The Prime Canggu Bali by Kanaya Hospitality

Hotels
9.2 (718 reviews)
Jalan Munduk Catu , Canggu , id

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Safety deposit box
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Basic breakfast options
Traffic noise nearby

Categories

Cleanliness
9.34
Overall positive sentiment regarding cleanliness and spaciousness.
Service
9.81
Staff are extremely friendly and helpful, with specific mentions of Rai and Rini.
Location
9.35
Location is highly praised, in the heart of Canggu yet away from the busy road.
Room Quality
9.3
Rooms are spacious and comfortable with good amenities.
Amenities
8.83
Good facilities, but breakfast was basic and could use improvement.
Value for Money
8.79
Guests appreciate the overall value, though breakfast could be excluded to save costs.
Food and Beverage
8.34
Breakfast options were limited and not very tasty; the hotel could improve in this area.
Overall Experience
9.81
Guests had a fantastic overall experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:35

Property Description

Luxurious Accommodation: Enjoy air-conditioned rooms with modern amenities and a private bathroom ensuring a comfortable stay.

Great Location: Perfectly situated just 700 meters from both Batu Bolong Beach and Echo Beach, providing easy access to popular seaside destinations.

Exceptional Services: From airport transfers to room service, our 4-star hotel offers a range of services to cater to all your needs during your stay.

To book your stay at The Prime Canggu Bali and experience the best of luxury accommodation in Canggu, visit our website now!

Important information:

For reservations lasting two nights or more, the Christmas dinner is included in the price.

Minimum 2 night stay During Nyepi Day get 1x Times Dinner for 2 Person.

Compulsory Dinner is included on 31st December 2024.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 718 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.81
M
Matthieu solo_traveller ch
10
Pros:

Vraiment incroyable rien à redire, merci T'ai et Elza pour leur aide

Cons:

Rien de particulier

2026-05-28 via Nuitee
F
Faye couple gb
10
We had a great stay and would really recommend this hotel. We stayed for 3 nights and the staff were great, they were so
Pros:

Great location & staff were amazing! Daily room cleaning and always willing to help

2026-05-28 via Nuitee
J
JIASHIN couple tw
8
2026-05-27 via Nuitee
K
KmDUKIC family_with_children au
9
2026-05-27 via Nuitee
K
KmDUKIC family_with_children au
9
Great Staff, Great Location, Great Food
Pros:

The staff, food and location were great.

Cons:

Not suitable for people who have issues with stairs as restaurant is up on the top floor. In saying that, staff were very accommodating and were happy to deliver bfast to the room

2026-05-27 via Nuitee
C
CORINNE couple fr
10
Très bon hôtel pour être au cœur de Canggu sans les inconvénients
Pros:

Le personnel était au top et très accueillant et arrangeant !
L’emplacement est au cœur d une des rues principales sans le bruit qui l accompagne.

Cons:

La salle de bain aurait besoin d un rafraîchissement.

2026-05-26 via Nuitee
L
Laura Alena couple de
9
Schönes Hotel in guter Lage mit super freundlichem Personal
Pros:

Das Hotel ist schön und modern und hat eine gute Lage in Canggu. Das Frühstücksbuffet war vielseitig und sehr lecker. Das Personal war super freundlich und hilfsbereit (vorallem Rai an der Rezeption). Wir haben uns sehr wohl gefühlt, unsere Zeit sehr genossen und würden aufjedenfall wieder kommen.

2026-05-25 via Nuitee
P
Petri extended_group fi
6
Hotelli vastaa enintään kahta tähteä. Pettymys.
Pros:

Henkilökunta oli super ystävällistä. Yrittivät kaikkensa.

Cons:

Aamupala oli huono, sitä emme pystyneet syömään. Jouduimme syödä muualla. Siisteys oli myös huonoa. Jouduimme pyytämään siivousta erikseen. Huoneessa oli miljardi muurahaista.. ei esteetöntä kulkua missään.. monessa kerroksessa palvelut.

2026-05-24 via Nuitee
D
Delphine solo_traveller fr
10
Fabuleux
Pros:

Tout!
Le plus bel hotel que j’ai eu sur Bali
L’équipe est adorable et aux petits soins
Un grand merci à Rai et Rini pour leur accueil merveilleux mais aussi au jeune homme dont je n’ai pas le nom qui était là à mon arrivée
Je suis ravie de cet hotel

Cons:

Rien

2026-05-23 via Nuitee
F
Frederik couple de
8
2026-05-18 via Nuitee
T
TAEKO extended_group jp
7
2026-05-18 via Nuitee
C
Chun An couple tw
8
CP值算高,該有的都有,鬧中取靜。
Pros:

1. 雖然在巷子內,但位置還算方便,走出來就是主街,有很多餐廳、咖啡廳、便利商店。
2. 這次入住都是Villa房型,房間內的小泳池很可愛!
3. 非常建議在共用泳池躺椅躺整天。
4. Room service 牛排好吃,有附送折價券使用。
5. 電視可以使用Netflix, YouTube。
6. 床好躺,隔音好。

Cons:

1. 飯店早餐很普通,但附近很多早午餐可以選擇。
2. 這次入住201號房,大門的鎖有點問題,每次要鎖都很困難⋯
3. 廁所洗手台水略堵住,水要流很久才會下去。
4. 入住時房間地板就有多處明顯灰塵!!
5. 水一定要裝濾芯。(但這不是飯店的問題,是整個峇里島都是)
6. 蚊子多。

2026-05-12 via Nuitee
N
Nina couple nl
10
Fijne kamer en top locatie!
Pros:

Hele mooie en ruime kamer, daarnaast is het hotel echt top gelegen en is het personeel heel vriendelijk, speciale dank aan Rai, ze heeft ons fantastisch geholpen en was zeer vriendelijk!

Cons:

Niets

2026-05-12 via Nuitee
N
Natalia couple au
10
2026-05-12 via Nuitee
P
PANAGIOTA couple gr
9
Pros:

Πολύ ωραία βίλα, με ωραία διακόσμηση! Το πρωινό πολύ καλό με πολλές διαφορετικές επιλογές και το προσωπικό πολύ εξυπηρετικό, πάντα πρόθυμοι να μας βοηθήσουν σε ό,τι κι αν θελάμε και πάντα χαμογελαστοί. Η τοποθεσία είναι ιδανική, πολύ κοντα στη θάλασσα.

Cons:

Δεν είχε πολύ χωρό εξωτερικά της βίλας για να μπορέσεις να καθίσεις στην ιδιωτική πισίνα.

2026-05-11 via Nuitee
S
Shaneel couple au
8
Rai and Dion were super friendly, accomodation was all that you could ask for and location was mint. Would stay again!!!
Pros:

The bed was so comfortable and the location was in a prime spot. Easily accessible and a lot to do in the area. The staff were very friendly and the restaurant was delicious

Cons:

Not a lot of sun near pool in morning but that is very insignificant to the amazing accomodation

2026-05-10 via Nuitee
J
JANIK solo_traveller fr
10
Pros:

Le personnel aux petits soins, établissement neuf, calme et piscine super agréable

Cons:

Rien tout était à notre goût

2026-05-10 via Nuitee
A
Alina couple ua
8
2026-05-08 via Nuitee
K
Kelvin solo_traveller au
8
Pros:

close to everything, Comfortable accoommodation

Cons:

all good

2026-05-07 via Nuitee
K
Kiana couple au
9
2026-05-05 via Nuitee