Delfin Beachfront Resort - Downtown Puerto Vallarta Optional All-Inclusive

Hotels
7.8 (171 reviews)
111 Calle Rodolfo Gómez , Puerto Vallarta , mx

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access
Swimming nearby
Beach toys

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Poor cleanliness
Service inconsistencies
Low food quality

Categories

Cleanliness
6.78
Multiple reviews highlighted issues with cleanliness, such as the bathrooms being stinky and the lack of WiFi in rooms.
Service
8.25
Staff were mentioned positively, though there were some issues with customer service and miscommunication.
Location
8.79
Several reviews praised the excellent location near the beach and attractions.
Room Quality
8.24
Rooms were described as comfortable, although some noted they lacked features like WiFi.
Amenities
7.77
Amenities received mixed feedback, with some installations needing updates.
Value for Money
7.73
Overall value was considered fair given the location, but several negatives affected perceived value.
Food and Beverage
6.78
The buffet food faced criticism for quality, impacting the dining experience.
Overall Experience
8.05
While the stay had significant positives, notable issues detracted from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:57

Property Description

Beachfront Location - Feel the sand between your toes just a few steps away at Los Muertos Beach and take in stunning ocean views from your own balcony.

Dining Experience - Indulge in delicious meals at the hotel's restaurant and savor local flavors and international cuisine.

Convenience and Comfort - Enjoy amenities such as free WiFi, non-smoking rooms, and attentive 24-hour multilingual staff at your service.

Book now to experience beachfront luxury at Hotel Delfín Vista Pier!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 171 reviews
Cleanliness: 6.78
Service: 8.25
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 6.78
Overall Experience: 8.05
J
Johnny solo_traveller us
10
2026-05-27 via Nuitee
L
Luis Miguel extended_group mx
8
Fin de semana
Pros:

Una excelente ubicación, frente al mar, el personal muy atento y amable.

Cons:

La habitación vieja, el aire acondicionado no daba lo suficiente, y el baño igual viejo. Básico para la estancia, pero relación calidad precio, la verdad no lo valía. Sin embargo, si estaba limpio y reitero, por locación y atención del personal lo hicieron una estancia agradable.

2026-05-25 via Nuitee
C
Chavarin couple us
8
Perfect location
Pros:

Location

2026-05-22 via Nuitee
A
Arellano solo_traveller mx
8
Pros:

La atención

Cons:

La comida, sin variedad

2026-05-15 via Nuitee
M
MARIA DOLORES EMBARCADER family_with_children mx
7
REGULAR
Pros:

REGULAR

Cons:

LAS INSTALACIONES, LOS MENUS, LA HABITACION TENIA DESPERFECTOS

2026-05-14 via Nuitee
A
Abigail solo_traveller mx
10
Recomendado
Pros:

La ubicación, la habitación, el personal muy amable. Todo super bien, la vista era padrisima y toda la habitación era muy amplia y linda, iluminación en todos lados, fue un viaje corto y definitivamente volveré para disfrutar más de este hotel :) La ubicación es perfecta, todo a los alrededores, la playa limpia y libre de piedras, de noche también super lindo incluso me quedé dormida en una de las sillas del balcón! No dudaría en volver a reservar

Cons:

Todo bien

2026-05-11 via Nuitee
C
Cortés solo_traveller mx
10
Pros:

Los encargados eran muy amables, la comida estaba rica y los miembros del área de cocina también eran muy amables y atentos.

Cons:

Que los snacks solo eran 2 veces al día y se hacían filas y luego no alcanzabamos

2026-05-10 via Nuitee
C
Claire couple us
9
Wonderful, right in the center of the Romantic zone which is our favorite part of Puerto Vallarta.
Pros:

We love looking right over the pier, along with people watching, all with an amazing ocean view! The balcony is nice size and the room and bathroom are both large. It was nice having a separate pool which was adults only. It was great having a coffee machine and fridge, which unfortunately doesn't have a freezer. There are lots of stores nearby however to buy ice and drinks. This location awesome as you can walk to many incredible restaurants and taco stands.

Cons:

They dont allow guests. My sister was there so would have been nice to bring her up to our room, and pool. I ended up talking to one of the help and they said they do allow guests for a fee.. Would have been nice to have a notice about that. The area is charming "old Vallarta", but with great upscale restaurants, and a nice beach.

2026-05-08 via Nuitee
L
levrier solo_traveller us
10
2026-05-04 via Nuitee
O
Otniel Isaí solo_traveller mx
9
Unas Pascuas muy tranquilas 👌🏻
Pros:

La ubicación definitivamente no pudo ser mejor, cerca del malecón de la playa "Los Muertos", y con muchos lugares/establecimientos por visitar alrededor, y a pocos minutos del malecón principal de Pto. Vallarta a pie 👌🏻

Cons:

No es que no haya gustado, si no que tienen algunos puntos más por pulir (ya había leído reseñas, y me quise formar mi propio criterio).
Puntos a mejorar:
-Cortinas Blackout(entraba bastante luz al amanecer)
-Cajonera sencilla al pie del televisor
-Bote de basura cerca de la cama
-Portarrollo sencillo al lado del WC
-Espejos un poco más grandes en cuarto (para verse al vestirse uno, el del baño está ok)
-Pantalla, tal vez más grande pero por el paquete contratado fue suficiente 👌🏻
-Checar funcionalidad de cajas de seguridad (en nuestro cuarto no tenía chapa, pero no la necesitamos) y el teléfono (al marcar a recepción se oía muuuy lejano).
-Detalles mínimos de mtto. en la habitación (rejillas, pintura, puertas, contactos). Nada grave, detalles habituales cómo en cualquier casa.
-Variedad en comida buffet, en si está rica y con buen sazón. También logística, si van a mantener el que le sirvan a uno, poner charolas (los platos son pesados y calientes ya con el alimento)
-Los horarios de restaurantes, camastros de playa y entrega de cuarto(acostumbrados siempre a las 12.00) si se nos hicieron poco limitados, tal vez pudieran extenderse una hora más, pero desconozco su logística detrás de los ya establecidos)
-Otras escaleras en la alberca, y barandal en las existentes (fuera de eso, la alberca principal súper agusto, no es enorme pero suficiente para nadar tranquilo, tampoco es muy profunda).
-En cuanto a las actividades en alberca, nosotros no las extrañamos particularmente (tal vez acuaerobics) pero desconozco el enfoque del hotel, por lo que tendrían que checar que tan necesario es acordé a los requerimientos/recomendaciones de otros huéspedes. Nosotros la pasamos tranquilos sin mayor ruido que el de nuestros celulares (ya que prohíben bocinas) y música que pusieron días posteriores a nuestra llegada.

2026-04-13 via Nuitee
L
Lorena couple mx
10
de los mejores hoteles
Pros:

la ubicacion esta frente al mar la habitacion 52 con una vista hermosa volveria el proximo año

2026-04-08 via Nuitee
R
Rolph couple ca
10
We are used to resorts. It was so nice to be so close to the Malacon and lots of restaurants and shops. It was interesti
Pros:

We had a Junior Deluxe Room. It was spotless, spacious, comfortable king bed, and large ocean front balcony. We ate at the restaurant buffet for breakfast and dinner. Good value for the price.

2026-04-02 via Nuitee
O
Otis solo_traveller us
9
2026-04-01 via Nuitee
T
Todd couple us
10
Great short stay. Splurge for the King room with the balcony. Peaceful, great people watching, while it still felt priva
Pros:

Location

Cons:

Nothing

2026-03-30 via Nuitee
P
Pilbeam couple ca
3
Cons:

Would have been if there was a dresser to store our cloths . a face cloth in the bathroom . first hotel we've stayed at with no coffee maker .

2026-03-29 via Nuitee
J
John solo_traveller ca
9
Over all for the first time experience at this location i would definitely return 👍
Pros:

Location was in the heart of the Romantica District with beach ⛱ front access. Close to Bar and Atractions with a very Gay Friendly 🏳️‍🌈 and Diverse atmosphere. 😎
The all-inclusive food and drink was acceptable and good.

Cons:

The pressure and rainshower nozzle in the bathroom were not the greatest for showering

2026-03-28 via Nuitee
J
Joan couple ca
9
Will definitely be back. Great all around for the suite in the Adults only tower.
Pros:

It was beachfront in Zona Romantica. We stayed in a suite which has a sea view in the adults only tower.

Cons:

Nothing. We did not eat here. There are so many restaurants and food vendors close by.

2026-03-25 via Nuitee
G
Gail solo_traveller us
9
I’ve stayed here several times and always enjoy the staff and location.
Pros:

I did not eat breakfast.

2026-03-19 via Nuitee
J
Jeffrey couple us
5
Nice location and basic hotel but beware not to lose your wrist band or oay $2000 mexican Pesos
Pros:

Location is in the Zona Romantica and very close the beach Pier which is surrounded by alot of restaurants and shops. Fast and easy check- in.

Cons:

The room was basic. They give one hand towel. No handsoap holder, no hair dryer. The safe in the room 606 is broken. No coffee maker in the room. The patio door doesnt lock the door. My friend lost his “wrist band” and the hotel made him pay $2000 pesos which is ridiculous.

2026-03-19 via Nuitee
R
Rudy couple us
8
2026-03-18 via Nuitee