Hotel El Faro Malecon

Hotels
7.5 (842 reviews)
Av. 16 de Septiembre 223 Fraccionamiento Faros , Veracruz , MX

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable beds
Some maintenance issues

Categories

Cleanliness
6.58
Some reviews noted cleanliness issues such as stains on towels and uncomfortable odors in rooms.
Service
8.55
Generally good service with a note of some prepotent staff.
Location
9.09
Consistently mentioned as excellent and well-located.
Room Quality
6.04
Negative feedback about uncomfortable beds and maintenance issues.
Amenities
7.07
Some amenities were appreciated, but lack of elevators and old facilities affected satisfaction.
Value for Money
7.53
The price was considered reasonable relative to issues faced.
Food and Beverage
7.58
Food services were not mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.55
Mixed reviews but overall relatively satisfactory despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:16

Property Description

Convenient Location in Old Town Veracruz

Nestled in the heart of the Old Town district, Hotel El Faro Malecon offers a prime location just steps away from Regatas Beach and other key attractions.

Comfortable Rooms with Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and cozy bedding.

Exceptional Services and Nearby Attractions

Enjoy a seamless stay with our 24-hour front desk, concierge service, and tour assistance. Explore nearby landmarks like the Mexico Naval Museum and Veracruz Aquarium during your visit.

Ready to experience the charm of Veracruz? Book your stay at Hotel El Faro Malecon now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.5
Based on 842 reviews
Cleanliness: 6.58
Service: 8.55
Location: 9.09
Room Quality: 6.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 7.55
J
Julio Antonio • couple • mx
10
2026-09-13 • via Nuitee
V
veronica • solo_traveller • mx
7
insatisfecho
Pros:

ubicación

Cons:

no sirven sus aparatos por más que se reporto no lo solucionaron

2026-09-06 • via Nuitee
H
Hernandéz • solo_traveller • mx
10
2026-08-31 • via Nuitee
F
Fatima • family_with_children • mx
6
Pros:

El personal amabale

Cons:

La habitación le falta mantenimiento

2026-08-29 • via Nuitee
O
Olidey • solo_traveller • mx
8
Agradable
Pros:

El personal fue muy amable y estaba súper limpio, la ubicación perfecta y muy cómodo. Buena relación calidad-precio.

Cons:

Necesita mantenimiento, un poco de pintura, puertas nuevas y las lámparas que faltan y estaría excelente.

2026-08-29 • via Nuitee
B
Bravo Morales • solo_traveller • mx
9
2026-08-27 • via Nuitee
P
Patricia • solo_traveller • mx
10
2026-08-27 • via Nuitee
R
Ramon • family_with_children • mx
8
2026-08-25 • via Nuitee
L
Loeza Estrella • solo_traveller • mx
8
Pros:

Cerca de centro

Cons:

.

2026-08-20 • via Nuitee
M
Moreno • solo_traveller • mx
8
2026-08-18 • via Nuitee
S
Sergio • solo_traveller • mx
8
2026-08-17 • via Nuitee
R
Romero • solo_traveller • mx
10
Recomendable 100%
Pros:

El personal muy amable y atentos. Limpio el lugar y agradable

2026-08-17 • via Nuitee
T
TEXTRASMEDIA • solo_traveller • mx
9
Agradable
Pros:

Ubicación

Cons:

Lobby

2026-08-16 • via Nuitee
D
David Landa lopez • solo_traveller • mx
7
Pros:

La ubicación está muy bien

Cons:

La chica de recepción no es amable

2026-08-13 • via Nuitee
O
OSCAR • solo_traveller • mx
1
Piénsalo dos veces
Pros:

Nada

Cons:

El hotel estaba muy sucio muy descuidado, no lo asean. No tiene elevador y hay que seguir caminando hasta cinco pisos. No hay comedor las regaderas están muy mal estado. Y el personal es bastante descortés Yo diría que es déspota

2026-08-11 • via Nuitee
L
Luis • solo_traveller • mx
3
2026-08-08 • via Nuitee
C
Carlos Rene • solo_traveller • mx
10
2026-08-07 • via Nuitee
L
Lopez Hernandez • solo_traveller • mx
6
2026-08-06 • via Nuitee
M
Mario • solo_traveller • mx
8
2026-08-04 • via Nuitee
N
Norma Angelica • solo_traveller • mx
10
Pros:

La cercanía con el mar

2026-08-04 • via Nuitee