The Casa Hotel, Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.6 (1260 reviews)
Handford Lane , Yateley , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Delicious food
Cons:
Cleanliness issues
Rooms need upgrades
Amenities lacking

Categories

Cleanliness
6.93
One review noted cleanliness but mentioned a wet patch on the bed.
Service
8.4
Staff were described as helpful and friendly across multiple reviews.
Location
8.44
Location was positively mentioned in various reviews.
Room Quality
6.89
Some reviews noted comfort but also mentioned rooms needing upgrades.
Amenities
6.42
Some amenities were lacking; specific mention of facilities not being available.
Value for Money
7.88
Value for money was positively mentioned, indicating satisfaction.
Food and Beverage
8.43
Food received positive comments, particularly about dinner and breakfast.
Overall Experience
7.4
Mixed feelings with some disappointments but several enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:12

Property Description

Historic Charm and Modern Comfort

Authentic Italian Dining Experience

Spacious Rooms and Suites

Experience the perfect blend of historic charm and modern comfort at The Casa Hotel-Yateley. Indulge in authentic Italian cuisine at the renowned Sapori di Casa restaurant and unwind in the charming bar with original oak beams and a cozy fireplace. The spacious rooms and suites, furnished to a high standard, offer a serene retreat with modern amenities. With a function room accommodating up to 150 guests, this hotel is ideal for events and conveniently located near major cities. Book now for a delightful stay at The Casa Hotel-Yateley, Farnborough.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1260 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 7.4
D
Darren couple gb
9
2026-06-06 via Nuitee
A
Alison couple gb
7
Suited out needs
Pros:

Convenient for us

Cons:

Not able to leave bags early. No help given to book a taxi. Shower was very poor and toilet didn’t flush well

2026-06-01 via Nuitee
S
Steven solo_traveller gb
3
Poor poor room, not value for money, very disappointed
Pros:

Showe was poor, no air-conditioning, 1 stand alone fan, room was stifling, no toilet brush, taps in sink weren't up to scratch, poor poor room, very disappointed overall

Cons:

Location

2026-05-31 via Nuitee
S
SteveM couple nz
8
Pros:

Was a place place for us to rest up after 24 hours flying before traveling further afield. Was ideal for this. Breakfasts were excellent. Bed was comfortable.

Cons:

Older hotel , so a little run down. Stayed during some of the hottest days of the year and only cooling options were a small fan.

2026-05-30 via Nuitee
S
Sandra solo_traveller gb
10
2026-05-30 via Nuitee
L
Lorraine couple gb
6
2026-05-29 via Nuitee
H
Hilary solo_traveller gb
10
Excellent all round.
Pros:

Everything was great. Thank you all for a very pleasant stay.

Cons:

Nothing. Comfortable bed, great en-suite , great choice of breakfast selections. Beautiful outside facilities with plenty of seating options. Ample parking.

2026-05-28 via Nuitee
W
Will couple gb
7
2026-05-28 via Nuitee
T
Tanya solo_traveller gb
8
2026-05-25 via Nuitee
R
Rebecca solo_traveller gb
8
2026-05-21 via Nuitee
V
Vicky solo_traveller gb
5
Pros:

The he location was ideal

2026-05-21 via Nuitee
G
Gillian solo_traveller gb
8
Good value
Pros:

Quite good parking

Cons:

Tired and need of a refresh

2026-05-20 via Nuitee
G
Garry solo_traveller gb
9
Fine and happy to return
2026-05-20 via Nuitee
P
Paul couple gb
6
Average but OK.
Pros:

Staff were very friendly and the waiter (a Spanish chap) was great. The room was quiet and bed comfortable. Shower nice and warm too, and room was a reasonable size.

Cons:

My toilet seat was broken, and the cistern loose. A light fitting was also broken. The TV was locked and only showed three channels, and I don’t have a huge interest in BBC Alba or BBC3… generally a bit run down. Staff were very receptive but unable to resolve so a very boring night and very careful use of the toilet!

The food in the restaurant was OK; nothing special and quite dry.

2026-05-19 via Nuitee
S
Sofia solo_traveller gb
7
2026-05-19 via Nuitee
S
STEVE couple gb
7
It’s great to see such friendly staff and it was ok for one night.
Pros:

All of the staff were welcoming and friendly. The room was clean and the bed was comfortable. The shower was very good.

Cons:

Noisy plumbing. Outdated and worn decor in the room for the price.

2026-05-17 via Nuitee
B
Ben couple gb
9
Very enjoyable stay .
Pros:

The location & setting was lovely .
The young lady on the desk was exceptional - nothing was too much trouble, she is definitely an asset to the hotel . ( Our stay was 13-14 May)

Cons:

More egg choices for the breakfast - bigger juice glasses & something to put the milk in for tea .

2026-05-15 via Nuitee
S
Stacey couple gb
10
2026-05-12 via Nuitee
D
Denise couple gb
5
One night only
Pros:

Friendly staff. Room was ok. Started very quiet. Tele was a good size.

Cons:

The room was ok for one night, would not like to stay any longer. The bed was ok, pillows were not very comfortable. Tea and coffee tray was not enough, only two milks so could only have one drink before breakfast. We found the room and the hotel very cold no heating on , unable to turn radiator on to warm room up. Hotel was very noisy early in the morning. The breakfast was fine. Just very cold in restaurant. Overall our stay was ok, would not want to stay again.

2026-05-12 via Nuitee
S
Stephen couple gb
7
No hesitation in recommending the property. Good value for money.
Pros:

Good value for money.

Cons:

The bar.

2026-05-12 via Nuitee