Share this hotel
Facilities
Property facilities
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Hot tub/Jacuzzi
-
Car hire
-
Sauna
-
Massage services
-
Packed lunches
-
Solarium
-
Karaoke
-
Shared lounge/TV area
-
Concierge service
-
Wheelchair accessible
-
Kid meals
-
Evening entertainment
-
Public Bath
-
Entertainment staff
-
Outdoor furniture
-
Coffee Shop on site
-
Fruits
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Food delivered to guest room
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
-
Happy hour
-
Supervised childcare/activities
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Snack bar/deli
-
Access to nearby indoor pool
-
Beach umbrellas
-
Internet access
-
Housekeeping on request
-
Wine release events
-
Reception hall
-
Exercise/lap pool
-
Japanese garden
-
Covered parking
-
Secured parking
-
Garage
-
Swimming nearby
-
Bicycle-friendly property
-
Vegetarian menu options available
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Indoor and Outdoor Pools:
Featuring excellent indoor and outdoor pools, our Madeira resort provides a perfect setting for relaxation and leisure. Guests can unwind in the tranquil waters or bask under the sun while enjoying the picturesque surroundings.
Scenic Views from Private Balconies:
Each room at Hotel Jardins Da Ajuda boasts a private balcony offering breathtaking views of the sea and mountains nearby. Perfect for enjoying a morning coffee or evening sunset, these balconies enhance the overall guest experience.
Dining Options and Entertainment:
Indulge in a delicious breakfast buffet each morning, followed by an exquisite à la carte menu for lunch and dinner. The on-site coffee shop by the pool and lively cocktail bar with entertainment shows ensure a memorable dining experience for our guests.
Book now to experience the perfect blend of luxury and leisure at Suite Hotel Jardins Da Ajuda in Madeira!
Please note that on the 31st of December there is an optional New Years' Gala Dinner, at an extra cost. For more details please contact the property directly.
Please note that all the extra beds are sofa beds.
Please note that when booking more than 4 rooms, different policies may apply.
Property Policies
-
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
-
Internet
WiFi is available in all areas and is free of charge.
-
Pets
Pets are not allowed.
-
Parking
Public parking is possible at a location nearby (reservation is needed) and costs EUR 3 per day.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 15 years old and over stay for € 16 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Le SPA vraiment très bien
Le parking extérieur et plus loin que l’hôtel … quel dommage pour un 4 étoiles …. Je pense que cet hôtel peut mieux faire … voyons comment il traite ce problème….
Beliggenheden.
- ude på gangen, var tæppet så beskidt man skulle tro det havde været der i 200 år.
- badeværelsets bruser var i stykker og pegede mod væggen, så man ikke kunne tage et bad.
- morgenmaden var nok noget af det værste vi havde prøvet af alle de hotelophold vi havde været på.
Très belle chambre, arrêt de bus au coin de la rue.
J'ai passé un très bon séjour et espère un jour revenir.
Les tringles à rideaux de douche sont abîmées et rouillées.
Une petite fontaine à eau serait un plus au niveau de la piscine intérieure.
Boa localização , dimensão dos quartos boa, vista para o mar
Instalações muito antigas, decoração completamente desatualizado, sem cuidado em varios pormenores, falta de pintura, mobiliário muito antigo, interiores dos elevadores decadentes com molduras em madeira danificadas com base em cortiça sem qualquer informação. A temperatura da água do duche no quarto muito instável, nãoconseguimos tomar um banho normal, muito fria, muito quente. Os amities disponiveis apenas 1 pequena embalagem de gel de banho, nada mais, Fachadas exteriores do edifício com visiveis defeitos de pintura. Pequeno almoço num buffet sem cuidado nenhum na apresentação, identificação dos alimentos numa sinalética plastificada com um ar sujo. Enfim toda a estrutura com um potêncial enorme para fazer uma boa remodelação.
The staff at the hotel were extremely helpful. They wrote down and explained the name and area for a bus we needed to catch and even helped us locate the time tables on our phones.
The breakfast was very nice with fresh fruit and hot option.
Unfortunately our room was not very clean. There was light mould and residue in the bathroom and around the sliding doors to the balcony, a lot of rust and residue in the bathroom and a cockroach in the wardrobe.
The housekeepers did their job well. The pool was nice although couldn't find spaces for outdoors one.
Putting worst here first: there was a COCKROACH in our food. The bartender in the cocktail bar brought us some nuts with our drinks and I was halfway through eating them when my mom told me there was a COCKROACH in there. Bartender didn't even bat an eye and just gave us new nuts (like I was gonna continue eating as if nothing happened!!). Reception was robotlike when I told them this, said they'll pass it along to the director. I highly doubt they'd react the same way if THEY were the ones who were eating food that had a roach sitting on there. Must be a common enough occurrence if they reacted this way!
Room had paper-thin walls, could hear everything from all sides; barely slept because there'd always be some loud noise even at 3am.
In general the rooms are super dated and have rust/mould in corners, only one socket in the room so we had to take turns charging our phones.
The luggage room you cab leave your luggage after checkout is not locked up and they have no way of marking which lugagge is yours; anybody can walk in through that door, ask where the luggage room is, and just go have their pick. All hotels I've stayed at previously had a locked room and a luggage tag system.
I might not have cared so much about the other details and not mentioned them if not for the cockroach but that really colored my entire stay in a horrible light. Poorly handled as well.
Spacious, nice pool area, nice breakfast.
Needs modernisation
Your guide to the flawless travel experience
Popular Countries
Get our app
