Vanbrugh Bay Hotel - Zhangjiajie Tianmen Mountain

Hotels
9.2 (89 reviews)
13/F, Only Read Fortune Center, No. 188 Yat-Sen Plaza, Riverside Rd. , Zhangjiajie , CN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent staff service
Great location
Cons:
Breakfast could be improved
Cleanliness issues reported

Categories

Cleanliness
8.6
Some reviews mention cleanliness issues, particularly with carpets and walls being dirty.
Service
9.98
Multiple reviews highlight excellent staff responses and helpfulness.
Location
9.61
Several mentions of the hotel’s great location and nearby amenities.
Room Quality
9.56
Numerous positive comments on room quality and comfort.
Amenities
9.09
General satisfaction with amenities, with some negative notes on breakfast.
Value for Money
9.05
Good feedback regarding room prices compared to quality.
Food and Beverage
8.1
Some reviews indicate dissatisfaction with the breakfast options.
Overall Experience
9.57
A majority of reviews reflect a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:42

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with flat-screen TVs and modern amenities at Vanbrugh Bay Hotel.

Exceptional Services
Enjoy a range of services including a restaurant, free shuttle service, and room service, all designed to enhance your stay.

Convenient Location
Located in the heart of Zhangjiajie, our hotel provides easy access to popular attractions like Zhangjiajie National Forest Park and Tianmen Mountain Ticket Office.

Experience comfort and convenience at Vanbrugh Bay Hotel - Zhangjiajie Tianmen Mountain. Book your stay today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 AM

Location

Guest Reviews

9.2
Based on 89 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 9.56
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 8.1
Overall Experience: 9.57
F
Francisco • couple • es
10
Nos hicieron sentir como en casa un trato muy agradable y la habitación con vistas inmejorables
Pros:

La paz y tranquilidad

Cons:

Que no encontraban bien la ubicación

2026-09-17 • via Nuitee
胜 • couple • au
10
Pros:

Location is excellent. Walkable to Dayong Ancient Town and the 72 Wonders tower at night. Tianmen Mountain cable car is a short taxi ride. Loads of local restaurants downstairs. Quiet at night despite being central — good soundproofing in the rooms too

2026-09-12 • via Nuitee
L
Luo • solo_traveller • ru
10
Pros:

The owner's wife explained where to eat, how to plan the mountains, and warned us about taxi drivers overcharging. Felt like staying at a friend's place rather than a hotel. We'll be back

2026-09-12 • via Nuitee
林 • couple • kr
10
Pros:

After two days of hiking in the national park, the free laundry and dryer was a lifesaver. We dropped the bag in the morning and came back to clean, folded clothes. It's the small things like this that make a mid-range place feel premium

2026-09-12 • via Nuitee
F
FengLi • solo_traveller • ru
10
Pros:

It poured on our second day so we had to skip the national park. The hotel offered free afternoon tea in the lounge, and we used the small gym to kill time. Thoughtful touches that turned a wet day into a relaxed one. breakfast ends at 9:30, don't sleep in too late

2026-09-11 • via Nuitee
Q
qingqing • solo_traveller • ru
10
The front desk staff went well beyond. They helped us book Tianmen Mountain tickets, gave us a route
Pros:

The front desk staff went well beyond. They helped us book Tianmen Mountain tickets, gave us a route that saved us half a day of queueing, and even arranged a taxi at 6am. Nothing was too much trouble. The little souvenir at check-out was a lovely touch for the kids.

2026-09-10 • via Nuitee
C
changLin • solo_traveller • ca
10
Pros:

The room looked brand new. Light wood tones, modern but warm, everything well maintained. No musty smell, no dust, bed linen crisp. They even had a small fridge in the room. For the price, honestly one of the best rooms we've had in China.

2026-09-10 • via Nuitee
S
sheng • couple • gb
10
Pros:

We booked the river-view room and it really did exceed expectations. Floor-to-ceiling windows frame the Lishui River and the misty Tianmen Mountain perfectly — we just sat by the window with tea and watched the light change. Room was spotless, bed super comfortable, and the shower had great water pressure. Absolutely worth the small upgrade.

2026-09-10 • via Nuitee
文源 • solo_traveller • cn
10
Breakfast is good. You get a proper Hunan rice noodle bowl made fresh in front of you, plus steamed
Pros:

Breakfast is good. You get a proper Hunan rice noodle bowl made fresh in front of you, plus steamed buns and fruit. Simple, hot, and way better than the generic buffet at big chain hotels. Don't skip it.

2026-09-10 • via Nuitee
A
Angela • solo_traveller • cn
10
Pros:

For the price this is unbeatable. Room is bigger than expected, modern, super clean. Staff were responsive on WeChat before we even arrived. The river view alone justifies it — we paid double for a much worse room closer to the park entrance. Book this

2026-09-10 • via Nuitee
M
Mohammadjavad • couple • de
10
Perfect location, spotless rooms and exceptional service. One of our best hotel stays in China.
Pros:

Amazing location, right by the river and perfect for evening walks. The street directly below the hotel has many shops and restaurants, some open 24 hours. The room was extremely clean, beautiful and comfortable. Breakfast on the 13th floor also has a great view.
The service was exceptional. The staff even helped us book a ticket and handled everything for us. Laundry was free, they collected our clothes directly from the room, washed them and brought them back. Amazing service!

2026-09-10 • via Nuitee
J
jun • solo_traveller • ru
10
Pros:

As someone who usually struggles to sleep in hotels, the mattress here shocked me — it's a Serta. Firm but plush, pillows just right, blackout curtains kept the room dark. Woke up feeling actually rested after hiking the national park. Rare thing.

2026-09-10 • via Nuitee
X
xun • couple • om
10
Pros:

Great river‑view stay
We booked the river‑view room and it exceeded expectations. Floor‑to‑ceiling windows offer stunning unobstructed views over the Li River, both daytime and sunset look amazing. The room is well‑maintained with a spacious bathroom, you can even enjoy the river scenery while soaking in the bathtub. Breakfast has a good variety: hot dishes, fresh fruits and local rice noodles are available. The hotel is conveniently located, with restaurants and shops nearby. Sound insulation is decent, we slept really well. Highly recommended for travellers.

2026-09-02 • via Nuitee
Y
yue • solo_traveller • fr
10
Pros:

Nice hotel for family city trip
We stayed here as a family and had a pleasant experience. The river‑view panorama through big windows is breathtaking. Bathroom is clean and facilities work perfectly. Breakfast covers different tastes, including hot meals, pastries and fresh fruits. It is easy to get around the city from this hotel. Everything is tidy and the environment is quiet. Good value for money, one of the best city‑centre options in Zhangjiajie.

2026-09-01 • via Nuitee
Y
yun • solo_traveller • is
10
Pros:

Comfortable room with spectacular view
The large floor‑to‑ceiling windows are definitely the highlight of this hotel, perfect for taking photos. The room is spacious and the bed is very comfortable, ideal after long‑day sightseeing. Public areas are clean and tastefully decorated. Breakfast food is fresh and restocked in time. Staff are friendly and respond to requests quickly. Quiet despite being in the city centre. Perfect choice for your trip to Zhangjiajie if you value nice views.

2026-09-01 • via Nuitee
L
lei • solo_traveller • cn
10
Pros:

Relaxing urban accommodation
I loved the seating spot by the window, sitting there watching the river was super relaxing. Plenty of natural light inside the room and all facilities are fairly new. Breakfast quality is solid, you can enjoy your meal while overlooking the river. The hotel features a simple yet elegant style. Supportive staff handle inquiries promptly. It works great both for overnight transit and short leisure stays.

2026-09-01 • via Nuitee
K
kun • solo_traveller • de
10
Pros:

Solid pick for visiting Zhangjiajie
Panoramic river view is the biggest plus of this property. Well‑equipped room with nice bathtub and complete bathroom amenities. Breakfast is plentiful with diverse choices. Lots of dining and shopping options close by. Noise control is good so you can have a restful night. No obvious downsides during our stay. We would happily come back next time we visit Zhangjiajie.

2026-08-30 • via Nuitee
S
stefano • couple • gb
1
2026-08-25 • via Nuitee
F
FABIO • couple • it
9
2026-08-19 • via Nuitee
D
Dulce • solo_traveller • es
7
Pros:

La situación muy buena a 20 min de Tianmen y 45 min a montañas avatar entrada este. En pleno centro. El personal muy amable, pero el inglés muy deficiente.

Cons:

El desayuno muy justo.

2026-08-19 • via Nuitee