RIG Casa Conde

Hotels
7.2 (615 reviews)
Calle El Conde 511 , Santo Domingo , do

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Laundry
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Varied breakfast
Cons:
Dirty linens
Small and outdated rooms
Maintenance issues

Categories

Cleanliness
5.45
Numerous reviews highlight dirty linens and overall lack of cleanliness in rooms.
Service
8.45
Many guests praised the friendly and helpful staff.
Location
8.95
Multiple comments mention the great location for exploring the city.
Room Quality
6.95
Rooms described as small, outdated, and less maintained.
Amenities
6.45
Basic amenities noted, with recommendations for improvements.
Value for Money
6.45
Some guests felt the price did not reflect the quality experienced.
Food and Beverage
7.45
Breakfast varied and generally well-received, but options limited.
Overall Experience
7.45
Mixed feelings overall, with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:42

Property Description

Central Location
Located in the heart of Santo Domingo, RIG Casa Conde offers a convenient stay for guests looking to explore the city. Situated close to popular attractions like Montesinos and Malecon, guests can easily immerse themselves in the local culture.

Comfortable Rooms and Amenities
The air-conditioned rooms at RIG Casa Conde are thoughtfully equipped with modern amenities such as flat-screen TVs, free WiFi, and safety deposit boxes. Guests can also enjoy the convenience of room service, ensuring a comfortable and relaxing stay.

Dining and Relaxation
With a restaurant, bar, and shared lounge on-site, guests can indulge in delicious meals, refreshing drinks, and socialize with other travelers. Whether unwinding in the lounge or exploring the city, RIG Casa Conde provides the perfect blend of comfort and convenience for your stay.

Ready to experience the charm of Santo Domingo? Book your stay at RIG Casa Conde now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.2
Based on 615 reviews
Cleanliness: 5.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 6.45
Value for Money: 6.45
Food and Beverage: 7.45
Overall Experience: 7.45
N
Natália couple br
7
Bom para 1 dia ou 2
Pros:

Localização

Cons:

Escadas e não tem elevador, banheiro não tem Box

2026-08-23 via Nuitee
V
Vladimir couple cr
6
Regular.
Pros:

La ubicación

Cons:

El televisor de la habitación no funcionaba del todo bien, no contaba con insumos básicos como jabón, shampoo, cobija, toallas para limpieza de manos y para poner en el piso para la salida del baño. Al pedirle dichos insumos al recepcionista, nos dijo que no incluía la cobija, ni toallas de manos, ni para poner en el piso a la salida del baño. Solo nos dio el jabón. Después de discutir sobre el tema con el recepcionista, a regañadientes y notoriamente molesto, nos dio una cobija.

2026-08-21 via Nuitee
N
nelsi family_with_children do
4
horrible séjour
Pros:

rien du tout

Cons:

la linpiesas desayunos
aires muy viejo sabana sucias tualla a echar a la basura 😡 no es el mismo precio que tienne en su cita !!

2026-08-20 via Nuitee
C
Cristian solo_traveller cr
5
2026-08-18 via Nuitee
W
William family_with_children co
8
8 de 10
Pros:

El alojamiento,fue bno,bien ubicado, cerca de
Todos en pleno centro histórico
Su desayuno incluido perfecto.
Las habitaciones estaba bnas.

Cons:

Que quitaron el agua para los inodoros en la noche

2026-08-17 via Nuitee
J
Jharri extended_group co
7
Pros:

La atención del personal

Cons:

El baño, lavamanos tapado.

2026-08-15 via Nuitee
F
Franck solo_traveller mq
9
Pros:

Connexion internet, la literie était confortable et l'emplacement et le personnel sympathique

Cons:

Il faut à chaque fois demander pour faire la chambre

2026-08-15 via Nuitee
P
Pagan couple do
9
Pros:

Me gusto la tranquilidad que se siente en el hotel las personas de recepción muy amables

2026-08-15 via Nuitee
G
Guillermo Maffeo solo_traveller ar
1
La peor experiencia de mi vida en alojamiento
Pros:

Nada, todo horrible

Cons:

Nunca hubo agua caliente, la habitación pequeña y sin placard, también llena de humedad las paredes. Te dejan un sólo toallón, te secás los pies y las partes íntimas al ducharte y con el mismo toallón te secas las cara al lavarte los dientes. Todo es por escalera, si vas con valijas prepárate para levantar las dos o tres pisos. El desayuno muy flojo, ni cucharitas para revolver el café hay. Pedí una almohada de más porque estaba muy baja la mía y no tenían. El lavatorio no desagotaba. No se justifica dejar ni un dólar contratando en ese establecimiento.

2026-08-11 via Nuitee
D
Dario solo_traveller au
7
2026-08-09 via Nuitee
R
Ramon Antonio extended_group do
6
Bien
Pros:

La ubicacion perfecta. El desayuno regular.

Cons:

Las habitaciones no tenian toallas de mano ni toallas para secarse los pies en el baño.

2026-08-08 via Nuitee
S
Steven solo_traveller nl
9
Pros:

We only paid €42,- per room with breakfast included! So what did we get? A comfortable bed, a hot shower and ice cold a/c. But the breakfast much better then expected. Scrambled eggs, made from real eggs, not the liquid stuff. Good coffee and fresh fruit.

Cons:

We were a bit early, so we had to wait till 15:00 for the rooms (2) to be ready. When we came back after 15:00 there was only 1 towel between us and 1 room had no toiletpaper. But it got sorted right away when we told the reception.

The location is at the edge of the colonial zone, and to no spanish speaking europeans the area feels a little ruff.

2026-08-07 via Nuitee
F
Francisco L couple us
10
Pros:

El desayuno, servicio al cliente, limpieza 💕

Cons:

Las personas en las afuera del hotel, insistiendo en cosas que ofrecen de manera impulsiva 🤦🏻‍♂️

2026-08-03 via Nuitee
C
Cepeda mendoza solo_traveller do
10
Pros:

La tranquilidad del hotel y su limpiesa muy igienico y agradable

2026-08-03 via Nuitee
J
Johan extended_group co
10
2026-07-22 via Nuitee
B
Bironien solo_traveller mq
6
2026-07-22 via Nuitee
J
Juan couple ar
8
Ubicación excelente. Desayuno de Jennifer muy completo
Pros:

La ubicación es excelente.
La Señorita Jennifer muy amable y hace un desayuno muy completo

Cons:

Nada

2026-07-22 via Nuitee
F
Febles solo_traveller do
6
2026-07-21 via Nuitee
H
hugo.perez.01 solo_traveller co
10
Pros:

La ubicación y la atención del personal.

Cons:

Necesita mejorar los baños. La habitación un poco antigua. Necesita restauración

2026-07-18 via Nuitee
A
Antti couple fi
8
2026-07-17 via Nuitee