The Key Bangkok Hotel

Hotels
8.5 (378 reviews)
19 Sukhumvit Soi 19, Sukhumvit Road, Klongtoey-Nua , Bangkok , th

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value
Cons:
Cleanliness issues
Outdated amenities
Limited food options

Categories

Cleanliness
7.71
Some reviews mentioned cleanliness issues like smelly carpets and dusty furniture.
Service
9.18
Many reviews praised the friendly and helpful staff.
Location
9.22
Several reviews highlighted the excellent location near key transport links and shopping areas.
Room Quality
8.17
Room size and comfort received positive remarks, but there were complaints about the shower.
Amenities
7.7
Limited amenities reported and some issues with outdated furniture.
Value for Money
9.16
Many reviews indicated the hotel offered great value for the location and quality.
Food and Beverage
8.21
No food options provided, but this was noted as known in advance by some guests.
Overall Experience
8.68
A generally positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:10

Property Description

Modern Rooms with Kitchenettes and Free Wi-Fi
Enjoy the convenience of modern rooms at The Key Bangkok Hotel, complete with kitchenettes, DVD players, and complimentary Wi-Fi. The cozy dining and lounge areas, along with contemporary amenities, ensure a comfortable stay.

Convenient Location near BTS Station and Shopping Mall
Located just a 3-minute walk from Asok BTS Skytrain Station and Terminal 21 Shopping Mall, The Key Sukhumvit Bangkok offers easy access to transportation and shopping opportunities. Explore the vibrant city of Bangkok with ease.

Personalized Services and Amenities
Indulge in a daily light breakfast served in your room and take advantage of the 24-hour front desk, tour desk, and ticketing services for a hassle-free stay. Whether for leisure or business, The Key Bangkok Hotel caters to all your needs.

Book your stay at The Key Bangkok Hotel now for a memorable experience in the heart of Bangkok.

Important information:

Please note that guests booking 5-9 rooms will be charged a 10% deposit at the time of booking. Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is nonrefundable and nontransferable.

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for THB 100 per person per night when using an existing bed.
    Adults stay for THB 800 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 378 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 8.68
Y
YI TUNG • couple • tw
7
2026-06-28 • via Nuitee
K
Kumar Pudashine • solo_traveller • np
10
2026-06-28 • via Nuitee
D
DERVOUT • couple • fr
9
2026-06-22 • via Nuitee
M
matan • solo_traveller • il
7
2026-06-21 • via Nuitee
R
Richard • couple • gb
10
Best value hotel for the location
Pros:

Super convenient to Robinsons & Terminal 21 shopping (next door). Also, only 4 minutes walk to Soi cowboy. Try the Penny Black for the best live music and service in the area.

Cons:

Nothing. The front desk staffing and experience were exceptional 👏👏

2026-06-03 • via Nuitee
T
Terry • couple • us
6
Love
Pros:

Boom

Cons:

None

2026-05-28 • via Nuitee
S
Stani • solo_traveller • th
8
Moeilijk om teleurgesteld te zijn
Pros:

Ligging, oud maar net, zeer behulpzaam personeel

Cons:

Alles was oké, verrassend voor de prijs. Jammer geen ontbijt maar dat is makkelijk te verhelpen

2026-05-27 • via Nuitee
K
KUMIKO • couple • jp
8
Pros:

部屋も広く、冷蔵庫が大きくて良かった！
シャワーの温度調整も問題なかった。

2026-05-09 • via Nuitee
B
BretSkii • solo_traveller • za
9
A good hotel in a good location.
Pros:

Was upgraded to a bigger room.
The room was comfortable.
Close to Asok BTS and terminal 21.

Cons:

No window to look out

2026-05-08 • via Nuitee
H
Hutchinson • solo_traveller • us
7
2026-05-04 • via Nuitee
W
Wanruedi • couple • no
10
ขอบคุณสำหรับพนักงานทุกท่านนะคะน่ารักทุกคนเลยค่ะ
Pros:

สะอาดมากค่ะ พนักงานบริการดีมากๆเลยค่ะ

2026-04-04 • via Nuitee
S
Sik WN • extended_group • gb
8
2026-03-05 • via Nuitee
X
Xuwen • solo_traveller • us
3
2026-02-27 • via Nuitee
S
Sam • solo_traveller • be
10
2026-02-13 • via Nuitee
P
Patrick • solo_traveller • th
8
2026-02-12 • via Nuitee
T
tomihiro • family_with_children • jp
10
いつも通りで、安心して宿泊出来ました。
Pros:

スタッフ全員がアットホーム。

Cons:

コロナ以降朝食が無いのが残念。

2026-01-29 • via Nuitee
J
Jean Louis • family_with_children • fr
10
Pros:

La gentillesse du personnel est leur bienveillance.
Les chambres, bien agencé est confortable, il est proche de toutes les commodités.
Proche aussi
du métro et du rail link.

2026-01-27 • via Nuitee
M
MINGHSIANG • extended_group • tw
9
Pros:

位置很好 環境整潔 整體很舒適

Cons:

熱水水壓小

2026-01-19 • via Nuitee
R
Ryan • solo_traveller • gb
8
Great hotel, excellent staff. Update the showers and this would be a 10/10 hotel.
Pros:

Every was clean, and room was very comfortable and spacious

Cons:

Only thing wrong with this room was the poor shower

2026-01-19 • via Nuitee
S
Sau Wan • couple • hk
7
2026-01-19 • via Nuitee