Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good Location
Great Breakfast
Cons:
Old Rooms
High Prices

Categories

Cleanliness
7.46
Multiple mentions of cleanliness issues and room condition.
Service
8.43
Staff is friendly, but there were mentions of inconsistent service quality.
Location
8.97
Consistently praised across reviews for being near beach and attractions.
Room Quality
7.42
Mixed reviews; some rooms old and needing renovation.
Amenities
7.95
Good breakfast and pool, but some amenities are not well-maintained.
Value for Money
6.91
Some guests felt the price was too high for the quality offered.
Food and Beverage
8.96
Breakfast was highly praised with a good selection.
Overall Experience
7.93
Overall a good stay with some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:34

Property Description

Luxurious European Style with Thai Hospitality:
Experience the perfect blend of classical European design and Thai warmth at The Empress Hotel.

Unwind in Style:
Indulge in the sauna or relax in the outdoor garden spa pool, offering a tranquil oasis within the bustling city.

Convenience at Your Fingertips:
With free WiFi, kitchenettes, and proximity to Central Festival Shopping Mall and the beach, The Empress Hotel ensures a seamless stay for both leisure and business travelers.

Book now to immerse yourself in luxury and comfort at The Empress Hotel.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property or guest may be asked to pay with alternative method.

Please note that the restaurant is closed for renovation from 12 Mar 2020 onward.

Please note that the swimming pool will be under renovation from 1st -20th July 2024. The swimming pool will be out of service during this period.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 11 years old and over stay for THB 900 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1772 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 8.96
Overall Experience: 7.93
L
Leif Birger • solo_traveller • no
7
Pros:

Nærheten til strand ,shopping , Hyggelige personal og egentlig over snittet god frokost. Eneste ønske er at personalet kan snakke mer engelsk til turister. Egentlig bare fint opphold.

Cons:

Kan snakke mer engelsk til turister. ❤️🙏

2026-05-30 • via Nuitee
A
ali alshaban • solo_traveller • kw
9
Pros:

الموقع ممتااااااز

2026-05-29 • via Nuitee
C
Chris • couple • gb
10
The location on Beach road made walking to the Bars & restaurants really easy
Pros:

The room was really comfortable with extra large bed, large bath & seperate shower.
Excellent view over the pool & sea worth spending the extra money.
Great location.

2026-05-27 • via Nuitee
A
Ashim • family_with_children • in
9
Pros:

Location - excellent
Breakfast - very good
Room - very good

2026-05-27 • via Nuitee
J
Joe • couple • us
9
2026-05-25 • via Nuitee
H
Hojat • couple • gb
8
Overall, this hotel is in good condition, the staff is extremely kind and friendly, it has good accessibility in terms o
Pros:

It was very clean, accessible, great staff, great location, good service

Cons:

Power electric time to time fails, The electricity went out from time to time, the air conditioning switches in the rooms were worn out and out of order.

The elevator buttons are not working properly and the elevator button cover is loose.

The smell of toilet sewage comes into the room. Which made me and my roommate sick and we got an infectious virus halfway through our trip.

2026-05-22 • via Nuitee
R
Richard • couple • us
10
Simply Great
Pros:

Can’t find anything wrong at all with this facility!!Cant wait for return!

2026-05-13 • via Nuitee
G
Gerhard • solo_traveller • at
8
Pros:

Spacious room, pool area

2026-05-12 • via Nuitee
G
Gustavo • extended_group • jp
10
Beach Town Vibes
Pros:

The buffet breakfast and proximity to the beach and many of the attractions.

Cons:

N/A

2026-05-10 • via Nuitee
C
Charles • couple • us
9
Pros:

Great location 👌

Cons:

The rooms were a little worn

2026-05-09 • via Nuitee
טטיאנה • solo_traveller • il
1
2026-05-06 • via Nuitee
V
Vijay Antony Raj • solo_traveller • gb
10
Pros:

L K EMPRESS is,always my first choice.

Cons:

Nothing to say .

2026-04-30 • via Nuitee
R
Raja • solo_traveller • my
6
2026-04-29 • via Nuitee
4
420 man • solo_traveller • gb
10
exceptional
Pros:

excellent location in front of beach really big room clean and staff are very helpful

Cons:

breakfast need more english option

2026-04-28 • via Nuitee
4
420 man • solo_traveller • gb
9
expectational
Pros:

great location close to everything but breakfast was not a good option if you are english but it did not matter the hotel was perfect every where else

Cons:

breakfast

2026-04-28 • via Nuitee
4
420 man • solo_traveller • gb
10
exceptional
Pros:

excellent location close to everything the room is really big hotel was perfect not for family's for couples and singles

Cons:

breakfast need more english options

2026-04-28 • via Nuitee
H
hacı hüseyin • solo_traveller • tr
8
2026-04-27 • via Nuitee
B
Brajesh • couple • in
6
2026-04-25 • via Nuitee
M
Melvyn • solo_traveller • gb
8
Very happy to return there as I did enjoy my stay at this hotel.
Pros:

Close to everything.

Cons:

Nothing.

2026-04-23 • via Nuitee
M
Malachy • extended_group • gb
10
2026-04-22 • via Nuitee