Suite Hotel Jardins Da Ajuda

Hotels
7.9 (4659 reviews)
Rua Nova Do Vale Da Ajuda , Funchal , pt

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Nice amenities
Helpful staff
Cons:
Old facilities
Cleanliness issues
Limited dining options

Categories

Cleanliness
7.23
Some reports of dirty carpets and issues with room facilities.
Service
8.7
Guests appreciated the helpful and friendly staff.
Location
7.74
Mixed feedback; some enjoyed the convenience while others found it too far from attractions.
Room Quality
7.19
Several comments indicate rooms are dated and require upgrades.
Amenities
8.22
Facilities like pools and entertainment were well-received.
Value for Money
8.18
Overall good value considering the services and location.
Food and Beverage
7.73
Breakfast received praise, but dinner selections were disappointing.
Overall Experience
8.2
Guests generally had a positive experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:58

Property Description

Indoor and Outdoor Pools:
Featuring excellent indoor and outdoor pools, our Madeira resort provides a perfect setting for relaxation and leisure. Guests can unwind in the tranquil waters or bask under the sun while enjoying the picturesque surroundings.

Scenic Views from Private Balconies:
Each room at Hotel Jardins Da Ajuda boasts a private balcony offering breathtaking views of the sea and mountains nearby. Perfect for enjoying a morning coffee or evening sunset, these balconies enhance the overall guest experience.

Dining Options and Entertainment:
Indulge in a delicious breakfast buffet each morning, followed by an exquisite à la carte menu for lunch and dinner. The on-site coffee shop by the pool and lively cocktail bar with entertainment shows ensure a memorable dining experience for our guests.

Book now to experience the perfect blend of luxury and leisure at Suite Hotel Jardins Da Ajuda in Madeira!

Important information:

Please note that all the extra beds are sofa beds.

When booking 5 rooms or more, different policies and additional supplements may apply.

The parking is open from 08:00 to 00:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for € 16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4659 reviews
Cleanliness: 7.23
Service: 8.7
Location: 7.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.2
R
Rogerio Alberto • family_with_children • pt
8
Confortável
Pros:

Disponibilidade do pessoal

Cons:

A precisar de algum update

2026-07-25 • via Nuitee
A
Andreia • extended_group • pt
10
2026-07-23 • via Nuitee
N
Natalie • couple • fr
10
Parfait je viens dans cet établissement depuis 10 ans et je reviendrai.
Pros:

la proximité de tout.
La gentillesse du personnel et la disponibilité.

2026-07-23 • via Nuitee
P
Petr • extended_group • cz
8
2026-07-22 • via Nuitee
L
Laura • couple • fr
9
Très sympa
Pros:

Le buffet petit déjeuner est correct.
Les chambres sont spacieuses et très bien équipées.
L'espace salon/bar et les animations sont très agréables (diffusion match CDM).
Le snack du midi est bon.

Cons:

Les piscines ne sont pas très chaudes, et le Hammam était en panne.
Les prix sur le repas du soir (même principe que le buffet petit déjeuner) ne sont pas annoncés ; et c'est très cher pour ce que c'est.

2026-07-21 • via Nuitee
C
Cristina Alina • solo_traveller • be
6
Pros:

L'emplacement, l'horaire de la piscine et les cocktails au pool-bar

Cons:

La vétusté de la chambre, le manque de l'isolation phonique, on entendait les bruits de l'extérieur ( street view ) ,impossible de se reposer la nuit, une attitude assez indifférente du personnel, petit déjeuner répétitif et moyen comme qualité, rien de local ( exactement le même 10 jours), les horaires du parking qui fermait entre 24h00 et 8h00 donc pas possible de se garer ou sortir la voiture dans cet intervalle.

2026-07-21 • via Nuitee
G
Giovanni • couple • it
1
Pessimo Hotel.lasciate perdere.Non é un 4 stelle
Pros:

Check in notturno
Piscine
Posizione (anche se non ha il parcheggio.Un hotel 4 stelle senza parcheggio??bahh)

Cons:

Siamo partiti leggendo le recensioni ed aspettandoci un hotel datato negli arredi ma funzionale.
La realtà è che forse le recensioni era state troppo clementi: la struttura è ferma agli anni 80 e non ha ricevuto miglioramenti da 40 anni.
Passino gli arredi datati, ma non che siano del tutto rovinati e non più funzionali.
Le porte erano rumorose nelle chiusure e gonfie dall umidità, i rubinetti così ossidati che sentivi persino il vicino di stanza quando apriva l acqua.
Bastone della tendina della vasca arrugginito,tavoletta del wc spostata/rotta.
Moquette dei corridoi macchiate/sporche
Nel bagno cieco LA VENTOLA NON C'È e in camera l aria condizionata fa solo rumore e serve a ben poco essendo aria canalizzata
Prese di corrente insufficienti (nascoste dall'arredo)
La colazione va bene se siete per il salato, per il resto marmellate confezionate e mini croissant a volte secchi del giorno prima.
Per 3 giorni l ascensore ha funzionato a caso, arriva...non arriva ..si apre il piano sopra.
Lato positivo le piscine, il check in notturno e nulla più.
Più che 4 stelle sembra un 2 un pò scarso.
Tristezza.

2026-07-21 • via Nuitee
C
carlos bruno freitas • solo_traveller • pt
10
2026-07-21 • via Nuitee
C
Carvalho • family_with_children • pt
7
2026-07-20 • via Nuitee
C
Cardoso • couple • cv
9
2026-07-20 • via Nuitee
P
Paw • solo_traveller • dk
7
2026-07-20 • via Nuitee
R
ribeiro • couple • pt
10
2026-07-20 • via Nuitee
J
Jane • couple • pt
10
2026-07-20 • via Nuitee
C
Carvalho • couple • pt
8
Pros:

A localização é excelente! Muito perto da zona do Lido, o que possibilita caminhadas até ao Funchal (cerca de 30 min) sempre junto ao mar numa zona muito bonita. Comércio local e renting de carros muito perto do hotel. Praias e piscinas naturais, tudo ao alcance de ir a pé.
Hotel junto ao Forum Madeira, onde tem um Pingo Doce que possibilita compra de alimentos e refeições.
O hotel em si tem boas condições, as piscinas interior e exterior com água a temperaturas boas e limpas. Funcionários muito simpáticos e prestáveis.
O pequeno-almoço, bom para a relação qualidade/preço.

2026-07-20 • via Nuitee
L
Luis • family_with_children • pt
8
Cons:

O pequeno almoço deveria ter mais variedade, como por exemplo, presunto e queijo fresco.
O ar condicionado não funcionava bem. O quarto estava quente durante a noite.

2026-07-19 • via Nuitee
D
Daniel • solo_traveller • ch
5
Pros:

Schon etwas älter aber trotzdem sauber

Cons:

Safe war nicht nutzbar, Gym war auf der Website angekündigt, aber in der Realität gab es keines

2026-07-19 • via Nuitee
S
sousa • solo_traveller • pt
10
2026-07-19 • via Nuitee
L
Lukáš • solo_traveller • cz
9
Pros:

Skvělá lokalita, vnitřní a venkovní bazén, sauna. Celkově je hotel starší, ale vše funkční. Parkování v přilehlých podzemních garáží.

Cons:

Snídaně každý den stejné. Vaječina byla moc suchá, nic moc.
Vybavení kuchyňky na pokoji by rozhodně mohlo být lepší!

2026-07-18 • via Nuitee
C
Carla • solo_traveller • pt
10
3 dias para descansar
Pros:

O pessoal é muito simpático e prestável. Condições antigas mas muito limpas. Gostei muito. A piscina é fantástica, ideal para descansar uns dias

Cons:

Gostei de tudo

2026-07-18 • via Nuitee
G
Giorgia • solo_traveller • it
7
Pros:

Ottima colazione, molto varia.
Camera grande con terrazzo.

Cons:

L'aria condizionata in camera non funzionava.

2026-07-18 • via Nuitee