Cửa Đông Luxury Hotel

Hotels
8.2 (132 reviews)
Cửa Đông Luxury Hotel Số 14, Đại lộ Lê Nin, Thành phố Vinh, Tỉnh Nghệ An , Vinh , vn

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable rooms
Friendly staff
Good amenities
Cons:
Service issues
Accessibility concerns

Categories

Cleanliness
7.94
The reviews mention cleanliness positively but also highlight some areas for improvement, particularly in service aspects affecting overall impression.
Service
8.41
Some issues with staff professionalism noted, but general sentiment remains positive regarding service quality.
Location
7.95
Location noted but with a minor con mention regarding accessibility; overall rating remains acceptable.
Room Quality
8.4
Rooms described as comfortable and clean, contributing positively to the overall experience.
Amenities
8.43
Amenities positively highlighted with diverse and satisfactory dining options.
Value for Money
7.89
Value perception is positive but tempered by some service complaints.
Food and Beverage
8.44
Food quality praised as diverse and meeting the standards of a high-end hotel.
Overall Experience
8.11
The overall experience is rated high due to comfort and cleanliness despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:46

Property Description

Luxurious Accommodations
Experience the luxurious 5-star rooms at Cửa Đông Luxury Hotel, equipped with modern amenities and free WiFi.

Fine Dining Experience
Indulge in exquisite Cantonese cuisine at our on-site restaurant or opt for a hearty buffet or continental breakfast.

Convenience and Comfort
With a garden, kitchen facilities, and around-the-clock multilingual reception, Cửa Đông Luxury Hotel ensures a convenient and comfortable stay.

Book your stay at Cửa Đông Luxury Hotel now and experience unparalleled luxury and comfort in Vinh.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 132 reviews
Cleanliness: 7.94
Service: 8.41
Location: 7.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
H
Hoàng Đức • family_with_children • vn
8
2026-07-09 • via Nuitee
T
Thu • couple • vn
5
Tụt cảm xúc
Pros:

Phòng đẹp

Cons:

Nhân viên không hỗ trợ xách hành lý từ ngoài vào. Hỏi xe đẩy cũng chỉ chứ không lại lấy giùm hay đẩy giùm

2026-06-25 • via Nuitee
M
Mike • couple • sg
5
i would go for sheraton if am visiting vinh city again
Pros:

a hotel generally for local vietnamese on work trip stays

Cons:

cant say much as it is not targetted for tourists

2026-06-24 • via Nuitee
N
Nándor • solo_traveller • hu
10
Csak ajánlani tudom
Pros:

Minden rendben volt, elképesztően kedves és segítőkész volt a személyzet (Ruby, Sophie, Lily, Tom, Linh és a többiek is). Nagyon jól beszélnek angolul és a környéket is jól ismerik.

Maga a hotel is rendkívül jó helyen helyezkedik el, így akár gyalog is megközelíthetőek a helyi látnivalók.

2026-06-15 • via Nuitee
S
Svetlana • family_with_children • gb
10
Pros:

Хорошее место остановиться на одну ночь в путешествии

2026-05-21 • via Nuitee
K
Kim lan • extended_group • vn
8
2026-04-26 • via Nuitee
D
David • couple • gb
10
Overal good
Pros:

Comfy beds, nice room, staff helpful

Cons:

Nothing

2026-04-12 • via Nuitee
P
Phi • couple • vn
10
2026-04-07 • via Nuitee
T
Tuấn • couple • vn
10
2026-04-03 • via Nuitee
K
Kha • couple • vn
5
Chưa hài lòng
Pros:

Vị trí tiện nghi

Cons:

Tiện ích cũ, phòng ăn sáng quá tải, đồ ăn không ngon, nước không vệ sinh, nhân viên thái độ

2026-03-12 • via Nuitee
A
Anh Đức • extended_group • vn
5
Pros:

Có phòng cho gia đình

Cons:

Hầm để xe bẩn, ăn sáng tệ, hết đồ, nhân viên yêu cầu khách bồi thường 10 nghìn chỉ vỉ vô tình để rơi 1 cái đũa, dù sau đó có xin thôi không bắt bồi thường nữa. Đây là hành vi quá tệ với 1 khách sạn được cho là 5 sao.

2026-02-25 • via Nuitee
T
Thi cuc • extended_group • vn
10
2026-02-25 • via Nuitee
H
Henna • couple • fi
8
Okay hotel
Pros:

Spacious and clean room with big shower. Lots of options to choose from at the breakfast.

2026-01-22 • via Nuitee
D
Dave • couple • je
9
Pros:

Very corporate,clean hotel
Good for a stopover
Not much life/ character but to be expected
Fine if you want very big rooms and typical hotel.

2026-01-14 • via Nuitee
T
Thi • couple • au
7
The room was big but hotel it self needs some maintenance and staff need to be trained
Pros:

They have big room

Cons:

Breakfast was not great, nothing much to eat, breakfast time finishes too early.
The hotel lobby entrance needs some maintenance, I trip many times at the entrance step due to broken floor tiles. House keeper never give us enough bath towels , family of 4, but we only receive 3 towels.
Staff hardly smile and greet you like other hotels that we been to. Staff hardly speaks English.

2026-01-13 • via Nuitee
C
Chris • family_with_children • vn
8
Beautiful, comfortable rooms and great staff. Breakfast has something for everyone.
Pros:

They rooms were super clean and modern with very comfortable beds. Full kitchen and refrigerator. Very new facilities.

Cons:

Very minor stuff, no shower stalls, just a single curtain keeping water off of the toilet.

2026-01-07 • via Nuitee
A
Akabli • couple • ma
10
Pros:

Clean, nice staff

2026-01-01 • via Nuitee
J
Jerome • extended_group • ch
1
2025-12-26 • via Nuitee
T
Thanh Long • extended_group • vn
9
2025-12-24 • via Nuitee
K
Khánh Hòa • couple • vn
10
Nhìn chung, khách sạn mang lại cảm giác dễ chịu và đáng để quay lại.
Pros:

Trải nghiệm lưu trú nhìn chung rất tốt. Phòng ở sạch sẽ, tiện nghi đầy đủ và thoải mái. Chất lượng ăn uống ổn, món ăn đa dạng và phù hợp với tiêu chuẩn khách sạn cao cấp. Không gian chung văn minh, yên tĩnh; nhân viên giao tiếp lịch sự, dễ chịu.

Cons:

Điểm nhỏ cần cải thiện là khi nhận phòng, nhân viên chỉ giao thẻ và khách tự lên phòng. Nếu có thêm hỗ trợ dẫn phòng hoặc giới thiệu nhanh các tiện ích thì trải nghiệm check-in sẽ trọn vẹn và đúng chuẩn 5 sao như các khách sạn và resort tiêu chuẩn tương đương mà mình từng trải nghiệm.

2025-12-22 • via Nuitee