THE SWAN hotel

Hotels
8.7 (287 reviews)
Jalan Mission , Sibu , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Wi-Fi issues
Limited parking space

Categories

Cleanliness
8.61
The rooms were reported as clean with a comfortable environment.
Service
8.98
Staff were frequently described as friendly, helpful, and attentive.
Location
9.12
Many reviews emphasized the hotel's proximity to markets and central areas.
Room Quality
8.57
Rooms were generally comfortable but some mentioned small sizes and furniture quality.
Amenities
8.5
Amenities like free laundry were praised, but Wi-Fi issues were noted.
Value for Money
8.56
Generally good value, especially noted for location and cleanliness.
Food and Beverage
8.61
Some comments on missed breakfast options but praised Sibu delicacies on offer.
Overall Experience
8.68
Overall positive experiences with minor points of improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:05

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities including a flat-screen TV and a private balcony boasting panoramic city views.

Delicious Dining Options
Start your day right with a scrumptious à la carte breakfast offered daily at our hotel.

Convenient Location
Located just 19 km from Sibu Airport, THE SWAN hotel offers easy access for travelers.

To enjoy a luxurious stay in Sibu, book now at THE SWAN hotel!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 287 reviews
Cleanliness: 8.61
Service: 8.98
Location: 9.12
Room Quality: 8.57
Amenities: 8.5
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
P
pang • solo_traveller • my
10
Pros:

采光好，舒适，床和沙发很舒服

Cons:

挪开沙发后面有垃圾，有跟前台服务生告知，有收拾了，服务态度好

2026-09-02 • via Nuitee
N
Nurain • solo_traveller • my
9
2026-09-02 • via Nuitee
A
Azayati • solo_traveller • my
10
Pros:

Lokasi di tengah bandar. Parking depan hotel .

2026-09-01 • via Nuitee
Y
Yi • solo_traveller • my
3
Ok for 1 night stay
Pros:

Location

Cons:

Room too small. Lack of basic things like tissue paper, fridge, hand soap at sink. Safe placed on floor- difficult to use especially for seniors.

2026-08-26 • via Nuitee
W
Wing • solo_traveller • my
8
Pros:

房间的环境不错

Cons:

没有电梯

2026-08-24 • via Nuitee
N
Nmiey • solo_traveller • my
2
2026-08-18 • via Nuitee
H
Haznida • extended_group • my
7
2026-08-09 • via Nuitee
H
Hui Leng • couple • sg
9
Will definitely recommend The Swan hotel.
Pros:

Location was good. 5 mins walk to Sibu central market & night market. KFC which is 24 hours just next to hotel. Many cafes, coffee shops and shops like pharmacies, supermarkets just 5-10 mins walk. Sibu heritage Center & Parkson dept mall 15 mins walk away. Nice park & Sibu promenade just next to hotel. Rooms were modern, new and very clean, staff were very helpful & friendly. Bed & pillows were comfy. Restaurant next to hotel serves good meals like Wine chicken soup mee Sua & wide range for Sibu food.

Cons:

Nothing

2026-08-02 • via Nuitee
J
Jordan • solo_traveller • my
10
2026-08-02 • via Nuitee
C
Christian Favre • couple • fr
10
Pros:

Staff extremely kind

2026-08-02 • via Nuitee
M
Michael • couple • my
9
2026-07-22 • via Nuitee
G
Gail • solo_traveller • au
10
Pros:

This immaculate hotel is really well located to pop out to the central market. The staff could not have been more helpful in every small detail
We loved the large white towels and spotless m modern shower room.

2026-07-20 • via Nuitee
T
Tiong • family_with_children • my
10
2026-07-20 • via Nuitee
T
Ting Tiam • couple • my
10
Excellent
Pros:

Very unique compare to other

Cons:

No

2026-07-12 • via Nuitee
M
Mohammad Yudy Bin • couple • my
8
2026-07-11 • via Nuitee
J
Jeremy • solo_traveller • hk
7
2026-07-10 • via Nuitee
C
Chan • solo_traveller • my
10
2026-06-25 • via Nuitee
S
Shalihen • solo_traveller • my
9
2026-06-17 • via Nuitee
A
Amanda • couple • my
5
2026-06-15 • via Nuitee
K
Kinghien • solo_traveller • gb
8
2026-06-09 • via Nuitee