The Suites Inn Hotel Birmingham Merry Hill

Hotels
8.7 (256 reviews)
132 Pensnett Road , Brettell Lane , gb

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean
Spacious
Comfortable
Excellent Service
Great Location
Cons:
Deposit Issues
Slow Internet
Missing Kitchen Utensils

Categories

Cleanliness
8.41
Most reviews mention the property is clean, but there were complaints about a full bin and a wet mop smell upon entry.
Service
9.18
Staff were noted as friendly and helpful, contributing to a positive experience overall.
Location
9.02
Multiple reviews highlight excellent location, particularly for its quietness and convenience.
Room Quality
8.67
Rooms are described as spacious and comfortable, but some issues were reported regarding bed softness.
Amenities
8.5
Amenities were mostly satisfactory, though some guests noted a lack of sufficient kitchen utensils.
Value for Money
8.76
Reviewers mentioned good value for the price, but some complained about unexpected deposit charges.
Food and Beverage
8.21
No specific mentions in the reviews; thus rated as standard quality for this hotel tier.
Overall Experience
8.88
Most guests left very positive feedback about their stay with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:48

Property Description

Modern Accommodation

Experience a comfortable stay at The Suites Inn Hotel Birmingham Merry Hill, offering sleek rooms with a flat-screen TV, private bathroom, and convenient amenities for a relaxing stay.

Convenient Location

Situated just 19 km away from popular attractions such as Broad Street and Winterbourne House and Garden, our hotel provides easy access to key destinations in Birmingham.

Exceptional Service

Enjoy the convenience of a 24-hour front desk and personalized service throughout your stay. Book your stay now at The Suites Inn Hotel Birmingham Merry Hill for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 256 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.02
Room Quality: 8.67
Amenities: 8.5
Value for Money: 8.76
Food and Beverage: 8.21
Overall Experience: 8.88
J
Jody couple gb
10
Pros:

Everything was great.

2026-06-06 via Nuitee
M
Mike couple gb
9
2026-06-06 via Nuitee
A
Albertslo solo_traveller gb
10
Pros:

I'm a returning customer and always had best service provided
Thanks
Best regards Albert

2026-06-06 via Nuitee
Z
Zahid solo_traveller gb
10
2026-06-05 via Nuitee
R
Rob solo_traveller gb
8
2026-06-01 via Nuitee
Z
Zaphania couple gb
8
2026-05-31 via Nuitee
C
cameron solo_traveller gb
10
Pros:

The room

Cons:

Facilities like the body wash and shampoo did not do the job properly.

2026-05-28 via Nuitee
L
Lunga solo_traveller gb
10
2026-05-28 via Nuitee
N
Naida couple gb
10
Amazing stay overall
Pros:

Cleanliness, parking, staff.

Cons:

I feel like we could have a later checkout. It’s 10am. Most places checkout 11am/12pm

2026-05-25 via Nuitee
D
Donavon solo_traveller gb
10
2026-05-22 via Nuitee
A
anne-marie couple gb
8
Pros:

Very clean and spacious.
Free parking.
Very quiet so good nights sleep

Cons:

No bedding for sofa bed. I stayed with my adult daughter so we were going to sleep separately but was told we would need to pay extra £20 for extra bedding for sofa bed. I could have bought a duvet for £20! Wr shared the bed!

2026-05-19 via Nuitee
S
Stuart couple gb
10
Loved the night overall
Pros:

Very clean and modern with spacious rooms

Cons:

Felt lost in the area like didn’t belong there

2026-05-17 via Nuitee
N
Nicholas solo_traveller gb
3
Never again
Pros:

Bed was comfortable

Cons:

Tea, coffee, sugar available but no milk. I asked about milk at reception. I was told I could walk 10 minutes to the local Onestop.

The whole place is a bit soulless, and miserable. Not worth the money. No breakfast available.

2026-05-15 via Nuitee
T
Timothy solo_traveller gb
8
2026-05-14 via Nuitee
L
L.I couple gb
1
Pros:

Nothing

Cons:

Rude

2026-05-07 via Nuitee
M
Manyowa solo_traveller gb
10
2026-05-04 via Nuitee
S
Shigoree couple gb
10
2026-05-04 via Nuitee
A
Amber solo_traveller gb
9
Lovely Clean Hotel
Pros:

Lovely small hotel for business users and contractors. The parking is private and safe. The rooms are comfortable and very clean too. It's located right by a park so ideal to stretch your legs as there isn't much else around the property within walking distance.

Cons:

The tv wasn't working and the rooms were very humid but nothing terrible!

2026-04-28 via Nuitee
L
Lunga solo_traveller gb
10
Pros:

The young lady at reception is very friendly and helpful

Cons:

Rooms are very clean and tidy

2026-04-22 via Nuitee
L
Lunga solo_traveller gb
10
2026-04-22 via Nuitee