Hux Hotel, Kensington

Hotels
8.6 (1823 reviews)
7-9 High Street Kensington , London , GB
+44 20 7600 2000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good bar and amenities
Cons:
Small room sizes
Noise issues
Limited food options

Categories

Cleanliness
8.35
The rooms were generally clean, although small, and no major cleanliness issues were reported.
Service
9.35
Staff were consistently mentioned as friendly, helpful, and accommodating.
Location
9.35
Great location with easy access to public transportation and nearby amenities.
Room Quality
7.85
Rooms were reported as very small, but adequately furnished.
Amenities
8.85
Decent amenities, with a bar that received positive remarks, although some guests noted shortcomings.
Value for Money
8.35
The perceived value was affected by room sizes, yet the overall experience balanced this sentiment.
Food and Beverage
8.35
Good bar options and fresh milk available, but limited food options overall.
Overall Experience
8.35
Overall positive with some issues, especially regarding room size and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:52

Property Description

Luxurious Accommodations
The Hux Hotel offers exquisite rooms and suites with top-notch amenities such as air conditioning, 24/7 room service, and designer marble bathrooms. The interactive tablet with mood lighting control adds a touch of sophistication to your stay.

Exclusive Lounge Experience
Indulge in the Hux private members late night lounge and bar, where you can savor London's finest cocktails amidst the captivating tunes of talented musicians. It's the perfect setting to unwind after a day of exploring the city's attractions.

Prime Location
Located near iconic landmarks and just a short stroll from High Street Kensington Tube Station, The Hux Hotel provides easy access to London's transportation network. Immerse yourself in the vibrant atmosphere of the upscale neighborhood, with renowned shopping destinations and upscale dining options at your doorstep.

Experience luxury and convenience at The Hux Hotel. Book your stay now to elevate your London getaway.

Important information:

The elevator is on the first floor and not on the ground floor.

The hotel reserve the right to ask the guest for GBP 100 pre-authorization upon check-in for any extras or incidentals.

When booking more than 5 rooms, different policies and conditions apply.

The entire property is nonsmoking and a penalty charge of GBP 100 will be added to your bill if the evidence is found.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1823 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.35
M
Merih • couple • tr
10
2026-09-19 • via Nuitee
M
Merih • couple • tr
10
2026-09-19 • via Nuitee
R
Robin Jean • solo_traveller • us
10
Pros:

Beautiful hotel.

2026-09-18 • via Nuitee
O
oliver • solo_traveller • gb
9
2026-09-18 • via Nuitee
G
George • couple • us
10
2026-09-16 • via Nuitee
P
Paul • couple • gb
7
Location was good. Glad I got a specail on the room rate
Pros:

Decor - very unusual

Cons:

Room was smaller than expected.

2026-09-16 • via Nuitee
D
Detlef • couple • de
9
5 ehrliche Sterne
Pros:

Zentral. Service und Einrichtung top. Next time again.

Cons:

Ist halt zentral, dann kann man mit den Verkehrsgeräuschen leben

2026-09-13 • via Nuitee
C
Claudia • solo_traveller • it
8
Pros:

Personale molto accogliente e posizione perfetta per girare in centro a Londra.

Cons:

Il letto era abbastanza stretto e addossato al muro, quindi in due siamo stati scomodi.
L'ascensore parte dal primo piano

2026-09-13 • via Nuitee
M
Michael • family_with_children • at
9
Alles bestens uns sehr Zentral.
Pros:

Die Lage, sehr Zentral und alle nötigen Geschäfte (Bäcker, Lebensmittel, Restaurants, U-Bahn, etc.) in der Nähe.
Alles bestens, und für Familien empfehlenswert. Das Hotel liegt sehr Zentral zu vielen Sehenswürdigkeiten.
Unbedingt das Design Museum besuchen, mit Gratis Eintritt.

Cons:

Das Französische Bett, mit 140cm breite etwas klein.

2026-09-13 • via Nuitee
C
Camille • couple • gb
10
Memorable
Pros:

The hotel theme is stunning. Really nice cocktails. Fantastic location

Cons:

Loved everything

2026-09-11 • via Nuitee
J
Jill • solo_traveller • au
10
Cute room
Pros:

Very lovely and cute room, we loved it, centrally located to everything, great staff, extremely helpful

Cons:

No fridge

2026-09-10 • via Nuitee
I
Ian • couple • gb
6
Lovely hotel, very noisy rooms
Pros:

The room was beautiful - really nicely made up with cool decor, comfy bed, and nice furnishings. The rest of the hotel was spectacular as well. Terrific look and feel to the place, very fun and very sexy. The cocktail lounge was also very pleasant and the drinks were delicious.

Cons:

The biggest issue was that the room was *so noisy*. We stayed in one of the more expensive Autograph rooms, which look over Kensington High Street and despite the windows being closed it was an absolute cacophony of car horns, sirens and shouting, well into the early hours. I was glad we were only staying one night

2026-09-10 • via Nuitee
C
Cathryn • extended_group • au
8
2026-09-08 • via Nuitee
M
Man_of_Gwent • couple • gb
9
Excellent. We have booked a further visit for January.
Pros:

Location is perfect for attractions that we wish to visit.

Cons:

It would be nice to have a breakfast option.

2026-09-08 • via Nuitee
P
Paul • couple • gb
6
Quirky place and fine for a short stay but would explore larger rooms if staying again
Pros:

The location is good being close the Kensington High St

Cons:

The room was very small with little storage space for clothes and the double bed was pushed right up against the window. When the air conditioning was turned on there was a stale smell in the room so it was better to open the window for air. Having paid up front for 2 nights we were a bit surprised to have a letter pushed under the door on the last night with an ‘invoice’ for a discretionary 5% service charge. The explanation given was than nobody carries cash any more so the staff do not get as much in tips for their service. We reluctantly paid it having been assured that all of the money went to the staff.

2026-09-05 • via Nuitee
S
Sohrab • solo_traveller • gb
7
2026-09-04 • via Nuitee
R
Rachel • couple • gb
9
very good - excellent location and facilities. Very comfy bed
Cons:

The lift didn’t service the ground floor so we became quite use to using the stairs. Wouldn’t work for some people!

2026-09-03 • via Nuitee
D
Daniel • family_with_children • gb
10
Pros:

Location, decor and friendly staff

2026-09-03 • via Nuitee
M
Marion • couple • gb
9
Excellent, would stay here again. We liked that it was not a corporate, impersonal place
Pros:

We were unsure, before arriving, that we could truly believe the photos on the website but they are definitely accurate. The decor is very different, with a lot of exotic stuffed animals, vibrant colours and lighting. The bar was great with excellent, albeit expensive, cocktails served by a knowledgable barman. All of the staff were attentive and friendly. Our rom was small but very nice. On the first night we had a problem with some marks on our bedding which was dealt with very promptly. We were moved to another larger room and our situation was taken seriously and dealt with really well. This was a hiccup and we could tell that this was not a normal situation or from general bad practice. Overall, this was a great choice for us and we would definitely return. There was no restaurant or breakfast onsite although some websites gave the impression that there is.

Cons:

We had no complaints. It was perfect for us. Location also great.

2026-09-01 • via Nuitee
J
JOÃO MARIA N. • extended_group • pt
7
Foi agradável ...
Pros:

Funcionários simpáticos, limpeza e localização.

Cons:

Sabia que o quarto era "petite", mas a casa de banho ... é muito, muito, "petite" ! -sobretudo a cabine de duche !
O elevador é lento, muito lento, e pode parar se , por exemplo, tiver um casaco no braço e se se mover, uma pequena ponta do seu tecido se aproximar da zona da porta ...
Na minha opinião, e pelas experiências que vamos tendo, a relação preço-qualidade está desajustada ( hotel caro
para o que oferece ... e não deveria estar na classificação de " 4 Estrelas " .)

2026-09-01 • via Nuitee