Casa Arkana Zicatela by Grupo Amber

Hotels
8.5 (50 reviews)
Fresnos , Brisas de Zicatela , mx

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Car hire
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Review Highlights

Pros:
Friendly staff
Comfortable accommodations
Clean environment
Cons:
Bad smell in room
Limited dining options
Noise issues in some rooms

Categories

Cleanliness
7.33
Several mentions of unpleasant odors and issues with towels.
Service
9.8
The staff is described as friendly and helpful.
Location
8.34
Isolated location with no nearby amenities; suitable for those seeking tranquility.
Room Quality
8.79
Generally comfortable but complaints about softness of beds and cramped for three.
Amenities
7.82
Good facilities but lack of food options was noted.
Value for Money
9.78
Perceived as a good value considering staff service and clean accommodations.
Food and Beverage
6.83
Limited food options and no healthy choices available.
Overall Experience
9.3
Despite some negatives, guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:45

Property Description

Scenic Location
Nestled just 70 meters from Zicatela Beach, Casa Arkana Zicatela by Grupo Amber offers a picturesque setting for your vacation. Explore the nearby Marinero Beach just 2.3 km away for a day of sun and surf.

Comfortable Accommodations
Relax in our air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and private bathrooms. Upgrade to a room with a kitchen to enjoy the convenience of preparing your own meals during your stay.

Relaxing Amenities
Unwind by the outdoor swimming pool or soak up the sun on the terrace. Enjoy a snack from the on-site bar or socialize in the shared lounge area. Our attentive staff, fluent in English and Spanish, are available 24/7 to ensure a seamless stay.

Book now for a memorable beach getaway at Casa Arkana Zicatela by Grupo Amber!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 50 reviews
Cleanliness: 7.33
Service: 9.8
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 9.78
Food and Beverage: 6.83
Overall Experience: 9.3
W
Weber • family_with_children • mx
10
Lugar de paz
Cons:

Cafetera en la habitación

2026-07-24 • via Nuitee
C
Carlos • extended_group • mx
10
Spectacular, highly recommended
Pros:

Clean, exceptional staff, great location

2026-07-20 • via Nuitee
K
Karla • extended_group • mx
9
Pros:

Excelente lugar

Cons:

La distancia de la playa principal

2026-05-31 • via Nuitee
T
Tommaso • solo_traveller • it
6
2026-05-23 • via Nuitee
K
Kate • family_with_children • au
9
2026-04-20 • via Nuitee
M
Monica • couple • us
10
Good location
Pros:

Price was very reasonable

Cons:

Lack of ceiling fans, this will help getting ventilation with out the need or turning the AC on

2026-04-20 • via Nuitee
G
Guillermo • couple • es
6
Por el mismo precio hay alternativas mucho mejores
Pros:

Ubicación. Limpio. Cama muy cómoda. Habitación grande.

Cons:

veníamos en pareja y coincidimos con grupos de jóvenes que venían a salir de fiesta y una despedida de soltero. Estos fumaban y bebían alcohol en la única que piscina que había. Al ser muy pequeña la monopolizaban todo el dia. Además traían sus altavoces poniendo la música muy alta. no pudimos hacer la siesta ningún día. Nos quejamos a la secretaria del hotel y no quiso hacer nada. Fue un poco desagradable.En las normas del Hotel ponía expresamente que estaba prohibido beber alcohol, fumar y chillar ... No supieron gestionar el asunto.

Tampoco entiendo porque no ponen una cortina en la habitación? Era imposible tapar la luz que entraba por la terraza... (adjunto foto)

2026-04-06 • via Nuitee
M
Michael • couple • es
10
2026-03-31 • via Nuitee
R
RichardMo1976 • couple • gb
10
Pros:

Friendly welcome.
Located in middle of Zicatela beach so lovely beach walks to both Centro and Punta.
Very clean room, in fact spotless.
Room size was huge with enough storage space for all our belongings.
Excellent fridge facility with cold beer and soft drinks at very reasonable pricing. Small snacks were also available.
Pool area was excellent with great views of ocean and sunsets.

Cons:

Nothing at all.

2026-03-29 • via Nuitee
J
Jessica Jazmin Quintero Bonito • couple • mx
10
Casa Arkana top 3 de zicatela
Pros:

La zona en donde se encuentra el lugar, la cama super cómodas y las instalaciones limpias

Cons:

Sin queja alguna

2026-03-17 • via Nuitee
H
Hugo • family_with_children • co
9
2026-03-16 • via Nuitee
L
Lola • extended_group • fr
9
très agréable, dans une zone calme qui permet de rejoindre les zones animées rapidement à pied.
2026-03-13 • via Nuitee
S
SergioMontes22 • family_with_children • cl
8
Si te gusta Puerto escondido, esta es buena opción
Pros:

El hotel está muy bueno, limpio y relativamente bien ubicado (distancia caminable a Zicatela y Punta Zicatela)l Las habitaciones son buenas y cómodas.

Cons:

Si se quiere ir a las playas que están mejor para el baño, hay que tomar taxis de 15-20 minutos. La playa frente al hotel es linda, pero no sirve para el baño.

2026-02-27 • via Nuitee
V
Vicente • family_with_children • mx
9
Excelente estancia
Pros:

Excelente lugar, muy lindo, bien ubicado, a una cuadra de la playa y con muy buen estilo.

2026-02-23 • via Nuitee
R
Rosa • couple • us
10
Pros:

Friendly staff, courtesy, cleanliness

Cons:

No ocean view

2026-02-22 • via Nuitee
A
Andrea • couple • mx
10
Fue súper amena, totalmente regresaríamos
Pros:

Es un hotel chiquito súper bonito y minimalista, los cuartos son súper cómodos, tienen lo necesario y el personal es súper amable

Cons:

La alberca es un poco pequeña, pero no pasamos mucho tiempo en el hotel como tal

2026-02-08 • via Nuitee
R
Ruvalcaba Valencia • extended_group • mx
10
2026-01-22 • via Nuitee
N
Nick • family_with_children • au
10
2026-01-18 • via Nuitee
T
Tess • couple • mx
8
2026-01-13 • via Nuitee
J
Jean • family_with_children • pe
4
Beaucoup trop élevé par rapport aux prestations proposées et à l’emplacement
Pros:

Calme

Cons:

Emplacement , personnel

2026-01-09 • via Nuitee