Hilton Richardson Dallas, TX

Hotels
•
Hilton Hotels & Resorts
8.2 (372 reviews)
701 E CAMPBELL RD RICHARDSON, TX 75081-6748, United States of America , Richardson , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Good staff service
Nice amenities
Cons:
Cleanliness concerns
Expensive breakfast
Smells in some rooms

Categories

Cleanliness
7.78
Reports of cleanliness issues mentioned, including a musty smell in rooms and lack of proper cleaning.
Service
9.25
Mostly positive feedback regarding staff professionalism, despite a minor billing error.
Location
8.79
Convenient location with good accessibility and nearby amenities.
Room Quality
8.24
Generally positive comments on room comfort and quality, with some concerns about cleanliness.
Amenities
8.27
Good amenities such as a bar and pool, but some complaints regarding breakfast costs and parking.
Value for Money
7.73
Concerns expressed about the cost of services compared to expectations for a Hilton hotel.
Food and Beverage
7.28
Breakfast was reported as overly expensive for what was offered, impacting value perception.
Overall Experience
8.25
Overall positive experiences but marred by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:19

Property Description

Modern Accommodation and Convenient Location

Luxurious Rooms and Productive Workspace
Enjoy bright and contemporary guest rooms at Hilton Richardson Dallas, complete with a flat-panel TV, spacious desk, and coffee-making facilities for your comfort and convenience.

Versatile Meeting Spaces and Fitness Facilities
With over 15,000 square feet of meeting space, including board rooms and banquet halls, our hotel is perfect for hosting events. Stay active in our 24-hour exercise facility and outdoor swimming pool during your stay.

Easy Access to Shopping and Transportation
Explore upscale shopping at Dallas Galleria, just 10 miles away, and take advantage of the convenient access to the DART light rail system. Book your stay at Hilton Richardson Dallas for a perfect blend of luxury and convenience.

Important information:

The Restaurant and Bar are open under normal operating conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.2
Based on 372 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.25
S
santhosh • solo_traveller • in
9
Comfortable sleeping
Pros:

Area

Cons:

Location

2026-05-29 • via Nuitee
P
pwilkers • solo_traveller • us
8
Nice Hotel
Pros:

Value and location

Cons:

18 floor hotel, 3 elevators, seemed only one working elevator, wait time for an available elevator to go up or down avg time 10-15 minutes

2026-05-26 • via Nuitee
M
Michelle • solo_traveller • ae
7
Cons:

Old shower head, cracked tiles in the shower,

2026-05-18 • via Nuitee
M
monica • solo_traveller • ve
10
Pros:

Todo

2026-05-15 • via Nuitee
T
Terrence • couple • us
4
Cons:

If you are an African American I want to warn you that you will not obtain equal Service as those of Caucasian descent. You are warned that if you are African American you will be woken up at 9:00am by housekeeping asking are you leaving today when check out is 11:00am

2026-05-08 • via Nuitee
P
pragna • solo_traveller • us
7
2026-05-03 • via Nuitee
J
Jody • couple • au
8
Cons:

There was only one lift operating when the hotel was extremely busy

2026-04-29 • via Nuitee
A
Ahmad • couple • us
10
Very good
Pros:

Everything

Cons:

Nothing

2026-04-25 • via Nuitee
L
Lucieni Saldanha • couple • us
10
Pros:

N/a

Cons:

N/a

2026-04-21 • via Nuitee
C
Cindy • couple • us
10
2026-04-14 • via Nuitee
M
monica • couple • ve
10
Pros:

Todo exelente

2026-04-12 • via Nuitee
B
Braylon • family_with_children • us
7
2026-04-04 • via Nuitee
D
Diego • solo_traveller • us
10
Great deal
Pros:

Great service, great breakfast

Cons:

Elevators

2026-03-28 • via Nuitee
B
Beecham • solo_traveller • us
10
2026-03-28 • via Nuitee
S
Shenyung • solo_traveller • tw
6
2026-03-22 • via Nuitee
Y
Yi-Chun • solo_traveller • tw
10
2026-03-12 • via Nuitee
T
TZU-WEI • family_with_children • us
10
2026-03-12 • via Nuitee
R
Renee • extended_group • us
7
Pros:

TOO EXPENSIVE

Cons:

FOOD WASN'T THE BEST

2026-03-04 • via Nuitee
R
Robert • couple • us
3
We won't be back.
Pros:

The breakfast was a basic buffet, nothing special but what they had was good.

Cons:

The breakfast room also served as the bar at night, and the prices were extremely high. This was NOT a first class place that could support super high prices. More like the dining room at Burger King. We were charged $60 for two glasses of wine, kind of a ripoff.

2026-03-01 • via Nuitee
Q
Quin • couple • us
10
Pros:

Clean

Cons:

Nothing was bad.

2026-03-01 • via Nuitee