTUPENDAS
Pros:

LIMPIEZA, AMABILIDAD DEL PERSONAL, SOLARIUM Y PISCINA EN TERRAZA

Cons:

BUFFET POCO VARIADO

2026-05-27 • via Nuitee
A
Ana Isabel • couple • es
8
2026-05-27 • via Nuitee
R
Ruben • solo_traveller • es
10
Pros:

La tranquilidad y el buen trato

2026-05-26 • via Nuitee
J
Jesper • couple • no
8
2026-05-26 • via Nuitee
G
Garcia • solo_traveller • es
10
Familiar
Pros:

Céntrico comodidad y como en casa

Cons:

El lavabo huele las tuberías lo unico

2026-05-26 • via Nuitee
L
Liseth • solo_traveller • es
6
Pros:

La piscina de la terraza aunque aun tienen la foto de dibujo mural que ya no está, está la pared blanca
La animación muy buena.

Cons:

La comida, mucha comida guizada.

2026-05-26 • via Nuitee
E
Eva • extended_group • es
8
2026-05-26 • via Nuitee
P
Paula • couple • es
9
2026-05-26 • via Nuitee
V
Vicente • solo_traveller • es
7
2026-05-25 • via Nuitee
J
JOSOVE • solo_traveller • es
7
2026-05-25 • via Nuitee
A
ADRIAN • couple • es
7
No cumple con un 4 estellas
Pros:

Habitaciones renovadas y piscina en altura

Cons:

Variedad escasa en buffet sobre todo comida y cena. Calidad de la comida realmente decepcionante.
Las almohadas de las habitaciones eran casi inexistentes. Tan delgadas que dormías sobre un colchón. No entiendo por qué en un hotel de 4 estrellas se pone tan poca atención en algo tan vital y tan barato como es una buena almohada. Por ese motivo descansamos extremadamente mal mi pareja y yo.

2026-05-25 • via Nuitee
C
Charlie • couple • gb
10
Pros:

Very nice pool and very polite staff

2026-05-25 • via Nuitee
E
Encina carratala • solo_traveller • es
7
Pros:

Comidas y servicios

Cons:

Me gustó todo

2026-05-25 • via Nuitee
G
galapagar12 • solo_traveller • es
6
2026-05-25 • via Nuitee
S
SERGIO • couple • es
7
Cons:

Variedad de comida, pero falla un poco la manera de hacerla

2026-05-24 • via Nuitee
S
silgaral • solo_traveller • es
7
Pros:

Posibilidad de parking. Buena situación

Cons:

Comparando con otras veces ha bajado la calidad de las comidas

2026-05-24 • via Nuitee