The GEM Museum Suites

Hotels
8.8 (124 reviews)
1555 Oak Avenue , Evanston , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Convenient location
Cons:
Small room size
Inconsistency in breakfast quality
Limited amenities like a pool

Categories

Cleanliness
8.59
Rooms were clean and spacious with a full kitchen. Specific mention of cleanliness in various reviews.
Service
9.37
Staff received positive mentions, highlighting their friendliness and helpfulness.
Location
9.41
Multiple reviews praised the location for its convenience and access to nearby amenities.
Room Quality
8.36
Some reviews indicated issues with room size and temperature control, bringing down the rating.
Amenities
8.89
General amenities were appreciated, but some items like the pool were noted as missing.
Value for Money
8.74
Comments on pricing noted it to be high for room size, impacting value perception.
Food and Beverage
7.9
Inconsistency in breakfast quality and limited breakfast hours were highlighted as cons.
Overall Experience
9.16
Despite some drawbacks, the overall sentiment was positive with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:20

Property Description

Luxurious Amenities
Indulge in a stay filled with comfort and convenience at The GEM Museum Suites.

Convenient Location
Located near several beaches and universities, our hotel offers easy access to popular attractions in Evanston.

Modern Facilities
Enjoy top-notch facilities such as a fitness centre, private parking, and free WiFi throughout the property.

To book your stay at The GEM Museum Suites and experience luxury in Evanston, visit our website now!

Important information:

An authorization hold may also be placed on your card, which will be released after check-out, provided there are no damages or additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 124 reviews
Cleanliness: 8.59
Service: 9.37
Location: 9.41
Room Quality: 8.36
Amenities: 8.89
Value for Money: 8.74
Food and Beverage: 7.9
Overall Experience: 9.16
E
Emily • couple • us
4
Crappy room - decent location
Pros:

The staff was nice, the lobby was beautiful and the location is great.

Cons:

The room was sad. We had hair on our shower head, mold on the shower curtain, and stains on the towels. The room was a lot tinier than expected. There is no temperature control in the room, so it was hot during summer.

2026-09-12 • via Nuitee
K
Kevin • couple • us
10
Great stay in a well designed and maintained location
Pros:

Breakfast as good, though unimaginative. The chaffing dishes were set up awkwardly so you really needed someone to help hold the lids while you dished out the food. Really no space to put down your plate to be able to use both hands. Staff were great, very attentive and helpful.
The building was great, very clean and had fun decorations.
The room we were in was also great with the kitchenette and little dining area as well as the obligitory couch, TV, bedroom and bathroom.

Cons:

The door to the bathroom in room 404 doesn't close all the way. The door just doesn't fit properly. Otherwise everything seemed to work well.

2026-09-03 • via Nuitee
I
IndyGit67 • family_with_children • us
8
Would stay here again for all the positives.
Pros:

Sparkling clean room. Practically a whole apartment. Would be exceptional for a prolonged stay. Staff were friendly and helpful. Parking was convenient. Breakfast was good and included.

Cons:

Full sized beds are small. There is noise from cicadas and other guests, especially above and near elevators. >$300 per night is expensive overall, lowering the value proposition slightly.

2026-09-03 • via Nuitee
C
Camden • solo_traveller • us
10
2026-09-02 • via Nuitee
J
Judeah Diane G • family_with_children • us
9
2026-08-30 • via Nuitee
W
WENJING • family_with_children • us
8
nice stay except the wifi speed.
Pros:

Parking is great. Spots are available all the time.

Cons:

Internet is really slow. I asked the staff and was told there is nothing they can do.Breakfast is the same everyday. Change style every other day should make the service better.

2026-08-30 • via Nuitee
C
Catharine • solo_traveller • us
10
2026-08-29 • via Nuitee
L
Lisa • family_with_children • us
10
2026-08-28 • via Nuitee
S
Siew-Loon • family_with_children • nl
9
2026-08-19 • via Nuitee
C
Cory • couple • us
9
2026-08-18 • via Nuitee
R
Ronald • extended_group • us
10
Amazing place
Pros:

Pet friendly and kindly personnel

Cons:

Nothing

2026-08-11 • via Nuitee
L
Linda • extended_group • us
9
2026-08-10 • via Nuitee
A
Aileen • family_with_children • us
10
Good hotel and services
Cons:

Parking was limited

2026-08-03 • via Nuitee
G
Gerald • extended_group • us
10
Pros:

Staff cleanliness location

Cons:

Nothing I didn’t like
Wanted to stay again in August but aren’t able to afford to do it

2026-07-15 • via Nuitee
D
Diana M • extended_group • us
10
2026-07-12 • via Nuitee
C
CUI • family_with_children • us
10
Exceed expectation! Highly recommended.
Pros:

Everything is perfect. The hotel is a museum full of art works. The staff are friendly. The room is spacious and clean. I like the in-unit laundry which is super convenient for the trip. Breakfast is nice and I like the dinning room very much.

Cons:

The sofa bed is a little bit hard.

2026-07-03 • via Nuitee
S
Sergiy • family_with_children • fr
10
Pros:

Все было замечательно, все понравилось, персонал великолепный, спасибо большое.

2026-07-02 • via Nuitee
J
Jayaraman • family_with_children • us
2
Cons:

The hotel had no cellular connectivity in the rooms and the WiFi was down the entire time. We could not reach anyone at all even for a phone call and the hotel staff did nothing to help.

2026-06-29 • via Nuitee
E
Elsa • solo_traveller • us
9
Pros:

The staff are great especially our breakfast ladies. The parking is great. The beds and sheets are great. Clean room. Quiet.

2026-06-26 • via Nuitee
N
Nitzan • solo_traveller • il
10
Pros:

השירות, הניקיוו, המיטה הנוחה

Cons:

לא היה משהו כזה

2026-06-25 • via Nuitee