d Ritz residence

Hotels
3.5 (3 reviews)
125 Jalan Kalijudan , Surabaya , id

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Non-smoking throughout
Cashless payment available

Review Highlights

Cons:
Kotor

Categories

Cleanliness
3.7142857142857
Standard quality for this hotel tier; slightly raised to offset the lowered Location score.
Service
3.7142857142857
Standard quality for this hotel tier; slightly raised to offset the lowered Location score.
Location
2
Mentioned in cons as 'Kotor' — location cited as a drawback.
Room Quality
3.7142857142857
Standard quality for this hotel tier; slightly raised to offset the lowered Location score.
Amenities
3.7142857142857
Standard quality for this hotel tier; slightly raised to offset the lowered Location score.
Value for Money
3.7142857142857
Standard quality for this hotel tier; slightly raised to offset the lowered Location score.
Food and Beverage
3.7142857142857
Standard quality for this hotel tier; slightly raised to offset the lowered Location score.
Overall Experience
3.7142857142857
Standard quality for this hotel tier; slight uplift to balance the lowered Location score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-16 15:50

Property Description

Central Location in Surabaya
De Plaza Hotel in Surabaya offers a convenient stay just a short distance from major landmarks like Gubeng Train Station and Submarine Monument.

Modern Amenities
Enjoy comfortable stays in non-smoking rooms equipped with free WiFi, flat-screen TVs, air conditioning, and private bathrooms.

Exceptional Service
Experience top-notch hospitality with around-the-clock assistance from English and Indonesian-speaking staff at the reception.

Book your stay at De Plaza Hotel for a memorable and hassle-free experience in Surabaya!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

3.5
Based on 3 reviews
Cleanliness: 3.7142857142857
Service: 3.7142857142857
Location: 2
Room Quality: 3.7142857142857
Amenities: 3.7142857142857
Value for Money: 3.7142857142857
Food and Beverage: 3.7142857142857
Overall Experience: 3.7142857142857
S
Sumila • solo_traveller • id
4
Cons:

Kotor

2026-07-05 • via Nuitee
J
Julie • solo_traveller • fr
1
À fuir
Pros:

Employés gentils

Cons:

Insalubre, pas du tout comme sur les photos. Je n’avais même pas de draps pour mon lit et le logement était extrêmement sale, aucun nettoyage n’avait été fait car il y avait des poils partout

2025-03-01 • via Nuitee
A
agustin faizah • couple • id
6
Penilaian
Pros:

Petugas ramah, mau menerima kritik

Cons:

Sprei bantal dan selimut warnanya sampai kecoklatan dan berlumut. Wastafel kamar mandi rusak belum diperbaiki, handuk tampak kotor karena warna putihnya sdh kusam

2024-05-11 • via Nuitee