Shenzhen Kaili Hotel, Guomao Shopping Mall

Hotels
7.9 (225 reviews)
No. 2027 Jiabin Road , Shenzhen , CN

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Air quality issues
Need for room refurbishment

Categories

Cleanliness
7.43
Some concerns regarding air quality and environment in the room.
Service
8.4
Friendly staff were mentioned positively in multiple reviews.
Location
8.94
Great location noted, with easy access to metro and central areas.
Room Quality
7.39
The hotel is older, with mentions of the need for refurbishment.
Amenities
7.42
Some amenities like the spa mentioned as needing renewal.
Value for Money
7.88
Reasonable pricing for the location.
Food and Beverage
7.93
Breakfast not tried yet, left open as a potential positive.
Overall Experience
7.8
Positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:33

Property Description

Prime Location and Convenience
Situated opposite King Glory Plaza and near Jinguanhua Business Centre, Kaili Shenzhen Hotel offers easy access to major attractions and transportation hubs, making it an ideal choice for both leisure and business travelers.

Comfortable Accommodation
Enjoy well-lit, air-conditioned rooms with modern amenities such as flat-screen TVs and free internet. The hotel's attentive staff ensures a pleasant stay with 24-hour service and convenient facilities like luggage storage and currency exchange.

Dining and Leisure Options
Indulge in a variety of Chinese and Western cuisine at Kaili Cafe, unwind with a game of table tennis, or pamper yourself at the spa and wellness center. Whether for work or relaxation, Kaili Shenzhen Hotel caters to all your needs.

Book now to experience the perfect blend of comfort and convenience at Kaili Shenzhen Hotel.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 225 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 7.8
E
elhocine • extended_group • dz
6
2026-09-12 • via Nuitee
Y
Youcef • extended_group • dz
8
2026-09-06 • via Nuitee
W
Wong • solo_traveller • hk
8
2026-08-24 • via Nuitee
J
Jason • solo_traveller • cn
8
It was comfortable.
Pros:

I was comfortable.

Cons:

I am fine with it all.

2026-08-18 • via Nuitee
İlhan • couple • tr
8
Pros:

Konumu harikaydı.

2026-07-08 • via Nuitee
T
Thomas • solo_traveller • gb
9
2026-06-26 • via Nuitee
A
Abdelmouiz • extended_group • dz
7
2026-06-19 • via Nuitee
J
Jenny • solo_traveller • nz
7
2026-06-01 • via Nuitee
M
MUTHIAN THIYAGA • solo_traveller • in
9
Pros:

large clean rooms

Cons:

no restaurant facilty

2026-05-20 • via Nuitee
V
Vivien • solo_traveller • nz
8
Pros:

Excellent location and good services.

2026-05-17 • via Nuitee
N
Nga Yau • solo_traveller • hk
9
2026-05-17 • via Nuitee
H
Hany • couple • eg
6
Pros:

Not bad not so good

2026-05-15 • via Nuitee
T
TT • solo_traveller • gb
6
2026-05-11 • via Nuitee
G
gougi • solo_traveller • dz
6
2026-05-06 • via Nuitee
Еагений • family_with_children • by
1
2026-04-17 • via Nuitee
J
Johannes • family_with_children • nl
6
Pros:

De locatie

Cons:

De geur van vocht in de kamers en corridors

2026-04-01 • via Nuitee
A
ARILENES • couple • br
8
Ótima.
Pros:

Quarto grande, localização excelente.

Cons:

Localização

2026-03-20 • via Nuitee
Сергей • extended_group • ru
10
2026-03-16 • via Nuitee
妙真 • family_with_children • tw
8
2026-03-12 • via Nuitee
H
Hasan • solo_traveller • lb
10
Excellent location just 1 minute from the metro with amazing staff, but the furniture is a bit old.
Pros:

The rooms were not bad, but the furniture is a bit old. However, the location is absolutely excellent 100000/100! It’s near everything and just a 1 minute walk to the metro. The metro line connects you directly to many tourist attractions on the same line without needing to change trains, which makes it super convenient.

Room service and housekeeping staff were amazing, very caring, and professional. They really made the stay comfortable.

2026-03-01 • via Nuitee