ODST AL Madinah Hotel - فندق اودست المدينة

Hotels
6.6 (6132 reviews)
Abdul Rahman Ibn Awaf Street, Budaah District, Al Markazeiah North, Al Markaziah Shamaliyah , Al Madinah , SA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor service response
Noisy rooms
Cleanliness issues

Categories

Cleanliness
5.81
Multiple reviews mentioned issues with cleanliness and maintenance, affecting the overall cleanliness perception.
Service
7.28
Staff friendliness highlighted, but complaints about responsiveness and attention to individual guests noted.
Location
8.82
Consistently rated positively for its proximity to the mosque and general accessibility.
Room Quality
5.27
Described as small and noisy, not meeting expectations for comfort.
Amenities
6.3
Certain amenities like food options and room features were criticized; overall quality is subpar.
Value for Money
6.76
Mixed sentiments about pricing versus the quality received, but some value noted due to location.
Food and Beverage
6.31
Breakasts were repetitive and lacking variety, which affected satisfaction.
Overall Experience
6.28
Overall satisfaction impacted by service, room quality, and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:33

Property Description

Luxurious Accommodation
Odst Al Madinah Hotel in Al Madinah offers a luxurious stay with modern amenities. Each room features a flat-screen TV, coffee machine, and a private bathroom with complimentary toiletries.

Convenient Facilities
Enjoy free WiFi throughout the property and access to a 24-hour front desk, cash machine, gift shop, and car hire services.

Prime Location
Situated just steps away from The Prophet's Mosque and Old Bazaar, Odst Al Madinah Hotel offers a convenient location for exploring the city.

Book your stay at Odst Al Madinah Hotel for a memorable experience in Al Madinah.

Important information:

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that parking is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.6
Based on 6132 reviews
Cleanliness: 5.81
Service: 7.28
Location: 8.82
Room Quality: 5.27
Amenities: 6.3
Value for Money: 6.76
Food and Beverage: 6.31
Overall Experience: 6.28
A
Aderghal • couple • es
2
2026-11-07 • via Nuitee
T
Tahir • extended_group • kw
10
Very helpfull person but mr khalid very nice person and very helpfull thank you mr khalid. And jangir
Pros:

Everything

2026-11-07 • via Nuitee
A
Ali • extended_group • pk
8
Pros:

Value of Money.

2026-11-07 • via Nuitee
غنام • extended_group • sa
5
2026-11-07 • via Nuitee
D
Danish • family_with_children • sa
10
In few words i can say in future we will come and will stay hare
Pros:

It was cleaned well comfortable and staff was excellent

Cons:

It was excellent

2026-11-07 • via Nuitee
M
Mahy • extended_group • eg
10
Pros:

نشكركم علي حسن الاستقببال حسن الضيافه
اتوجه بخالص الشكر للأستاذ خالد علي كرمك وحسن استقبالك وتعاونك الدائم وعملك علي راحتنا انا والاسره لك جزيل الشكر خالص التوفيق لك أن شاء الله واتوجه بشكر للأستاذ مازن علي حسن استقبالك وتعاونك معنا وتيسر لنا الأمور بفضل لله اشكرك جدا جدا علي اخلاقك ولطفك وتفهمك لكل شئ جزاك الله خير خالص الشكر لاكرم من هاوس كيبنج قمه تعاون والاخلاص وتفاني في العمل
شكرا اوديست المدينه موقع مميز قريب من الحرم دائما متميزون بإذن الله

Cons:

كل شئ❤🙏

2026-11-07 • via Nuitee
A
Abdul Ravoof • extended_group • sa
9
Amazing stay
Pros:

Close to haram

Cons:

All good

2026-11-07 • via Nuitee
N
Nestine • extended_group • sa
8
2026-11-07 • via Nuitee
أشرف • family_with_children • sa
6
مرضية
Cons:

التأخير في تسجيل الدخول

2026-11-07 • via Nuitee
B
benhammou • extended_group • fr
10
Pros:

L'emplacement est idéal la literie était très confortable séjour très agréable je recommande vivement

2026-11-06 • via Nuitee
Z
Zak • family_with_children • gb
10
Property is good but reception/housekeeping staff are the real heroes, including Mr Khalid and Muhammad Ismail. Many
Pros:

Great location

2026-11-06 • via Nuitee
B
benhammou • extended_group • fr
10
Pros:

Emplacement idéal literie très très confortable séjour très agréable en famille

2026-11-06 • via Nuitee
حسن • family_with_children • sa
7
لو كررت الحجز فى هذا سيكون لقربه من الحرم و لكن الخدمة سيئة
Pros:

القرب من الحرم
لطف ا خالد عبد الناصر مسئول بوكينج و اهتمامه
لطف و تعاون خدمة الغرف

Cons:

1- رائحة مجارى تصدر من حمام الغرفة من وقت لآخر
2- موظفة الاستقبال رفضت ان تعطينى مفتاح و ذلك حتى لا أوقظ اولادى بعد الفجر مع العلم انهم اعطونى مفتاح واحد عند الدخول لغرفة خماسية
و قالت لا يوجد لدى مفاتيح
اجعل موظف خدمة الغرف يفتح لك بحثت عنه فى الدور كله و لم اجده
3- من النادر ان اجد فندق لا يترك اى ضيافة فى الاستقبال و يضع دلة القهوة كديكورو يغلق على التمر فى الدرج شئ سئ جدا
4- صغر مساحة الغرفة على 5 أشخاص

2026-11-05 • via Nuitee
F
Farah • extended_group • eg
10
Thanks Alot for Mr. Khaled Abdelnasser for the perfect service and hospitality!
Pros:

Location was perfect close to gate 328 Al masjid al nabawi.
other gate of the hotel on the main road too so no traffic when arrival/leave
other gate of the hotel close to the gifts mall

Ask for Mr Khaled Abdelnasser for the best hospitality.

2026-11-05 • via Nuitee
E
Enamul • extended_group • gb
10
7 nights
Pros:

Very nice

Cons:

Very good

2026-11-05 • via Nuitee
H
hadiqa • extended_group • pk
8
Pros:

Everything was great, Mr. Khalid was too kind with us, made our stay even more comfortable.

Cons:

check-in time is too late, i get to keep waiting a lot

2026-11-05 • via Nuitee
A
Amir • family_with_children • my
10
Pros:

Good service

Cons:

All is good cleaning stuff ismail nice guy and give good service

2026-11-05 • via Nuitee
S
Sophia • family_with_children • gb
8
It’s a cheap and close hotel to masjid but not luxury. Housekeeping team brilliant and v attentive especially manager.
Pros:

Close to masjid an nabawi gate 328
Lobby is nice with lots of seating
Rooms with 5 beds available
Good housekeeping team - very attentive and always providing water, towels etc

Cons:

Bedrooms are looking worn/outdated
Odd smell coming from bathrooms even after they are cleaned - possibly a sewage issue - was intermittent but off putting when smelt.

2026-11-05 • via Nuitee
A
Abderrazek • solo_traveller • tn
7
Pros:

the location is near to haram
The service was good and i want to thank Mr khalid for his professionalism and his warm welcome

Cons:

The lady in the reception was really rude
We have to wait the lift because mashalh evryone go and come back at the same time

2026-11-04 • via Nuitee
ممدوح الريدي • couple • sa
10
Pros:

إدارة الفندق وخاصة مدير الدور السابع تسارع بتوفير أي احتياجات للغرفة، ومديرها بشوش ومتعاون وحريص على راحة العميل حتى أنه يبادر بالسؤال عما نريد لا ينتظر حتى نطلب بأنفسنا. أشكره شكر خاص وأشكر كامل طاقم الضيافة والنظافة.

Cons:

أحيانا مزيد من الرعاية والعناية لا يكون في صالح المستفيد، كان المكيف بارد جدااا وحتى عند تشغيله على المروحة فقط كان يأتي باردااا جدااا

2026-11-04 • via Nuitee