Grand Mercure Xian On Renmin Square

Hotels
•
Grand Mercure
8.6 (753 reviews)
No. 319, Dongxin Street , Xi'an , CN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast variety
Cons:
Issues with cleanliness
Need for room updates

Categories

Cleanliness
8.11
Some reviews mention disturbances from cleaners and a less than perfect experience.
Service
9.08
Numerous reviews highlight friendly and helpful staff, with specific mentions of excellent service.
Location
9.12
Guests appreciate the convenient and quiet location inside the wall of the old city.
Room Quality
8.07
Several comments indicate the need for updates, particularly in the bathrooms.
Amenities
8.6
General satisfaction noted, though some amenities like the pool were described as distant.
Value for Money
8.56
Value perceived as high given the historic ambiance and location.
Food and Beverage
8.61
Positive feedback on breakfast variety, though some issues were noted.
Overall Experience
8.68
Overall enjoyment with minor complaints balanced by positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:04

Property Description

Luxurious Hotel with Prime Location

Modern Interiors and Elegant Decor
The air-conditioned guestrooms at Grand Mercure Xian On Renmin Square boast modern interiors and elegant decor. Each room is well-equipped with a minibar, work desk, and a TV with cable channels for your entertainment. The en suite bathrooms feature a relaxing bathtub, perfect for unwinding after a day of sightseeing.

Diverse Dining Options and Bars
Indulge in a culinary journey at the hotel's 4 restaurants and 4 bars, offering a variety of cuisines including Mediterranean, Chinese, Japanese, and Italian. Sip on refreshing drinks while enjoying the vibrant ambiance of the bars, creating a perfect setting for socializing and relaxation.

Convenient Facilities and Services
From massage services to a fitness centre, Grand Mercure Xian On Renmin Square ensures a comfortable stay with a range of facilities. Additionally, the tour desk is available to assist guests with travel arrangements, making exploring the city hassle-free.

Book your stay at Grand Mercure Xian On Renmin Square for a luxurious and convenient experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 753 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
G
Gernot • family_with_children • at
10
Pros:

Great hotel near the city wall!

Cons:

Nothing.

2026-10-29 • via Nuitee
J
Jph75 • family_with_children • fr
9
Pros:

Les equipements l emplacement

2026-10-28 • via Nuitee
A
Andreas • couple • at
9
Pros:

Sehr geräumige Zimmer, ausgezeichneter Service, gute Lage, nahe U Bahn Stop

Cons:

Interieur schon etwas in die Jahre gekommen
aber immer noch „great value for money“

2026-10-22 • via Nuitee
A
adrian • couple • de
9
Pros:

Bardzo duży pokój można powiedzieć apartament wygodnie czysto personel przemiły służący pomocą

2026-10-21 • via Nuitee
L
Liang • extended_group • gb
9
Pros:

It’s in a purpose-built Accor hotels complex, which felt secluded and quiet. One of the doormen was warm, friendly and helpful. Staff at reception, and the gym were generally great. The breakfast offers good variety, the gym and swimming pool facilities were reasonable.

Cons:

A bit of walk (15-20 minutes) to the old town, so a taxi might be needed to get you anywhere. The hotel was full of conference attendees, the breakfast felt a bit like a war zone. The gym was hot (remember to turn on the a/c yourself), and low ceiling.

2026-10-20 • via Nuitee
O
Oleg • couple • ru
10
2026-10-18 • via Nuitee
C
Catherine • family_with_children • gb
7
Good sized room
Pros:

The size of the room we had was brilliant- it had two bedrooms and a separate lounge, a toilet and a bathroom. This space was wonderful. The breakfast was decent.

Cons:

We couldn’t access the room at the check in time which was frustrating. We were given a free drink which was nice but it felt like time just hanging around when we wanted to get on with the day.

2026-10-17 • via Nuitee
M
mohammed • couple • fr
10
Parfait emplacement pour bien profiter de Xi’an
Pros:

Excellent emplacement, tres grand confort, très bon petit déjeuner.

Cons:

Le côté un peu vieux.

2026-10-16 • via Nuitee
K
keith • couple • gb
8
2026-10-16 • via Nuitee
A
As Farr • solo_traveller • nz
9
2026-10-15 • via Nuitee
G
Garry • solo_traveller • au
10
Pros:

Fabulous peaceful location in the centre of the city.A large breakfast selection.

Cons:

Nothing

2026-10-12 • via Nuitee
C
Clemence • solo_traveller • gb
7
Pros:

Great location with good food nearby. Staff very friendly let us check in early and they upgraded us for free to a bigger room. Very comfortable bed. Lovely campus to walk around.

Cons:

One of the bed lamps didn't work. The swimming pool is a bit cold.

2026-10-08 • via Nuitee
M
Mark • solo_traveller • au
9
Great location, staff are always smiling.
Pros:

Front service desk was fantastic. Very friendly and happy. May on the front desk was a standout, went above and beyond for my birthday stay. 5 Stars

2026-09-19 • via Nuitee
A
Alvar • solo_traveller • fr
10
Pros:

L'ambiance d’une autre époque, et l'olivier offert par Mehmet Shehu à Zhou En-lai...
Excellent service et qualité gastronomique du restaurant Le Chinois, en dépit de la présence de beaucoup de nez long.

2026-09-19 • via Nuitee
S
Slimane • solo_traveller • fr
10
2026-09-18 • via Nuitee
N
Nathan • solo_traveller • fr
10
2026-09-13 • via Nuitee
I
ITALO • solo_traveller • br
10
Escolha esse hotel! Ele é ótimo!
Pros:

Localização, conforto, funcionários, comida, tudo ótimo! Custo benefício muito bom também!

2026-09-11 • via Nuitee
J
Javier • extended_group • es
10
2026-09-10 • via Nuitee
O
Olga • solo_traveller • pl
10
Pros:

Super hotel, blisko stacji metra. Bardzo dobre śniadania. Obsługa miła i pomocna, fajny basen. Pokój ogromny i bardzo wygodny.

Cons:

Zaskoczyła nas kaucja, nie było wcześniej informacji na ten temat.

2026-09-10 • via Nuitee
D
Daniela • extended_group • it
9
Buon rapporto qualitá prezzo
Pros:

Mi è piaciuta la disponibilità dello staff e la colazione con molte opzioni anche per chi non ama il salato.

Cons:

Andrebbe forse fatta una manutenzione di alcuni mobili e tendaggi.

2026-09-10 • via Nuitee