La Perla Hotel

Hotels
8.9 (181 reviews)
Camino Isla del Guindo S / N , Santa Cruz , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and beautiful location
Delicious breakfast options
Cons:
Noise from adjacent rooms
Suggestions for more cleanliness in common areas
Concerns over tipping practices

Categories

Cleanliness
8.68
Rooms and facilities reported as very clean, but some guests mentioned issues with noise and elements of maintenance.
Service
9.15
Guests reported very attentive and friendly staff throughout their stay.
Location
9.19
Many guests appreciated the tranquil and beautiful location of the hotel.
Room Quality
8.64
Rooms described as comfortable and spacious, though some reports of noise from adjacent rooms.
Amenities
8.67
Good amenities provided, but suggestions for more cleanliness in common areas.
Value for Money
8.63
Good value based on quality but some indicated pricey aspects for what is offered.
Food and Beverage
9.18
Food, especially breakfast, was frequently praised for being extensive and delicious.
Overall Experience
9.05
Overall positive experiences reported; minor issues did not diminish the enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Tranquil Oasis in Santa Cruz Wine Region

La Perla Hotel offers a serene escape in the heart of Santa Cruz's renowned wine region. Luxurious Comfort awaits in our soundproof rooms equipped with modern amenities. Indulge in a delicious buffet breakfast before exploring nearby vineyards and attractions.

First-Class Facilities

Experience top-notch service with 24-hour reception, free parking, and a reservation desk for vineyard tours. Relax in the park, take a dip in the pool, or unwind in the common spaces.

Convenience at Your Fingertips

Located near the city center, guests have easy access to the main square, casino, and restaurants. Let us enhance your stay with personalized attention and a seamless booking process.

Important information:

Please note smoking is not permitted at La Perla Hotel or on the property grounds.

Children must pay full accommodations rates at this property. The only exception is for children under 6 years of age being accommodated in existing bed in one of the King rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 181 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.05
E
Emilia • couple • cl
8
Buen lugar
Pros:

El personal es excelente .

2026-08-14 • via Nuitee
D
Davi • couple • au
10
2026-08-13 • via Nuitee
A
ALEXIS • family_with_children • cl
10
Pros:

El personal demasiado amables todos, todo era limpio y de buena calidad

2026-08-06 • via Nuitee
F
Francisco • couple • cl
7
2026-08-02 • via Nuitee
D
Dra. Ana Ines Salto • solo_traveller • py
10
2026-07-16 • via Nuitee
A
Adriana • family_with_children • cl
10
Pros:

Las instalaciones muy lindas, el lugar es muy acogedor, buen servicio y buen desayuno. A la próxima iremos mas días.

2026-07-13 • via Nuitee
V
victor • couple • cl
8
2026-07-12 • via Nuitee
L
Leonel • extended_group • br
10
Me senti acolhido.
Pros:

Chegamos as 21:00 e fomos extremamente bem recebidos. Pessoal de bem com a vida, cuidaram de todos nós, chegamos com 7 crianças, foram super gentis conosco. No outro dia pela manha fomos surpreendidos com um excelente café da manha, fizeram ovos para todos nos, preparam tudo que pedimos, sempre com muita satisfação em atender. Ficamos muito agradecidos pela receptividade e por todo o atendimento. RECOMENDO.

Cons:

Local maravilhoso, gostaríamos de ter ficado mais tempo. Não tenho nada de ruim para falar sobre esse lugar ou sobre qualquer atendente. Parabens a todos.

2026-07-10 • via Nuitee
S
Samuel • couple • br
10
2026-07-08 • via Nuitee
T
Talca • solo_traveller • cl
10
2026-07-06 • via Nuitee
C
Cristián • couple • cl
9
Pros:

El desayuno y comodidad

Cons:

La ubicación

2026-07-06 • via Nuitee
L
Lobos • family_with_children • cl
10
Excelente todo
Pros:

Las instalaciones y amabilidad de las personas

Cons:

Podrían vender comida o algo para cenar

2026-07-02 • via Nuitee
J
Juan pablo ma • couple • cl
9
2026-06-15 • via Nuitee
G
Godoy Peña • solo_traveller • cl
8
Pros:

Siempre un gran lugar do de alojar

Cons:

Aires acondicionados muy ruidosos
Falta mantenimiento

2026-06-15 • via Nuitee
C
Cristóbal Huerta • solo_traveller • cl
9
Pros:

Ubicación y espacio

Cons:

Humedad

2026-06-11 • via Nuitee
F
Felipe Francisco • family_with_children • cl
9
Pros:

La atención

Cons:

Ciertos detalles que podrían destacar mucho mejor como dejar aguas embotelladas, tener enchufes en la parte de la habitación que tiene segundo piso

2026-06-06 • via Nuitee
M
Monica • solo_traveller • cl
10
Pros:

Muy acogedor el hotel, todo climatizado, camas confortables, rico desayuno con huevos preparados según el gusto del pasajero.

Cons:

Nada

2026-05-31 • via Nuitee
C
Catalina • couple • cl
9
Pros:

Cama comoda, la habitación en general

Cons:

No era posible moverse en los alrededores caminando, queda lejos de la ciudad.

2026-05-28 • via Nuitee
S
Santana • couple • cl
8
2026-05-26 • via Nuitee
F
FELI • solo_traveller • cl
10
2026-05-25 • via Nuitee