Vanbrugh Bay Hotel - Zhangjiajie Tianmen Mountain

Hotels
9.2 (89 reviews)
13/F, Only Read Fortune Center, No. 188 Yat-Sen Plaza, Riverside Rd. , Zhangjiajie , CN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent staff service
Great location
Cons:
Breakfast could be improved
Cleanliness issues reported

Categories

Cleanliness
8.6
Some reviews mention cleanliness issues, particularly with carpets and walls being dirty.
Service
9.98
Multiple reviews highlight excellent staff responses and helpfulness.
Location
9.61
Several mentions of the hotel’s great location and nearby amenities.
Room Quality
9.56
Numerous positive comments on room quality and comfort.
Amenities
9.09
General satisfaction with amenities, with some negative notes on breakfast.
Value for Money
9.05
Good feedback regarding room prices compared to quality.
Food and Beverage
8.1
Some reviews indicate dissatisfaction with the breakfast options.
Overall Experience
9.57
A majority of reviews reflect a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:42

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with flat-screen TVs and modern amenities at Vanbrugh Bay Hotel.

Exceptional Services
Enjoy a range of services including a restaurant, free shuttle service, and room service, all designed to enhance your stay.

Convenient Location
Located in the heart of Zhangjiajie, our hotel provides easy access to popular attractions like Zhangjiajie National Forest Park and Tianmen Mountain Ticket Office.

Experience comfort and convenience at Vanbrugh Bay Hotel - Zhangjiajie Tianmen Mountain. Book your stay today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 AM

Location

Guest Reviews

9.2
Based on 89 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 9.56
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 8.1
Overall Experience: 9.57
S
Soheil • couple • ir
8
2026-10-27 • via Nuitee
J
JUDITH • couple • nz
10
Pros:

The staff were very helpful and the hotel had many eating places that were just outside the hotel. It was very easy to get around from there. The breakfast was good as well

2026-10-27 • via Nuitee
P
PUP1965 • family_with_children • it
10
Pros:

La camera enorme con una parete completamente finestrata sulla citta'.
Gli accappatoi in stanza.
Letto molto comodo

Cons:

Forse aggiungerei qualcosa in piu' di dolce nella colazione

2026-10-24 • via Nuitee
Y
yu • solo_traveller • dk
10
Pros:

The room was aired out before we arrived – no stuffy smell at all. Fresh, clean, and comfortable. Friendly host. Highly recommend this homestay

2026-10-21 • via Nuitee
X
xiangyu • solo_traveller • ru
10
Pros:

The host gave us a spare key so we could come and go separately. Very convenient. Clean, quiet room and a helpful host.

2026-10-19 • via Nuitee
A
an • solo_traveller • au
10
Pros:

The host asked about our dietary preferences before arrival and left suitable snacks. Thoughtful and considerate. Clean, comfortable room.

2026-10-17 • via Nuitee
Y
yang • solo_traveller • cn
10
Pros:

A small umbrella stand by the door kept things tidy on rainy days. Spotless room, cozy bed, helpful host. Great location

2026-10-17 • via Nuitee
H
hong • solo_traveller • xa
10
Pros:

Daily vacuuming and floor sanitizing kept the room fresh and clean. Very impressive hygiene standards. Comfortable bed, friendly host.

2026-10-17 • via Nuitee
W
Weam • couple • il
10
Pros:

⭐⭐⭐⭐⭐ An Outstanding Hotel Experience!

Everything about this hotel was absolutely amazing! From the excellent service to the cleanliness, comfort, and perfect location, everything exceeded our expectations. The hotel is beautifully maintained, spotless, and offers everything you need for a wonderful and relaxing stay.

What truly made our experience unforgettable was the staff. Their treatment was beyond incredible — so kind, friendly, welcoming, and always ready to help with a genuine smile. Their hospitality made us feel special and truly cared for throughout our stay. This level of service deserves special recognition and appreciation.

The location is also excellent, making it easy and convenient to get around and enjoy the surrounding area.

I highly recommend this hotel to anyone looking for a clean, comfortable place with an excellent location and, most importantly, outstanding hospitality. We had a fantastic experience and would absolutely love to stay here again. Thank you to the entire team for making our stay so special! ❤️

2026-10-17 • via Nuitee
R
rui jia • solo_traveller • ua
10
Pros:

We stayed for three nights and wished we could stay longer. Clean, quiet, and convenient, with a host who made everything easy. A wonderful experience overall.

2026-10-15 • via Nuitee
可 • couple • cn
10
Pros:

The host provided useful local information and was always polite and helpful. The room was cozy, the bed was comfortable, and we slept well every night

2026-10-14 • via Nuitee
F
Francisco • couple • es
10
Nos hicieron sentir como en casa un trato muy agradable y la habitación con vistas inmejorables
Pros:

La paz y tranquilidad

Cons:

Que no encontraban bien la ubicación

2026-09-17 • via Nuitee
L
Luo • solo_traveller • ru
10
Pros:

The owner's wife explained where to eat, how to plan the mountains, and warned us about taxi drivers overcharging. Felt like staying at a friend's place rather than a hotel. We'll be back

2026-09-12 • via Nuitee
林 • couple • kr
10
Pros:

After two days of hiking in the national park, the free laundry and dryer was a lifesaver. We dropped the bag in the morning and came back to clean, folded clothes. It's the small things like this that make a mid-range place feel premium

2026-09-12 • via Nuitee
胜 • couple • au
10
Pros:

Location is excellent. Walkable to Dayong Ancient Town and the 72 Wonders tower at night. Tianmen Mountain cable car is a short taxi ride. Loads of local restaurants downstairs. Quiet at night despite being central — good soundproofing in the rooms too

2026-09-12 • via Nuitee
F
FengLi • solo_traveller • ru
10
Pros:

It poured on our second day so we had to skip the national park. The hotel offered free afternoon tea in the lounge, and we used the small gym to kill time. Thoughtful touches that turned a wet day into a relaxed one. breakfast ends at 9:30, don't sleep in too late

2026-09-11 • via Nuitee
M
Mohammadjavad • couple • de
10
Perfect location, spotless rooms and exceptional service. One of our best hotel stays in China.
Pros:

Amazing location, right by the river and perfect for evening walks. The street directly below the hotel has many shops and restaurants, some open 24 hours. The room was extremely clean, beautiful and comfortable. Breakfast on the 13th floor also has a great view.
The service was exceptional. The staff even helped us book a ticket and handled everything for us. Laundry was free, they collected our clothes directly from the room, washed them and brought them back. Amazing service!

2026-09-10 • via Nuitee
A
Angela • solo_traveller • cn
10
Pros:

For the price this is unbeatable. Room is bigger than expected, modern, super clean. Staff were responsive on WeChat before we even arrived. The river view alone justifies it — we paid double for a much worse room closer to the park entrance. Book this

2026-09-10 • via Nuitee
S
sheng • couple • gb
10
Pros:

We booked the river-view room and it really did exceed expectations. Floor-to-ceiling windows frame the Lishui River and the misty Tianmen Mountain perfectly — we just sat by the window with tea and watched the light change. Room was spotless, bed super comfortable, and the shower had great water pressure. Absolutely worth the small upgrade.

2026-09-10 • via Nuitee
文源 • solo_traveller • cn
10
Breakfast is good. You get a proper Hunan rice noodle bowl made fresh in front of you, plus steamed
Pros:

Breakfast is good. You get a proper Hunan rice noodle bowl made fresh in front of you, plus steamed buns and fruit. Simple, hot, and way better than the generic buffet at big chain hotels. Don't skip it.

2026-09-10 • via Nuitee