Embassy Suites By Hilton Gulf Shores Beach Resort

Hotels
•
Embassy Suites Hotels
9.3 (254 reviews)
112 West Beach Boulevard , Gulf Shores , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern facilities
Good food
Cons:
Parking issues
Service inconsistencies
Noise from pool area

Categories

Cleanliness
9.44
The property was very pleasing to the eye, clean, and modern.
Service
9.41
Staff were friendly and helpful, though there were mixed reports about responsiveness.
Location
9.95
The location was perfect, with easy access to the beach and nearby amenities.
Room Quality
8.9
Rooms were generally comfortable but some complaints about beds being low.
Amenities
9.43
Amenities were plentiful and well-maintained, including a beautiful pool.
Value for Money
8.39
Generally good value, but some comments regarding additional fees.
Food and Beverage
9.44
Breakfast was great and food quality was noted as top-notch.
Overall Experience
9.41
Most guests reported a very enjoyable stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:11

Property Description

Luxurious Accommodation
Experience comfort and sophistication in our air-conditioned rooms with private bathrooms, providing the perfect retreat after a day of beachside adventures.

Convenient Amenities
Enjoy the convenience of room service and a 24-hour front desk, ensuring all your needs are met promptly and efficiently during your stay.

Prime Location
Nestled near Gulf Shores Public Beach and Alabama Gulf Coast Zoo, our 4-star hotel offers easy access to popular attractions and pristine beaches. Book now to experience the ultimate Gulf Shores getaway at Embassy Suites By Hilton Gulf Shores Beach Resort!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 254 reviews
Cleanliness: 9.44
Service: 9.41
Location: 9.95
Room Quality: 8.9
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.41
N
Natalie • couple • us
10
2026-09-19 • via Nuitee
R
Roger • couple • us
7
2026-09-11 • via Nuitee
J
Julie • couple • us
10
Pros:

Excellent breakfast plenty of options all tasted great

Cons:

n/a

2026-09-09 • via Nuitee
B
Bessie • couple • us
10
2026-09-08 • via Nuitee
J
Jessica • couple • us
6
2026-09-07 • via Nuitee
P
Patterson • couple • us
10
Wonderful
Pros:

Everything

Cons:

No dislikes

2026-09-07 • via Nuitee
L
Latash • solo_traveller • us
10
Pros:

The Resort is beautiful and the location is the cherry on top.

Cons:

Daily parking fees.

2026-09-05 • via Nuitee
T
Todd Johnson • couple • us
9
It was a wonderful trip!
Pros:

The location was great, with plenty to do and see within walking distance. The beach access was right across the street and easy to reach. The oceanside views were beautiful. The room was large and had necessary amenities.

Cons:

We had a serious leak (assuming from the AC) that covered the floors in the living area and bedroom in 509. The staff was very apologetic and quick to respond. We did have to pack everything back up, move to another room, and then unpack again. We thought they might have offered something for the trouble. They didn't, but we still enjoyed the stay.

2026-09-03 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

Location and amenities

Cons:

Pillows were to soft. Need firmer bed pillows

2026-09-01 • via Nuitee
B
Brody • couple • us
10
2026-08-31 • via Nuitee
A
Andrea • couple • us
9
Excellent stay!
Pros:

Location was amazing! Beautiful facility.

Cons:

Our rooms air conditioning wasn’t working properly. Everything felt damp- I thought it would improve but it did not. Once we reported it- Engineering came to troubleshoot but we did end up switching rooms.
Additional fee for parking at the facility seemed excessive.

2026-08-31 • via Nuitee
B
Brian • family_with_children • us
10
Was excellent
Pros:

Breakfast was delicious and staff was helpful and courteous

Cons:

Given me a fan for my room

2026-08-30 • via Nuitee
H
Harris • couple • us
10
2026-08-30 • via Nuitee
K
Katie • couple • us
5
The front desk manager could use some training. Understand a situation before replying to an email.
Pros:

I liked the breakfast, and the food at their restaurant. Best steaks I’ve ever eaten.
Rooms are very nice.
Valet parking employees were nice.
My view from my original room on the 8th floor!

Cons:

Not enough carts for transporting luggage.

The pool was way too small for a RESORT, too crowded to swim, they need another pool. Never any pool towels available, unless you got there early.

Anyone can walk in and go to the pool. Last resort I was at in SPI, we had to wear wristbands.

Trying to be on vacation and little kids throwing balls, and pool water got inside of my $13 drink.

Staff doesn’t seem to listen when you explain something.

Shampoo and conditioner bottles were empty in the room we were moved to. Thankfully I bring my own.

Valet damaged my car (didn’t file a claim, because I already had issues with my reservation.) They try to deny everything… I have before and after photos. Camera footage would confirm it.

I booked my reservation in January 2026, for July 31st-August 3rd on my booking.com credit card. I also paid for the resort fees in January.
When I checked into the Hotel, they charged my card $290 as a hold.
Upon arrival our room was ready, we unpacked, and the room was hot. Maintenance came and said that he would get us moved to another room, resort fees reimbursed and $100 for a meal at their restaurant. He had to move the guest from that same room the night prior.
We were moved from 8th floor ocean view, to 3rd floor ocean view. :(

Even after telling them I ALREADY PURCHASED the resort fees at booking, I even had my receipt, they still took resort fees AGAIN!

It took two weeks to be refunded for the 2nd charge for resort fees taken from my checking account, and I was never compensated for the resort fees for having to be moved. They don’t credit third party. My Booking.com is a credit card. They seen I paid the fees, they could have just credited my checking account. So we were not compensated as promised.

Drove 8 hours, spent $1,950.24 for this.

2026-08-30 • via Nuitee
J
Jacqueline • solo_traveller • us
9
Pros:

I liked my room it had great views of the beach. I also enjoyed the free breakfast bar.

Cons:

I didn't like the bartender allowing another guest to break line and order before me. She didn't acknowledge me sitting there and it took a long time before I could place my order. The bartender had short blonde hair and didn't seem friendly.

2026-08-25 • via Nuitee
Y
Yolanda • couple • us
10
2026-08-24 • via Nuitee
R
Raul • couple • us
9
Muy bien
Pros:

Todo súper limpio y frente al mar

Cons:

Está muy mal que cobren el parqueadero aparte ósea si uno es huésped del hotel creo el parqueadero debe ser gratis pero no es así en cambio te cobran 30 dolares extras por día que hay que estar pagando diario asta que uno se vaya del hotel

2026-08-24 • via Nuitee
A
Angela • couple • us
10
phenomenal
Pros:

amazing

Cons:

na

2026-08-24 • via Nuitee
M
Mills • couple • us
8
2026-08-21 • via Nuitee
Y
yashiki • family_with_children • us
9
2026-08-20 • via Nuitee