The Social Hub San Sebastián

Hotels
8.8 (6390 reviews)
Hermanos Otamendi 11, barrio de Riberas de Loiola , San Sebastián , es

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues in shared areas
Slightly distant from the city center

Categories

Cleanliness
7.8
Common issues with cleanliness in shared areas.
Service
9.3
Staff is consistently friendly and helpful, enhancing the stay.
Location
8.3
Convenient access to transport despite being slightly out of the city center.
Room Quality
8.8
Rooms described as modern, spacious, and comfortable.
Amenities
9.3
Great facilities including restaurant, bar, and coworking space.
Value for Money
8.8
Good value considering the quality and services offered.
Food and Beverage
9.3
Highly praised breakfast and overall dining experience.
Overall Experience
8.8
General positive sentiment with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:38

Property Description

Modern Accommodations:
Experience stylish and comfortable air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and a private bathroom, providing the perfect retreat during your stay.

Outstanding Facilities:
Enjoy access to a fitness centre, terrace with city views, and a shared lounge where you can unwind and socialize. Indulge in delicious meals at the on-site restaurant or sip on cocktails at the bar for a complete dining experience.

Convenient Location:
Situated just 2.2 km from La Concha Beach, our hotel offers easy access to Zurriola Beach and popular attractions like Victoria Eugenia Theatre. With complimentary WiFi and a 24-hour front desk, your stay in Donostia-San Sebastián is guaranteed to be seamless. Book now for an unforgettable stay!

Important information:

1. Don't forget we are a cash-free hotel. We accept all kinds of cards, but coins? Not our thing!
2. We will ask you to show us your credit card upon check-in. The name on the credit card should match the name on your identification document (ID or passport) presented upon check-in. Both the credit card and the identification document must be presented physically (i.e., no pictures or copies allowed).
3. Cancellation policies may differ according to the selected room type. Please enter the dates of your stay and check the policy of your preferred room and conditions. Questions? Get in touch with us!
4. Prepayment policies may differ according to the selected preferences. Please enter the dates of your stay and check the policy of your preferred room and payment conditions. Nonrefundable bookings will be charged directly after booking. Flexible bookings will be charged at midnight before your day of arrival. The credit card used to make the booking will be charged with the total amount of the reservation through an automatic payment.
5. When booking more than 9 rooms or more than 18 people, or more than 5 rooms for stays exceeding 7 nights, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.
6. Your room is cleaned daily with towels and sheets changed every third day. Please consider reusing your towels by hanging them up in the bathroom. This helps us save up to 60 liters of water per stay.
7. Unfortunately, we do not allow pets in your room. Guide/assistance dogs are permitted on request, please contact the property for confirmation.
8. Please note that all special requests are subject to availability.
9. Smoking inside the hotel is prohibited and only allowed in designated outdoor spaces.
10. Community spaces: Your stay at The Social Hub comes with many perks. Explore all the facilities The Social Hub San Sebastián offers.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
11.a €50 pre-authorization will be placed on your card at check-in to cover any potential incidentals. This amount is temporarily reserved and will be released after your stay.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 6390 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.3
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
S
Sander solo_traveller nl
6
Oké
Pros:

Schone nieuwe kamer

Cons:

De prijs en er waren geen plaatsen beschikbaar bij het zwembad. Het ontbijt was goed, maar heel erg druk. Tip om vroeg te ontbijten . Heen moesten we lang wachten op een taxi, terug was er geen taxi of Uber te krijgen. Hou er dus rekening mee dat je ‘s avonds laat terug moet lopen en dat is minimaal een half uur

2026-07-25 via Nuitee
I
INWIDEKO family_with_children be
9
Leuke vibe, fijn zwembad, uitgebreid ontbijt.
Pros:

Leuke hotelvibe. Fijn rooftopzwembad waar je even kon verfrissen. Handdoeken aanwezig aan het zwembad. Ontbijt was erg uitgebreid.

Cons:

De ligging is ca 30 min stappen tot het centrum. Leuke wandeling door een park.

2026-07-25 via Nuitee
R
Rengifo couple es
10
2026-07-25 via Nuitee
L
Liesbeth couple nl
8
Aangenaam verblijf
Pros:

Vriendelijk personeel, veel vermaak mogelijkheden (rooftop pool, pingpong, eten e.d.), ruime kamer, redelijk goede ligging (20-25 min naar oude centrum/hoofdstrand)

Cons:

Licht schimmel in badkamer

2026-07-25 via Nuitee
D
Delphine solo_traveller fr
8
2026-07-25 via Nuitee
M
Manuela family_with_children de
6
2026-07-25 via Nuitee
A
Alba solo_traveller es
8
Pros:

Me gustó el ambiente del hotel. Y el restaurante.
La ubicación está a 30min caminando del centro, pero hay una línea de autobús al lado que conecta con el centro de la ciudad.

Cons:

La habitación bien, pero no había enchufe en mi lado de la cama.
El horario del restaurante es muy reducido.
A las 22.00h termina la hora de la cena y estamos en verano, no pudimos cenar.

2026-07-25 via Nuitee
E
Eugenie family_with_children ch
9
2026-07-25 via Nuitee
J
John couple gb
10
Stylistic 'different' hotel, excellent facilities, secure parking and easy public transport to town
Pros:

Location great, just a little out of the main centre - but very easy to reach the Old Town by foot, taxi or bus (bus stop to town is just a few minutes walk and so convenient and reliable)
Located in nice area (mix of offices and flats) with some bars and other essential amenities such as pharmacy, coffee shops and good mix of mini-markets and grocery
Great style overall to the hotel - not your usual boring chain hotel
Great Reception staff
Secure and spacious underground parking - a little expensive for the 5-night stay, but overall great to have that convenience and peace of mind
Great extras - like being able to do any laundry on-site via the hotel app, washing and drying and also ironing stations
Fabulous gym area
Good overall breakfast
Nice breakfast and bar area
Good free wifi
Room (Queen standard) had everything we needed, including good bathroom with rain shower and in-room safe

Cons:

Difficult to fault anything!
Maybe a few more USB sockets please
And don't forget that girls need to be able to sit down in front of a good mirror and plug in their hairdryer and straighteners - we could just about engineer this, but just like most hotels this seems to be an oversight by the designers
Maybe a little more choice at breakfast e.g. an omelette station
How about at least one decent movie channel in English? BBC World News was about all we got
Need one more rail in the shower area for safety

2026-07-25 via Nuitee
D
Dani couple nl
9
Uitstekend hotel met veel en goede voorzieningen
Pros:

Vriendelijk, behulpzaam personeel. Waren veel goede facaliteiten. Zwembad was een grote pluspunt

2026-07-24 via Nuitee
A
Alicia couple us
10
Fun Stay!
Pros:

The pool was a nice touch! The laundry was a life saver! Very fun concept, the air conditioning was great during the hot days. Staff was friendly!

Cons:

It is far from the center, but there is a bus stop very close and taxis are reasonable.

2026-07-24 via Nuitee
A
Andreas couple au
8
Pros:

Friendly staff

2026-07-24 via Nuitee
M
Mieke Andries solo_traveller be
10
Pros:

The setting

Cons:

Niets

2026-07-23 via Nuitee
K
Kirill solo_traveller ru
10
Pros:

Место отличное. Я доволен и рад что выбрал этот отель.

Cons:

Иногда возникают очереди у лифта. Можно долго ждать чтобы уехать.

2026-07-23 via Nuitee
V
Valentina solo_traveller nl
9
2026-07-23 via Nuitee
U
Udaya couple se
7
Ett hotell som lever upp till sin prisklass.Inget unikt. Funkar bra för en kort vistelse.
Pros:

Det mesta levde upp tio de förväntningar vi hade, både gällande boendet, frukostbuffén, bekvämligheten och servicen.

Cons:

Svårt att utnyttja de många möjligheter och utbuden av aktiviteter på anläggningen, då låssystemet gör att man hela tiden måste vänta på en hiss som inte sjävklart gick till det våningsplan man önskade. Detta är en upplevelse som många hotellgäster upplevde som vi träffade på.
Ett dumt och komplicerat sätt att man hela tiden behöver ha ett elektroniskt låskort för att ta sig upp och ner för de olika våningsplanen och in i hotellrummet. Då vi vid två tillfällen blev inlåsta i hissen då vårt elektriska låskort inte fungerade. Blev ifrågasatta då vi behövde byta ut de kort som ej fungerade. Blev ifrågasatt av personalen varför vi hade två
låskort då vi är ett par som bor tillsammans i samma hotellrum.

2026-07-23 via Nuitee
M
Mark couple nl
9
Mooi hotel, jammer dat het toch wat verder uit oude centrum was, maar in de stad was te duur
Pros:

het hotel was schoon, milieubewust (alhoewel sommige lampen wel erg lang branden, terwijl niemand in die ruimtes aanwezig was). zwembad op dak met lounge stoelen was leuk detail.

Cons:

Wij hadden alleen ontbijt buffet op maandag, het was druk. Niet alle tafeltjes waren afgeruimd, ons tafeltje was erg klein en het buffet was op sommige elementen al op en werd niet meer aangevuld, terwijl ontbijt nog ruim half uur doorging. Ze smaak van de producten was wel goed.

2026-07-22 via Nuitee
S
Sophie family_with_children gb
8
2026-07-22 via Nuitee
J
Jurriaan couple nl
8
2026-07-22 via Nuitee
A
Anqi couple hk
8
2026-07-22 via Nuitee