Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Delicious food
Nice location
Comfortable rooms
Cons:
Cleanliness issues
Service inconsistency

Categories

Cleanliness
7.68
Issues with cleanliness mentioned, with persistent dirt and improper towel handling.
Service
9.99
Most reviews compliment the staff's courtesy and professionalism.
Location
9.19
Location was generally praised, with one review mentioning it positively.
Room Quality
8.64
Rooms were described as comfortable and well-designed, but some mention of issues.
Amenities
9.67
Amenities received positive feedback, especially the spa.
Value for Money
9.13
General sentiment indicates it is good value, but issues raised could affect perception.
Food and Beverage
9.68
Breakfast and food quality received positive mentions from guests.
Overall Experience
9.65
Guests had a generally outstanding experience, despite some service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:35

Property Description

Luxurious Accommodation
Ivy Garden Hotel Baku, located just 2.5 km from Baku Railway Station, offers 5-star accommodation with a hammam and spa centre. The guest rooms are elegantly equipped with modern amenities including air conditioning, flat-screen TV, and free WiFi. Some rooms even feature balconies with garden views, ensuring a comfortable and relaxing stay for all guests.

Exceptional Facilities
This hotel boasts a fitness centre, indoor pool, sauna, and a garden terrace for guests to unwind and rejuvenate. Additionally, the property offers a restaurant, bar, and a kids' club, catering to the diverse needs of visitors. The 24-hour front desk, airport transfers, and free private parking further enhance the convenience and satisfaction of guests during their stay.

Convenient Location
Conveniently situated near major attractions like Fountains Square and Freedom Square, Ivy Garden Hotel Baku provides easy access to explore the vibrant city of Baku. With Heydar Aliyev International Airport just 24 km away, guests can seamlessly transition to and from their luxurious retreat.

Ready to experience luxury and comfort in Baku? Book your stay at Ivy Garden Hotel Baku now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 1339 reviews
Cleanliness: 7.68
Service: 9.99
Location: 9.19
Room Quality: 8.64
Amenities: 9.67
Value for Money: 9.13
Food and Beverage: 9.68
Overall Experience: 9.65
A
Arik solo_traveller il
10
זה שירות
Pros:

זו הפעם הראשונה שטסתי לבאקו עם חברה והבן שלה לשבוע.
מרגע שהגעתי ועד לעד לרגע שיצאתי לשדה התעופה, השירות לא פסק.
אדיבות,רצון לעזור,השירות שניתן מהלב מהצוותים השונים- מטבח , חדר אוכל,הספא ,חדרניות ודפלק הקבלה .
כל דבר שביקשנו נעשה במהירות ובחיוך ,בשקט ובשמחה ( חלק מהצוות יודע 4 שפות כדי להבין ולתקשר עם כל אחד - זה לא ראיתי באף בית מלון, לדבר בעברית בכיף,היה לנו מלצר שלא ידע מה זה שוקו (לא מוכר במדינה עצמה),לימדתי אותו ,וכל בוקר כשראה את האחיין שלי, השוקו כבר היה מונח על השולחן.
זה שירות מהלב .
זה מה שחיפשתי וקיבלתי, אני ממליצה בחום לכל מי שרוצה שירות אמיתי ,מלון במרכז לכל מקום ושקט,
צוות שאיתכם תמיד.
תגיעו לשם,שירות של אנשים מול אנשים,מלון שתרצו להישאר עוד כמה ימים..חברה שלי רצתה וביקשה אבל לא היו חדרים...

Cons:

שלא היה אפשרות להישאר עוד כמה ימים כי החדר שלנו כבר נתפס על ידי אורחים חדשים

2026-08-15 via Nuitee
A
Abdolreza couple de
8
2026-08-13 via Nuitee
S
Sameer family_with_children ae
7
2026-08-13 via Nuitee
Y
YILMAZ ÇELEBİ extended_group tr
10
Pros:

Kahvaltı çok güzeldi kahvaltı bölümünde yer alan Nergis hanım bizimle çok ilgilendi her şey harikaydı

2026-08-12 via Nuitee
N
Nino solo_traveller ge
9
2026-08-11 via Nuitee
S
Serra solo_traveller it
10
Pros:

Hotel molto accogliente, ottimo rapporto qualità prezzo. Colazione ottima. Il personale della reception davvero gentile e disponibile soprattutto Sevil.

2026-08-10 via Nuitee
M
Milana family_with_children il
10
2026-08-09 via Nuitee
O
Optimi23 solo_traveller il
9
Pros:

Отличный небольшой отель с хорошим дизайном.удобные комнаты с принадлежностями для душа,халаты и тапочки в наличии.неплохие завтраки.далековато от центра,но очень дешёвое такси решало проблему.хороший Спа с бассейном и саунами.однозначно рекомендую.

Cons:

Все хорошо.

2026-08-08 via Nuitee
J
Janusz solo_traveller pl
10
2026-08-07 via Nuitee
S
Shehrbano solo_traveller pk
10
Perfect.
Pros:

Clean and amazing staff

2026-08-06 via Nuitee
S
Shakhnoza family_with_children uz
10
Отличная работа фронт офиса, очень доброжелательные сотрудники, а особенности Севиль! Наша благодарность за отличное раз
Pros:

Очень просторный номер, ежедневная уборка, чистота, отличный персонал, великолепный разнообразный завтрак

2026-08-06 via Nuitee
I
Iurii solo_traveller ru
8
2026-08-06 via Nuitee
Исембаев solo_traveller kz
10
Pros:

Отель чистый, персонал вежливый, завтрак очень вкусный

2026-08-06 via Nuitee
S
Salim.AlDarai couple ae
2
صورة الفندق غير عن الحقيقه لدرجة انه يوجد بعوض الغرف
Pros:

قريب من مركز المدينه

Cons:

الصور غير مطابقه

2026-08-05 via Nuitee
N
Nouf extended_group sa
10
Pros:

فندق صغير وهادئ ونظيف جدا وموظفين الاستقبال رائعين استقبالهم جدا جميل

Cons:

لاشي

2026-08-05 via Nuitee
O
Osta solo_traveller il
10
Pros:

My husband and I recently stayed at the Ivy Garden Hotel in Baku, and it exceeded all my expectations. Despite being a four-star hotel, my experience was amazing, particularly in terms of location and the sauna and Turkish bath facilities.

The staff were fantastic and went above and beyond to provide excellent service. The hotel itself was clean, pleasant, and quiet, making for a very relaxing stay.

We truly loved our time there and will definitely return in another season

2026-08-04 via Nuitee
A
Ansari couple ie
2
Not value for money at all.
Cons:

The images shown of the booking.com site are not the one actually present. The breakfast seems to be many items but food are stale or made way earlier. Also nothing much to eat actually

2026-08-02 via Nuitee
S
Sofi family_with_children ru
10
Pros:

Our first hotel experience in Baku was unfortunately very disappointing, so when we moved to Ivy Garden Hotel, we couldn’t have been happier! It was such a wonderful change, and from the moment we arrived, we felt welcomed and taken care of.

The staff is absolutely amazing — everyone is incredibly friendly, helpful, attentive, and always smiling. They are ready to assist with anything and make you feel truly welcome.

The restaurant is wonderful, the food is delicious, and the spa is excellent. A special thank you to Maya, the massage therapist — she is absolutely amazing! And Sevin at the reception is simply wonderful — so kind, professional, and helpful.

The location of the hotel is very convenient, the rooms are extremely clean and comfortable, and everything smells fresh and beautiful throughout the hotel. You can really feel how much attention they pay to every detail.

I am absolutely delighted with our stay, and I have to say — I am a very difficult person to impress when it comes to hotels and service! But Ivy Garden exceeded all my expectations.

If I could give this hotel 100 out of 10, I absolutely would! ❤️

Thank you to the entire team for making our stay so wonderful. I would happily come back and recommend this hotel to anyone visiting Baku!

2026-08-02 via Nuitee
E
Evgeny solo_traveller ae
4
2026-07-25 via Nuitee
M
Mohammad family_with_children sa
9
2026-07-25 via Nuitee